Everything about the refurbished iPhone 12 Pro Max I bought is fine except that sometimes the screen does not respond when I touch it. For example, when I go to activate the microphone icon in the lower right corner to use voice-to-text… Sometimes I have to touch it four or five times before it responds. Same thing when navigating Safari. Just not as responsive as my prior iPhones. This makes me wonder if the previous owner of the phone did a non-OEM glass screen replacement. I guess it’s just a gamble when you buy refurbished.

Had to get a situation worked out with the help of customer service and Alejandro was so nice and helpful! It was an easy process with his assistance and I'm very satisfied.

Love it

The phone I bought works, sometimes. The iPhone 12 Pro Max was in rough shape and goes into sos mode frequently. I would say it works sometimes. It had the battery and screen replaced with aftermarket parts and the error message never goes away. It’s frustrating to have a phone not be able to connect to the internet or make calls. I feel like there is something wrong with the 5g antenna. It has a problem connecting to the next tower as I am traveling. As I am writing this post it just switched to sos mode. I have worked a lot with t-mobile to try and make it functional. We basically tried everything, and they are convinced something might be wrong with the phone. My best guess is that when the screen and battery were replaced something happened to the 5g antenna. I am considering returning or replacing it for a device that is more reliable.

Unfortunately, not at all as advertised. I payed for the perfect quality and the audio didn’t work and the phone got really hot immediately.

Phone has working but was very upset with the aftermarket parts. The phone would alert constantly about non certified parts. The edges of the phone and the lens were cracked and scraped. Only good thing is that Black market was quick to refund me.