So far so good. The quality is way better than my previous phone which was 11 pro that I purchased from BackMarket as well. The only thing is that I wish with refurbished phone we knew that which part of the device had been refurbished

I ordered the phone in ‘Excellent’ condition and that is exactly what I got. No scratches, 100% battery health and working perfectly. This was my first time ordering a refurbished phone and BackMarket did not disappoint. Definitely won’t be my last time.

I'm amazed, I was skeptical with a refurbished phone. ordered this in "good" condition and it has a tiny unseen scratch on the screen and the rest of the phone is flawless! highly recommend to anyone to use this company! THANK YOU!

Not happy with the trade in part of the experience, acted like my old phone would be worth 217.00 in trade but then I received an email saying something was wrong with the phone and you would give me 39.00 that seems to me to be an awful lot less, I have ask for my phone back, was counting on the trade value.

There was a scuff on the side. And a deep scratch on the front by the Face ID camera. Will have to accept it. Ordered a phone in Good condition and it wasn’t. This was Excellent condition order but looked more like Good condition.

Got the phone in excellent condition, the delivery was great got updates about where the package was the whole time, Phone came in flawless no scratches and battery health is 100 would definitely recommend back market for electronics!!