4.4/5

Average of 303 reviews from the past 6 months.

4-5 stars
80%
3-4 stars
11%
2-3 stars
5%
1-2 stars
4%
Scott G. Bought: Sonim XP8 AT&T 3 months ago
5/5
When BackMarket rates one of their refurbished phones as "Good" they're playing it down. We got our "Good" phone and we couldn't find one thing wrong with it. Not one scratch or imperfection. It was like new. This is the second phone I've bought from BackMarket and I won't hesitate to keep buying...

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Julia S. Bought: Google Pixel 4a 5G 3 months ago
5/5
This was our first purchase of refurbished phones and we were very pleased with the entire process. Ordered two Pixel 4a 5g phones from Bayshine Trading. They arrived promptly. Both were rated "good" but one really looked "pristine" to us...no visit knicks or scratches. The second phone had no scrat...

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Paul H. Bought: G Pad 5 10.1 (2019) - Wi-Fi + Cellular 4 months ago
5/5
I'm extremely happy with the service and professionalism here. I like the personable emails I get regarding my orders. I'm happy with the product and packaging. I feel like I'm in good hands with this company and will definitely recommend to others in the future. there's something to be said about p...

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Haley W. Bought: Galaxy S20 Verizon 4 months ago
4.9/5
First time ordering a refurbished phone and it turned out great! I got the phone quick and it looks like it had never even been used. Was super seamless and easy to swap from my old phone to this one.

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Melanie R. Bought: Galaxy Z Flip 3 5G T-Mobile 4 months ago
4.4/5
First of all I would like to say, that I love my new phone! It's such a cool piece of technology and fashion accessory, the only down side is the battery. This hands down has the worst battery I've ever had in a smartphone period, I know this isn't an refurbishing issue. If you're thinking about pur...

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Emilio K. Bought: Google Pixel 5 5 months ago
4.8/5
The phone arrived exactly as described, and i mean exactly! Quick shipping and service. I had to contact the refurbisher with a shipping concern and they were very responsive and helpful. This is my second phone through BackMarket and i couldn't be happier. See you on the next one!

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Hugues S. Bought: Galaxy S20 FE 5G 5 months ago
5/5
I was skeptical to buy a refurbished phone but the price and specs were too good to let go. So I gave a shot. It only took 2 days for the phone to be delivered. I was shocked since I expected to receive it in 5-7 days. In the description online it said condition " very good" but I would said "exce...

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Ebony K. Bought: Google Pixel 4a 5G 1 month ago
5/5
I love my refurbished Google Pixel 4a 5g. Why buy a new phone when people upgrade phones all the time to keep up with the Joneses.This phone has great sound, takes awesome pics and was easy to set up. Thanks Black Market

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Susan C. Bought: Google Pixel 3 5 months ago
5/5
I am fully satisfied with my new Google Pixel 3. The phone is like new and I received it within a few days of placing my order. My kids have bought phones from Backmarket as well and have had no problems. I recommend this company 100%.

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Eric S. Bought: Google Pixel 5 4 months ago
5/5
I was as skeptical as the person reading this review. Didn't think the deals were real, or at the very least I figured the phones would probably arrive looking like they ran through a dryer. Couldn't have been more wrong if I were a peanut butter and avocado sandwich. I bought a grade "fair" Googl...

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