The phone is glitchy to the point that it’s nearly unusable. Issues: - It turns off and restarts randomly - WiFi and Bluetooth turn off almost as soon as I turn them on - It often loses phone signal (I am in a major city and well within my network area) - The screen freezes This is the second phone I’ve had to get from Back Market as the first one I ordered arrived in unacceptable physical condition. I’ve gotten a refund most on that one but they’re having “technical issues” so I still haven’t received the part that was issued as a credit. I’m hoping they make this all right but I’m not optimistic. Save your time and buy a refurbished phone directly from Apple, the hassle isn’t worth it!

The phone came in good condition, looking very new. All is functioning really well with a battery health of 100%. only issue was a notification that the phone display had non-genuine parts. Wish it had original apple parts but i can't expect much from a refurbished phone. All in all, this is a good phone.

this was my first time ordering a refurbished device so i was hesitant, especially seeing so many polarizing reviews. after receiving my device, i’m genuinely happy i placed an order. the device is like brand new, it’s amazing!!

This is great for a refurbished phone! Even tho there or a few scratches on the edges, it’s still in good shape and gets the job done. I got it in fair condition, so I expected worse, but I was wrong. The back and front of the phone had no scratches or cracks to be seen. I recommended my friends and family because they thought I got a brand new phone at first glance, and not refurbished. Thank you Back Market!

LOVE IT after ordering a phone in "excellent" condition on Amazon from a 3rd party seller battery health guaranteed 80% well it was 79% and had a buy a new battery alert, NOPE so returned it. Then to be happily satisfied and then some to get this phone 89% battery health plus a 1 yr. warranty Appearance is great no scratches dings etc. Performance is like new after a quick update it charged quickly. I am very happy with my purchase, and I will send everyone to Black Markert for their refurbished iPhones.

Perfect! I’m very happy I got my refurbished iPhone 13 from Back Market for great price the phone is in excellent condition and works great!