Customer reviews for Refurbished Galaxy S24 Ultra

228 verified reviews in the last 24 months.

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  • S

    Samara C.

    Purchased on January 27, 2025

    Verified purchase

    This is my 3 purchase with backmarket and they haven't disappointed me yet. I bought the yellow s24 ultra in Excellent condition and there weren't any marks on this phone!! This color is way prettier in person too. I already ordered cases now I just need a screen protector.

    Item

    Galaxy S24 Ultra 256GB - Yellow - Unlocked

    Condition

    Excellent

    Reviewed in the United States on February 5, 2025

  • M

    Marcus L.

    Purchased on June 16, 2025

    Verified purchase

    ⭐️⭐️⭐️⭐️⭐️ 5 Stars – Back Market Came Through Big Time! I recently purchased a Samsung S24 from Back Market, and I couldn’t be happier with my experience. The phone is absolutely perfect—sleek, powerful, and just what I needed. It looks and runs like new! What really impressed me was the warranty that came with it. Knowing I’m covered gives me real peace of mind, and it’s something most other places don’t offer at this level for refurbished devices. Back Market made the whole process easy, affordable, and stress-free. Great product, great service, great value. This is now my go-to place for tech! Highly recommend!

    Item

    Galaxy S24 Ultra 512GB - Gray - Unlocked

    Condition

    Fair

    Reviewed in the United States on July 17, 2025

  • B

    Brett S.

    Purchased on February 25, 2025

    Verified purchase

    I absolutely love the phone I purchased through backmarket. I purchased the premium grade phone and it is totally flawless. I thought the battery life would have been premium and that's the only negative. the phone itself works perfect and doesn't have a single flaw. I paid a great price and helped mother earth by buying refurbished. Every device I purchase in the future will be through backmarket.

    Item

    Galaxy S24 Ultra 512GB - Black - Unlocked

    Condition

    Premium

    Reviewed in the United States on March 12, 2025

  • S

    Shelly D.

    Purchased on July 4, 2025

    Verified purchase

    The condition and operation of the unlocked Galaxy S24 Ultra 1000GB has been wonderful! Battery life is fantastic! Setting it up and transferring data from old phone went smoothly. I'm incredibly happy with my new phone!

    Item

    Galaxy S24 Ultra 1000GB - Gray - Unlocked

    Condition

    Premium

    Reviewed in the United States on August 7, 2025

  • M

    Michaela S.

    Purchased on February 23, 2025

    Verified purchase

    Quality: excellent 👌 Customer service: was a dream My phone and now my visible plan is such a blessing 🙌 Back Market is such a wonderful website that truly is a game changer. I got a top notch phone and they helped me and made sure I had all the instructions to set my phone up and very grateful that y'all refurbish old phones and help people like me to buy a phone at an affordable price. THANKYOU BACK MARKET!!!

    Item

    Galaxy S24 Ultra 256GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 16, 2025

  • C

    Casey S.

    Purchased on February 26, 2025

    Verified purchase

    I absolutely love my phone, I order my phones off back market when I'm ready for an upgrade or something different and so far I've loved all my phones I've gotten from here 😊

    Item

    Galaxy S24 Ultra 512GB - Green - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 9, 2025

  • J

    Jonathan F.

    Purchased on December 2, 2024

    Verified purchase

    This order was so seamless and easy-going. My s24 ultra arrived in truly excellent condition. Tracking updates were great and everything came as expected

    Item

    Galaxy S24 Ultra 512GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on December 22, 2024

  • S

    Shawn W.

    Purchased on July 10, 2025

    Verified purchase

    Can't complain about this purchase. Since I clicked on excellent condition, it came in excellent condition. Package came fast and was easy to transfer my data from my old phone to. So far so good with the actual use.

    Item

    Galaxy S24 Ultra 1000GB - Gray - Unlocked

    Condition

    Premium

    Reviewed in the United States on July 28, 2025

  • E

    Erik R.

    Purchased on June 24, 2025

    Verified purchase

    The transaction was perfect. Device works great. My only gripe is my device came with a few pretty deep scratches, which drive me nuts. They applied a glass screen protector, but I can still see them underneath. The device works perfectly and is otherwise in great shape.

    Item

    Galaxy S24 Ultra 512GB - Purple - Unlocked

    Condition

    Fair

    Reviewed in the United States on July 6, 2025

  • A

    Ann marie M.

    Purchased on June 16, 2025

    Verified purchase

    First purchase from Back market and it was a great experience. I chose a seller with great reviews and the phone I received was just like new! The whole process from start to finish exceeded my expectations, and I will purchase again.

    Item

    Galaxy S24 Ultra 1000GB - Purple - Unlocked

    Condition

    Premium

    Reviewed in the United States on June 29, 2025