Motorola Razr 40 128GB - Green - Unlocked

The phone is in excellent shape. My only complaint is that it is MISLABELED. I ordered the Motorola RAZR 40 Ultra. That was what the label said on every webpage I visited. I received a Motorola RAZR 2023. That was sometimes pictured but not correctly identified. I feel that companies should know the actual name of the product they sell. Still it's a good phone. I think I'll try it out.

the phone came in good condition. the only thing that I feel like could have been better is the fact that on the ads I see on YouTube and Facebook, the phones come in back market boxes. my phone arrived in a plain box and bubble wrap envelope. which isn't a huge deal but could have been easily damaged.

I do like it so far. And if I have any poblems i will let you know about it. And thank you. And the back of the phone is pilling to. But all the rest is ok.

returned and refunded for burn-in on half the screen despite being rated for "Excellent" condition. customer service was fast and responsive, return shipping in the original box was painless.

I received my Motorola Razor 40! Not the Razor 40 Ultra as described. It's still a nice phone and works well. Please change description of what your advertising. Thank you.

I cannot stress enough how much I urge you NOT to purchase this phone. I purchased it in "Excellent condition" so naturally the screen had a defect causing it to be touch unresponsive in a week. I did not drop or open the phone nor was it exposed to any moisture. I contacted customer support and they responded at their leisure. I was also ghosted for 3 days! I would have had an easier time contacting them through carrier pigeon. Alas, my efforts were in vain because I was told that there was nothing they could do. According to their warranty page, "broken" is out of warranty. Look for yourself. What does the warranty cover, I wonder... Don't worry though, because on the very same warranty page they say you can sell your broken phone back to them (for significantly cheaper)! Bottom line is, if you think you have any assurance with this company while buying refurbished goods, you do not. If you think they care, they don't. In the likely event your cheaply refurbished used phone has a technical malfunction you can expect to be contacted by someone 3 days later at 4am telling you there is nothing they will do about it (yes, really). Do not buy from here.