Gadget Lab's customer reviews

331 verified reviews in the last 10 years.

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  • S

    Sandy S.

    Purchased on June 13, 2025

    Verified purchase

    Works great, as my BackMarket iPads always have. Also ordered a gaming laptop last week & it also works great! Saved several hundred $$ by ordering it refurbished from BackMarket vs. the best price we could find new. I always recommend BackMarket to others!

    Item

    iPad 10.2-inches (2020) 8th gen 32 GB - Wi-Fi + 4G - Space Gray

    Condition

    Fair

    Reviewed in the United States on July 3, 2025

  • C

    Carlyssia B.

    Purchased on August 6, 2025

    Verified purchase

    I love it!! I ordered excellent condition and I got excellent condition! It works great, no scratches no complaints. It came with a screen protector which I appreciate so much! It also came with a charger and was nicely packaged. I feel like the battery drains a little fast but the battery last me for more than half the day. Be aware though, if you buy an IPhone 8 Plus the phone doesn’t update past 16.0, I believe. I was able to get all my iCloud Photos from my iPhone XR. That’s all I was worried about when buying an older iohone. So if you need a good phone for a low price, look no further!

    Item

    iPhone 8 Plus 64GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on August 20, 2025

  • P

    Palmina N.

    Purchased on May 5, 2025

    Verified purchase

    I ordered the iPad 10.2 and I received it within the time given for delivery. I was able to set it up easily and after several weeks it still works perfectly. I am very well satisfied with my purchase and would definitely consider to make additional purchases from Black Market in the future.

    Item

    iPad 10.2-inches (2020) 8th gen 128 GB - Wi-Fi + 4G - Space Gray

    Condition

    Good

    Reviewed in the United States on May 22, 2025

  • A

    Alexander M.

    Purchased on July 15, 2025

    Verified purchase

    The phone is excellent buying a phone from your site is just perfect and worth every penny that you pay for it I'm a customer now and I recently sold like four Apple products got a good deal for them pretty happy with everything so far thank you for also the attention that I got from customer service pretty good company I'm very happy

    Item

    iPhone 8 Plus 64GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on July 27, 2025

  • T

    Torry J.

    Purchased on July 10, 2025

    Verified purchase

    I got the phone in excellent condition, and I’m genuinely impressed. The shipping experience was solid — it arrived even before the estimated delivery time. I highly recommend buying from Back Market, especially for refurbished phones. They offer great deals and, most importantly, have strict policies to ensure customer satisfaction. Definitely a 100% recommendation.

    Item

    Galaxy S21 FE 5G 128GB - Gray - Locked AT&T

    Condition

    Excellent

    Reviewed in the United States on July 15, 2025

  • G

    Gary D.

    Purchased on July 29, 2025

    Verified purchase

    When I ordered "Excellent" instead of "Premium" I expected something to indicate it wasn't perfect. I can't find any defects so it looks "Premium" to me. Backmarket always delivers and never disappoints - on price or quality!

    Item

    iPhone 8 Plus 64GB - Silver - Unlocked

    Condition

    Excellent

    Reviewed in the United States on August 10, 2025

  • F

    Felix D.

    Purchased on January 30, 2025

    Verified purchase

    Purchased a fair IPhone 12 and all i was worried about was it having too many scratches and the battery capacity being below 80%... surprisingly the phone came in with just 1 small scratch and the battery capacity at 98% :) works like a new phone and came in 2 days earlier than expected, 100% recommend.

    Item

    iPhone 12 64GB - Black - Unlocked

    Condition

    Fair

    Reviewed in the United States on February 4, 2025

  • E

    Erin W.

    Purchased on January 3, 2025

    Verified purchase

    I ordered on the 2nd, and it’s the 6th. Four days, so quick. I got the Fair in the IPhone 11 black and you can barely see the scratches, it was charged to 98% when turned on. The phone was real easy to set up, and very easy to put in my Sims card, work perfectly fine on my service and everything is transferred

    Item

    iPhone 11 64GB - Black - Locked AT&T

    Condition

    Fair

    Reviewed in the United States on January 7, 2025

  • C

    Crystal O.

    Purchased on May 22, 2025

    Verified purchase

    Purchased this phone in “good” condition and it certainly exceeded what I was expecting! Phone came with 98% battery health along with little to no scratches at all. Thank you so much , I really recommend you guys to buy from them!

    Item

    iPhone 14 128GB - Starlight - Unlocked

    Condition

    Good

    Reviewed in the United States on May 24, 2025

  • R

    Robert J.

    Purchased on October 11, 2024

    Verified purchase

    New to me ipad is exactly what i needed to replace my old one. So far it has performed as advertised and expected. Only complaint is that it won't exactly fit into my keybord case even though it is advertised as the exact same size.

    Item

    iPad 10.2-inches (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in the United States on October 26, 2024