The phone arrived via federal express in excellent condition. I'm very satisfied with this seller. Thank you for such a positive experience

It took me five months of wavering back and forth whether to use BM, NOW THAT I AM FLOORED when I received the S21+. Conversion was simple since the Samsung phone came in flawless condition. I'm swearing to people that I don't know that it is actually new handset! BackMarket is now the best way to get a quality device without the headaches. Still cannot believe the excellent condition of the phone I ordered.

I have bought at least 6 phones from BackMarket over the last 4 years. There are 5 in my family that I have bought from here. The phone is always as advertised and we never have had any issues.

“I COULD NOT BE HAPPIER! And I WILL USE B.M. FOR EVERYTHING IN THE FUTURE!” After reading some of the reviews about people getting their items with deep scratches or customer receiving the wrong item entirely. I was really worried! Then After finding out that it doesn’t come direct from back market, they use 3rd party sellers which I didn’t know until after the purchase, I was freaking out, because I didn’t have much money to spend. But I COULDNT BE HAPPIER! the shipping was FAST and EFFICIENT!! I COULD NOT BE HAPPIER! For selecting the “Fair” option I truly expected THE WORST! But it was the TOTAL OPPOSITE! There were just normal wear marks on the front and the back was flawless! It was the closest you could get to brand new without paying crazy money! Thank you guys for selling great products!

All positive with this purchase. It was on time. Fedex was great. The phone came with a charger & cable, sims ejection tool.The Phone was in great shape and has been performing excellent.

the phone was excellent just like they said. it was shipped quickly and had a very pleasant experience. thanks again ill be back.