Customer reviews for iPhone 13 Pro Sierra Blue

4.1/5

334 verified reviews in the last 6 months.

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  • S

    Stephen james D.

    4.9/5

    Reviewed in the United States on October 9, 2023

    Listen. I love Back Market. I love the customer service. The prices. The products. All of it. I just bought the iPhone 13 Pro with 256 GB and it runs perfectly. It arrived within a couple of days in great shape. Before this I had my iPhone 7 for close to five years that I also purchased from Back Market and it was excellent. Affordable, functional, ethical tech? Yes please! If you are on the fence of buying a refurbished phone, I hope my experience helps you take the plunge!! Worth it.
    iPhone 13 Pro - Unlocked

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    Purchased on September 26, 2023

  • A

    Andrew H.

    4.5/5

    Reviewed in the United States on September 13, 2023

    I believe I bought my previous phone, an Iphone 11, from Back Market, and they placed a screen protector on it to hide deep scratches. I am pleasantly surprised to see this IPhone 13 Pro was in fantastic condition. It’s beautiful! I would have hoped that a refurbished phone would be fixed up to be like new, but it seems they couldn’t be bother to give it a new battery. However, it’s still much better than my old phone, so I’m counting my blessings. They accepted that old iPhone 11 as a trade in, for $230, so that’s a huge plus.
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    Purchased on August 22, 2023

  • R

    Rachel S.

    4.5/5

    Reviewed in the United States on September 14, 2023

    The first 13 Pro that I ordered was delivered extremely quickly and looked great, but it would constantly restart itself (as frequently as every few minutes despite being fully charged) and had to be returned. The return process was straightforward, and the refurbishing company sent out a replacement phone the same day that the initial one was received at their facility. The second 13 Pro that I received also looked to be in excellent condition (no cracks, scrapes, etc). The only issue with the phone is that it lists that the battery cannot be identified as a genuine Apple part, which appears to be a not-uncommon issue with refurbished devices. So far the phone is working well and holding a charge for a long time as expected, although it would be nice if it was a genuine Apple battery given that I paid more for an "excellent" rated phone, and also so that the phone would be able to report out battery health. Despite the bumps in the road, I am so far happy with the device, and just hoping that the non-Apple battery won't cause issues down the line.
    iPhone 13 Pro - Unlocked

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    Purchased on August 28, 2023

  • E

    Erik P.

    4.1/5

    Reviewed in the United States on October 2, 2023

    The phone works fine with no damage on the outside. But I received the piece with 87 % battery health and dust inside 3x zoom telephoto objective (a few little dots can be seen in photos especially if the background is blue/white). Also for some reason I received the wrong color (silver instead of gold), but I dont mind. After the purchase, I am asking myself a question what actually is refurbished if there is not even a new battery? (I ordered the highest quality possible)
    iPhone 13 Pro - Unlocked

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    Purchased on September 20, 2023

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    Paul H.

    4/5

    Reviewed in the United States on November 8, 2023

    My phone had small scratches that I could feel but not see, w/a case on, totally unnoticeable. IMO, it's too slippery not to use w/a case. It is smaller than my 6SPlus yet has bigger screen. The battery appeared to be fine and has been holding a charge for about 36 hrs. The blue was hard to determine but that's on Apple. Everything appears to work as stated and it was delivered very quickly at the base shipping level. This is my 3rd purchase and would do so again. I originally bought refurbished from Apple but they are overpriced compared to BM. Next, considering an iPad Air and Pencil.
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    Purchased on October 11, 2023

  • S

    Sharlene H.

    5/5

    Reviewed in the United States on September 6, 2023

    I am extremely happy with my "new" phone. The condition of the phone was better than "very good" and is my third purchase from BackMarket! I appreciate the fact that these phones do not wind up in the landfills. I do need to learn more about the camera functions on this phone that I didn't have on my old phone (iPhone XS). (No literature was included with the phone). The only issue I had was transferring information and data onto the new phone and is not at all your responsibility. However, all went well but it recognizes my new phone as the XS and not the 13 Pro. Any help would be appreciated in rectifying this issue. I tell everyone that if they want a good deal on a refurbished phone, BackMarket is the place to go! Thank you!
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    Purchased on August 19, 2023

  • S

    Sam T.

    4.1/5

    Reviewed in the United States on October 21, 2023

    I love this source for vetted refurbished devices! My only complaint about the phone is that it came with an incompatible charging cord. Also, while I understand the desire for the delivery to be secured with a required delivery signature, I would prefer the signature be optional. I had to pay UPS $8 to hold it at their distribution center because I wasn’t home for their first attempt and wasn’t going to be home for their second either.
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    Purchased on September 29, 2023

  • C

    Charlie H.

    5/5

    Reviewed in the United States on August 1, 2023

    Best Refurbished Market Place Ever!!! I got my product in 5 days with Standard Shipping! It came in excellent condition absolutely no problems at all! It’s like i got a brand new phone for a very good price!
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    Purchased on July 28, 2023

  • K

    Kelly U.

    4.8/5

    Reviewed in the United States on June 25, 2023

    I love my new iPhone 13 Pro! It came in excellent condition and I can’t even tell that it’s refurbished. It came a day early and as of right now I’m completely happy with my purchase and will refer
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    Purchased on June 8, 2023

  • K

    Kai W.

    5/5

    Reviewed in the United States on November 18, 2023

    Excellent condition on my iphone 13 pro. Ordered in good condition, got a phone in mint condition with only a minor scratch on the screen. Apart from that the phone has 100% battery life and everything seems to be working as it should.
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    Purchased on November 4, 2023