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Customer reviews for iPhone 11 Pro Max Silver
464 verified reviews in the last 6 months.
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Michael M.
4.8/5Reviewed in the United States on January 17, 2023
The iPhone 11 Pro Max was purchased for my son, who had high expectations for his first phone. When we unboxed the phone, my first thought was how new it looked. No scratches or marks on the screen or metal casing of the phone itself. If it had come in Apple packaging, there would have been no way to tell that it was not brand new. The only issue I had was with the health of the battery. I immediately checked the maximum capacity of the battery and it showed 90%. With how active young people are on their phones, I was hoping to start as close to 100% capacity as possible, but with the phone being refurbished, it was understandable. I will definitely be ordering more products from BackMarket.iPhone 11 Pro MaxOverall performance
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Purchased on December 31, 2022
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Eli P.
4.1/5Reviewed in the United States on October 28, 2022
I was super hesitant on getting a refurbished phone so this was a huge jump for me. I ordered an iPhone 11 Pro Max and that’s what I got so I’m pretty happy. Shipping was a bit sketchy but none the less it arrived undamaged and only a few days lateiPhone 11 Pro Max AT&TOverall performance
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Purchased on October 20, 2022
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Kirill S.
4.9/5Reviewed in the United States on February 11, 2023
All great, order arrived in 2 days, was sceptical buying refurbished, but after reading reviews decided to try. Purchased iPhone 11 Pro Max in excellent condition and came like new. Battery at 80% as guaranteed, but can always be replaced if needed. Thank you to the previous owner for taking care of the phone and backmarket for the service!iPhone 11 Pro MaxOverall performance
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Purchased on February 7, 2023
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Eduardo M.
4.8/5Reviewed in the United States on October 27, 2022
This is my second purchase from Back Market. My phone came quickly and in the condition specified—actually, most of the phone is pristine, but there is a small scratch on the bottom of the screen, so not perfect but better than fair. This phone is actually a replacement—technically my third purchase—because the one I first received did not let me hear during calls; people sounded clear but really far away. There was an attempt to repair, but being beyond repair the refurbisher quickly refunded the cost including shipping. I found this particular phone next for slightly less price, and it works perfectly. I think in an ideal world we would have companies that make the best of the available resources with a positive impact on people and things, and that doesn’t just exist in a pie-in-the-sky future; Back Market is doing this now.iPhone 11 Pro MaxOverall performance
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Purchased on October 15, 2022
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Jesse M.
4.8/5Reviewed in the United States on January 12, 2023
Once again, our dealing with BackMarket was smooth and quick. My lady really likes her refurbished 11 pro max, great battery life, awesome picture quality with a ton of storage. We'll continue to support this company.iPhone 11 Pro MaxOverall performance
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Purchased on December 12, 2022
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Nataiya M.
5/5Reviewed in the United States on October 4, 2022
The quality of the product was perfect. There was no cracks, no imperfections, it charges full battery I was very surprised. I’ve never used a refurbished phone before but I will now consider buying my phones this way from now on as it was least expensive. I’ll be buying my younger sister an iPhone 11 from this site, since the iPhone I received was such good quality. It came on time and everything was explained thoroughly. I’ll be back to buy again!!iPhone 11 Pro MaxOverall performance
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Purchased on September 22, 2022
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Edreick C.
4.9/5Reviewed in the United States on January 29, 2023
I did choose the Excellent Condition and I can say the only thing the only tiny little detail is that was I was expecting a bit better battery like 97% or higher and the battery health was at 95% which is still great and works and charges fast no problems with my phone whatsoever. Shipping was fast, Back Markey stayed true to their word, but was importantly the refurbisher if my device stayed very true to their word, phone was unlocked, in extremely great condition, if I didn’t know better I’d say it was brand new, it was neatly and professionally packaged and did include a charging cord, highly recommended buying from this seller and using Back Market.iPhone 11 Pro MaxOverall performance
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Purchased on January 19, 2023
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Shane G.
4.1/5Reviewed in the United States on January 14, 2023
I had a pretty bad first impression of this company. Keep in mind, I ordered this phone on “good” condition. Not fair or excellent. The first phone they sent me was stuck on bootloop. Couldn’t use the phone for more than 3 minutes before it shut down. It also had 84% battery health which I thought was pretty lame. In my opinion if they are going to refurbish phones one of the things they should replace is the battery. Anything below 90% for resale is unacceptable in my opinion. So I’ve noticed they don’t do a thorough testing on their phones before they ship them out. They probably just see if the device powers on and all the buttons and screen is functional and that’s it. Because they missed the 2-3 minute bootloop on the phone I received. I contacted the seller and told them my issue and they got me squared away which I was happy about.. they sent me a replacement with the battery health at 93% this time (which is fine). this phone is works absolutely perfect except for the speaker, you can’t turn it up very loud otherwise the audio clips and sounds horrible. Not sure if it’s a damaged original iPhone speaker or if it’s a really cheap replacement speaker that this company put in. ...iPhone 11 Pro MaxOverall performance
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Purchased on December 27, 2022
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Josef R.
4.5/5Reviewed in the United States on November 1, 2022
Great job on refurbishing the phone, the phone works well and the screen is an original one. The battery was replaced. The cost of the phone is very reasonable. Delivery is fast but make sure you are at home to get it. I wasn’t at home to sign for the phone and UPS driver decided to send it to the UPS store for pickup and cost a delay of 3 days.iPhone 11 Pro MaxOverall performance
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Purchased on October 18, 2022
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Cesar g M.
5/5Reviewed in the United States on December 8, 2022
It was ready to select on the page, clear, with the important information to make the right choice, it’s my fourth iPhone and the second through backmarket, I love my purchase experience and my iPhone 11 Pro Max was awesome, neat, fully functional, it had a tiny scratch almost invisible, besides, with the plastic cover it goes away. I’ll be buying more from here for sure.iPhone 11 Pro MaxOverall performance
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Purchased on November 28, 2022