Customer reviews

77 verified reviews in the last 10 years.

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  • J

    Jeremiah R.

    Purchased on March 26, 2024

    Verified purchase

    My first purchase from Back Market and won't be the last! As soon as it arrived (about 3 days), I opened to find my phone neatly placed inside and great packing material. I was overall impressed with the quality of the device and has not given me any issues whatsoever. I will be looking forward to my next purchase! I love that this exists and such a great way to keep e-waste down! I will be continuing to go here for all refurbished devices.

    Item

    Galaxy Z Flip4 256GB - Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on April 9, 2024

  • O

    Olivier L.

    Purchased on January 16, 2024

    Verified purchase

    Buying experience on Backmarket is superb. I got the Galaxy Z Flip4 256gb in perfect condition for 1/3 of the price. Only down is that the battery does not last as long as if it was brand new, but it can still hold a full day of normal usage.

    Item

    Galaxy Z Flip4 256GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in the United States on February 5, 2024

  • A

    Ari T.

    Purchased on May 14, 2024

    Verified purchase

    it's amazing, I didn't know if I can trust in this, I saw some ads before, so I decide to look up for something here and see if it makes me try if it's worth or not, so I bought the flip 4 in excelent conditions, it is perfect, you can't even tell is refurbished, I would recommend the app, so trustable, just make sure to read the expecifications of the product.

    Item

    Galaxy Z Flip4 256GB - Rose Gold - Unlocked

    Condition

    Excellent

    Reviewed in the United States on May 21, 2024

  • A

    Astrid R.

    Purchased on January 20, 2024

    Verified purchase

    This was a gift for my little sister and she absolutely loved it!! Very beautiful design, gold accents and the yellow on top with the white on bottom. There've been no problems with the device since recieving it, activating the sim card was a breeze, and it's functioning very well! Definitely would recommend this buyer at least!

    Item

    Galaxy Z Flip4 256GB - Yellow - Unlocked

    Condition

    Excellent

    Reviewed in the United States on February 7, 2024

  • B

    Brady M.

    Purchased on December 9, 2023

    Verified purchase

    Great phone! No noticeable imperfections on it at all. Works like new and the hinge folds very smoothly. This was my first order on backmarket.com and I couldn't have asked for a better experience. The phone was packaged well and the order came in faster than I expected. Thanks!

    Item

    Galaxy Z Flip4 256GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in the United States on December 24, 2023

  • E

    Ezdras A.

    Purchased on November 7, 2023

    Verified purchase

    This was a great purchase & at a good discount! Wanted to replace my cracked 21 ultra for a while and this did the job. The phone looked like it was never opened & battery life has been great. I would totally recommend purchasing one over here!

    Item

    Galaxy S23 256GB - Beige - Unlocked

    Condition

    Excellent

    Reviewed in the United States on November 19, 2023

  • D

    Dan M.

    Purchased on February 24, 2024

    Verified purchase

    Bought two Flip 4 phones and are more than i expected. Buying a refurb can be questionable but both phone were and are like new if not better. They function just like a new one and they look just as good as new. Ill buy again, Hands Down...

    Item

    Galaxy Z Flip4 256GB - Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 30, 2024

  • E

    Eve D.

    Purchased on April 1, 2021

    Verified purchase

    I have had this phone for about 2 years. Still works amazingly, I hope next time I buy from them I get the same quality this phone was. I got a fair condition and it did have scratches but that's what they warn you about

    Item

    Galaxy S10+ 128GB - Prism Blue - Unlocked

    Condition

    Fair

    Reviewed in the United States on November 10, 2023

  • C

    Carlos H.

    Purchased on October 23, 2023

    Verified purchase

    I was very scared about buying a phone from here, so here are some points from my purchase. The good aspects about my purchase were that I technically did receive a phone in "excellent conditions," but it had 2 very small and unnoticeable scratches, besides that everything is as new. The only bad thing that I can think of is that the phone still overheats, not all the time, but once in a while, overall, I'm very happy and satisfied with my purchase.

    Item

    Galaxy Z Flip4 256GB - Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on October 27, 2023

  • C

    Craig V.

    Purchased on October 7, 2023

    Verified purchase

    I like what I got. It is so much better than I expected. It took some intuition to master the basics but I went online for some tips and tricks. The flip 4 has a nice case and is so convenient when I am out riding on my bike. Tom use an old expression..so far it is as good as new

    Item

    Galaxy Z Flip4 256GB - White - Unlocked

    Condition

    Excellent

    Reviewed in the United States on October 22, 2023