Customer reviews for Galaxy S21 Plus (5G)

4.2/5

148 verified reviews in the last 6 months.

  • 100%
  • 73%
  • 13%
  • 11%
  • 3%

  • E

    Ericka R.

    4.8/5

    Reviewed in United States on January 13, 2023

    The phone arrived in the stated condition. It also had a screen protector already installed from what I can tell, which was lovely. I'd buy from this refurbisher/shop again. Shipping wise, it came quickly. The mail carrier guy however threw/slid the package up my driveway into my garage. It's not backmarkets thing necessarily, but it could've damaged it. I would have preferred the phone to be placed in my mailbox. Maybe a fragile sticker can prevent future shipping issues like that. Overall, happy customer!
    Galaxy S21+ 5G

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    Purchased on the December 31, 2022


  • M

    Melissa F.

    5/5

    Reviewed in United States on January 16, 2023

    Everything has been awesome. The constant communication from purchase to delivery was awesome. The phone was just like brand new better then expected. Prices are phenomenal. Well buy again and highly recommend. I have never bought reconditioned before now and will buy from here again.
    Galaxy S21+ 5G

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    Purchased on the January 3, 2023


  • K

    Keizer anvers S.

    5/5

    Reviewed in United States on November 6, 2022

    i was quite skeptical as this is my first purchase from backmarket so I didn't know what to expect. This was also my first refurbished item purchase. Overall, this was a great product. I purchased the good condition but it came in as a excellent condition. Battery life is prob 85% when it arrived but overall, no complaints.
    Galaxy S21+ 5G

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    Purchased on the October 21, 2022


  • T

    Thomas W.

    4.3/5

    Reviewed in United States on December 8, 2022

    My phone was delivered to me with a hairline crack in the screen, hidden by the screen protector installed by the refurbished. I had to remove the installed screen protector due to the brand of case I bought to protect my "new" phone, since the case had built in screen protector and back protector. I didn't return the phone since it doesn't affect its performance (excellent), and I didn't want to wait on a replacement if I returned it. In essence,I am saying to check your refurbished phone very carefully, and "buyer beware".
    Galaxy S21+ 5G

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    Purchased on the November 27, 2022


  • G

    Giovanni G.

    4.6/5

    Reviewed in United States on December 19, 2022

    A+A+ Can even tell it's refurbished I'm very happy with my purchase feels like a brand new phone acts like a brand new phone really appreciate it good product will recommend friends and family keep up the good products End customer service.
    Galaxy S21+ 5G

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    Purchased on the December 4, 2022


  • H

    Haoliang D.

    4.8/5

    Reviewed in United States on September 23, 2022

    This is my first time buying on backmarket and first time using a refurbished phone, and this is the best experience I've had. This phone is basically brand new. Would recommend and shop here again!
    Galaxy S21+ 5G

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    Purchased on the August 26, 2022


  • C

    Chisom A.

    4.8/5

    Reviewed in United States on January 20, 2023

    The phone was just like new! I bought the excellent condition Samsung s21 plus and I got what seems like a brand new phone. This seller has high reviews for a reason so if you want a nice used phone buy with them (Cellphone Depot was my seller btw)
    Galaxy S21+ 5G

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    Purchased on the January 8, 2023


  • A

    Alfred E.

    4.9/5

    Reviewed in United States on January 2, 2023

    Like new, works great. I opted for the best over better or good. This is a backup cell while my new cellphone gets sent back to Samsung for repair. This won't be the last time I buy from BackMarket. I just wish I knew about BM before I bought my new cell. It's much cheaper than Samsung trade-in. Live and learn.
    Galaxy S21+ 5G T-Mobile

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    Purchased on the December 17, 2022


  • B

    Brittainy F.

    5/5

    Reviewed in United States on October 1, 2022

    It's amazing that the quality of this phone is more than the "Good" purchase that I got it at they chould have marked it at "excellent". I'm truly happy with my Samsung s21 plus. This is the second purchase that I've made from Back Market. I really appreciate Back Market, it's a dope trustworthy company for sure!
    Galaxy S21+ 5G

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    Purchased on the September 18, 2022


  • R

    Rob H.

    5/5

    Reviewed in United States on November 3, 2022

    Phone looked to be brand new with no flaws or issues. Inserted my sim card (Sim card remover not supplied but I had one), powered up, activated and transferred my info over from my old device wirelessly. Phone is very responsive, call quality very good, my games all play and look great, camera is really the best I've seen in a Samsung so far! Overall excellent!
    Galaxy S21+ 5G

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    Purchased on the October 19, 2022