Every order (at least 5 now) has come in with high standard packing and adequate insurance and shipping. I can't say enough about the service with Backmarket. The one ti.e I did have a small issue, they fixed it promptly. A+ customer service with a smile. Thanks for helping the planet, being honest, and of course, for the good karma (right back at ya)!!

It’s a gift

I paid extra for excellent condition hoping that it would come with just a few scratches on it but it came dirty like they didn’t even try to clean the phone was completely dead and the paint is chipped off of the bottom

The phone is is great condition and works great and th price was unbeatable, I've told all my friends about this website

Super fast delivery! Phone looks great even though it says fair shape it honestly has very few scratches and I love it!

Good morning to all the staff at Back Market just want to let yall no that I love my Samsung galaxy Z Fold 2 still trying to learn it.to all the people that are wanting to buy off this site I recommend to all.

Everything is in pretty good shape for the most part. But the phone came not fully cleaned and no screen protector was installed on the inside which is pretty expensive and pretty necessary so that was disappointing. Not sure who refurbished this phone but If It was Samsung I'm pretty sure they're required to install the inside screen protector. Also the fold has cracks at the top that I did not see in the listing but i didn't read hard into it. Overall the phone is good and the delivery time was good but I really am disappointed in the cracks and the lack of screen protector.

the site was great and easy to navigate. Found exactly what i wanted on the servuce i wanted at the condition i preferred all in one shot. the flip is exactly as described, screen works wonderfully. phone has no problems what so ever curently. of course there is a slight crease noticeable when the display is off, but once its on the screen is so vibrant you will never see it.

I am absolutely amazed by the quality in that price! Definitely will reorder, not going to buy new phones again.i bought 2 phones and 1 Mac, both are in excellent condition as described no visible scratches. Very happy. And delivery was also so fast got in just 2 days. Loved back market.

I dual ordered a Samsung Fold 2 and a Samsung Gear S3 both rated as "excellent"condition. The products were delivered on time, but most importantly, they arrived in like "new" condition. I was extremely impressed. Great Job Back Market. I will definitely order from this site again.