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Verified customer reviews for Refurbished iPhone XS Max 128 GB

4/5

269 verified reviews in the last 6 months.

4-5 stars
65%
3-4 stars
17%
2-3 stars
8%
1-2 stars
10%
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Letizia S.

4/5

Reviewed in the United States on March 18, 2023

I am happy with my first iPhone XsMax. My first smart phone was a Sony Xperia way back in 2013 and stayed with Sony as their camera quality is superb and photos are important to me. When most American phone carriers started dropping Sony my Sony became unusable as an actual phone. Many smart phones use Sony's tech for cameras and upon doing research I found I could afford a refurbished iPhone XsMax. The battery longevity isn't the best, but its not horrible. I wanted to get the iPhone 11 Max but not quite ready for the cost as other electronics have a higher priority. My iPhone is still getting all of the features that come with Apples newest iOS update 16.3.1. I know many older iPhones also got this update but not all the features. Apple discriminates often in this way and its a personal gripe for me, but obviously not enough to deter me from getting the phone. I really want the iPhone 13 Max but I will have to wait a couple of years for the price to come down as storage is also a huge component of why the cost is higher for me. I rocked LG smart phones (all offered storage increase via SD card slot) after my Sony and they served me well. But stopped making android phones and stop ...
iPhone XS Max

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Purchased on February 20, 2023

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Nate G.

4.8/5

Reviewed in the United States on March 9, 2023

The phone was good, overall. However, the refurbishing of this particular phone was incomplete. They missed the fact that the main speaker (the one used when you hold the phone to your ear like a normal phone) is broken or something. It seems to only produce 5-10 percent of the expected volume. I have been forced to use the phone in speaker mode and I feel like an idiot when I get a call in public. I am a rideshare driver so most of my calls are routed through the vehicle speakers, so I just decided to live with it, but I figured that you all should know about it. Even, with that issue, I am pretty happy with the purchase.
iPhone XS Max AT&T

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Purchased on December 9, 2022

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Alison J.

5/5

Reviewed in the United States on January 18, 2023

So… I’ve been using this phone for a good 3 weeks and I can honestly say I have no complaints. The condition of the device is pretty great, almost like new! The battery life is good. Takes a little bit longer to charge up but once it is, it holds that charge throughout the day. Delivery was amazing! Arrived very early than the initial delivery estimate. Got it just 4 days after placing my order. So my overall satisfaction… 10 outta 10! If you’re gonna get a refurbished device to use for a little bit or even long term, I definitely recommend Back Market :)
iPhone XS Max

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Purchased on January 4, 2023

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John M.

5/5

Reviewed in the United States on April 16, 2023

I couldn't be happier than I am with my new iPhone...I know it's not "new" but instead is refurbished but you'd never know it if I hadn't said so. It arrived even faster than I anticipated and its condition was flawless and it operates perfectly. It is exactly as it was advertised: unlocked...perfect condition...no issues. I shuffle between San Diego and Tijuana doing volunteer work and it functions on both sides of the border with no problems. This is the best phone I have ever had...I can't see myself ever needing any other phone. I know that day will come and I've got BackMarket saved as a bookmark for when that day arrives! Thanks guys!
iPhone XS Max

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Purchased on March 6, 2023

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Armando P.

4.5/5

Reviewed in the United States on June 4, 2023

The phone was in magnificent condition. The only thing I didn't like was that on the back of the phone, there's a watermark starting that the phone was refurbished. I don't like labels and much less one that let's others know the phone was bought second hand. This is a minor gripe, but one that almost made me return the phone. I'm glad I didn't because otherwise, it looks and works great. I will consider Back Market again in the future before I buy a new phone. Also, it should be noted for other buyers that the condition I selected was EXCELLENT, not VERY GOOD as stated here.
iPhone XS Max

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Purchased on May 21, 2023

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