The GPS I received is preloaded with maps of Australia and New Zealand, and no other regions. I live in the United States. I am unable to get the maps I need on this device -- Garmin said I have to contact the third party seller and exchange for a GPS programmed for my region. The alternative is purchasing a US map from Garmin which costs an additional $100. There is no indication on the product listing about it being a device for Australia. Customer service has not gotten back to me. I am very disappointed in this experience and will be returning the item.