The phone is labeled as unlocked and it was not. Went to my service provider because I couldn't get the sim to work myself and they ultimately came to the conclusion that the phone was locked after many failed attempts at getting the sim card to work with this phone. I am now skeptical of buying refurbished from this site because of this dishonest experience. Hopefully in the future, Backmarket will help to police the dishonesty of some of their "verified" sellers. Other than the phone being locked, it worked perfectly as far as I could tell. The phone was not damaged in any way and it was great for the few days I had it. I am now in the process of getting a refund for this device.

I have never ordered a refurbished cell phone until now. I have not had my s22 very long, but so far, so good! It looks brand new, and unless something comes up. I will continue to order my phones from Back Market!

It's a little slow at times, but other than that this phone meets and exceeds all my expectations! Perfect physical condition, sound quality is great, pictures are gorgeous quality, no problems with audio or connectivity at all! My headphones took a bit of effort to pair, but I 100% blame the headphones for that 😂 10/10 experience for my first refurbished phone!

Been using my new phone for about a week and a half now. Very happy with the performance so far. It also has an excellent camera. I ordered the product under the fair condition and the sides came pretty scuffed but no actual damages. (And it's all hidden in the case anyway). Fantastic phone and another good refurbished purchase. I will say as a warning, the battery life of this phone is pretty bad, which is because of Samsung, not Back Market. Just keep that in mind when buying.

The phone is beautiful. Looks brand new. The only issue i have is the battery life, but i believe its an S22 issue and not the refurbishment.

I ordered the dark purple S22 128gb unlocked excellent condition. I received the phone within the shipping date, phone was in excellent condition, and works great. I have had for a week. Will update if any problems.