I ordered a "Good" quality item and got something that was barely discernible from new. Loved what I got. Was very happy. But there was a problem. Not something I would expect a reseller to catch. Seemingly at random, the video would fail and the system would freeze and crash reporting that WindowManager was failing to report to the watcher. If you know anything about this you probably realize that the error reported is not the actual issue. My best guess was a logic board issue. The thing is I reported this to support and they were incredibly helpful and thorough. Within a week I had a new Macbook in the same, indiscernible-from-new-condition, that does not have the same issue. I'm extremely happy because I feel like I can confidently buy from Back Market knowing that I'm going to get a good product and if I don't, that's going to be rectified. Another thing to note that boosts my buying confidence is that the first MBP I bought I had 1 battery cycle and the replacement had 6. Generally the limit is 1000 so this was an indicator that either the products were truly newer refurbs or the batteries are replaced as a part of the refurbishment process (this would be my guess...

JUST WOW! This Mac is is excellent condition and so far it’s running very smoothly, screen is very clear the software is updating perfectly and over all condition looks practically NEW! I’m very pleased with my purchase so far! I love the Touch Bar on top of keyboard it’s working perfectly!, keyboard is also working perfectly and it’s very clean, all buttons are working fine. I will try transferring all my data from my PC to this Mac and will update again after all works perfectly if works perfectly. But overall I’m incredibly happy with my new MacBook Pro! Thanks For the fast delivery and excellent condition laptop!

💃🏼💃🏼 I will say that I’m excited so far. My first time purchasing MacBook 💻. A friend recommended it and gave me Back Market website. I was skeptical about it and little bit scared. After few weeks of contemplation, I made up my mind and purchased MacBook Pro retina (15”), I was blown away. I love it honestly. I will say go ahead if you want to purchase from this site. You will not regret spending your money 💴.

Im extremely satisfied with my purchase from this company. Honestly my MacBook Pro has a few dents and scratches but the battery and keys board actually working make up for it. Thank you very much for packing the laptop properly. I bought another MacBook Pro from Walmart market place and it was the worst experience I’ve ever had with a computer keys didn’t work and battery died in 2 hours. So if I ever need to make another purchase I am sticking with back market.

My recent purchase of a macbook pro was just like my purchase of 3 previous laptops---outstanding value, superb performance, and great customer service. I was amazed to receive my macbook pro just 2 days after ordering. I tell everyone about the great deals and service I have received over the last few years. I will continue to buy from back market!!!

This is my first experience of buying a refurbished or used device. It meets all the stated indicators. The only complaint is that the battery's autonomy is already quite weak, the charge lasts an average of 4 hours with intensive work. And so, in general, I am very happy with the purchase. I advise you despite the fact that there are quite a lot of contradictory comments on the "Back Market" on the web.