I’m Honestly Very Happy With My Purchase. At First I Was a Little Disappointed Because I Thought I Couldn’t Update It To Run The Programs I Needed But After Some Assistance From My Younger Brother Who Is More Tech Savvy Than I Am Lol I’m Able To Run Ventura On My Mac So My Programs Will Actually Work! Very Satisfied. Also, I Brought It In Good Condition But It Looks Brand New To Me. Best $380 Something Dollars Spent!

Everything arrived on schedule. Product is exactly what I expected and working well. Overall great experience using BackMarket.

The extra RAM was a nice bonus, but I'm holding one star back for a SATA drive. I wish it were SSD. Otherwise, a very good machine for running 32-bit software.

Practically new! I will be purchasing from them again. My daughter loves it. Very reasonable.

The computer was delivered with some problems in the software, after reporting the problem to customer service they told me the only option was either a refund or replacement of the item. After all the inconveniences I expected at least a quick replacement but passed 15 days the new iMac hasn’t been delivered. Really disappointed.

My recent customer service experience has been very disappointing. I purchased an iMac and it has not worked from the beginning. We gave it time, we tried to troubleshoot, but in the end it was an inferior product. I purchased the protection plan but was told I must send it back to them or the warranty will be void. I sent it back and it is now nowhere to be found. How do I know? I had to call them and ask why I haven't heard from them since I was told my package was delivered and I should hear something in 48 hours. I was never contacted and told of any issues. I was given multiple stories, all of which changed with each conversation. I followed all of the specific instructions, provided proof of shipping product and proof of delivery from UPS. Back Market is refusing to help me. They tell me that the only way they can investigate is for me to send them a picture of my license. What does my license have to do with my product being stolen in transit or at the seller's location? I have filed a police report and provided a book worth of proof that it was sent to them. What have they done? Nothing but continue to tell me I must send them my license. Buyer beware. My produ...