The XR phone I ordered looks and works like brand new. Has a great battery life as well. The Protective case and Screen protector were also excellent. My only reason for not giving an awesome rating was in what could have been partially my misunderstanding. After picking the phone and adding on the screen protector and case I was asked about shipping. I picked rush 2-3 day shipping which cost an additional $30.00 because I was needing it quickly. Well evidently the rush shipping only applied to the screen protector and case because it arrived in 3 days. However the phone took an additional 2 to 3 days to arrive. As stated I thought the rush shipping was for all 3 items. I should have read thru everything a second time to verify before paying the extra $30.00 to get the screen protector and case 3 days before the phone arrived. Overall I am very happy with everything I purchased and will buy from Back Market again.