HQ Capital

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 5 years

Based in United States

Overall rating

65 verified reviews

Rating details

  • Shipping

    4.5/5

  • Packaging

    4.6/5

  • Overall performance

    4.2/5

  • Appearance

    4.3/5

Reviews

  • Sahara M.

    Verified purchase

    Reviewed 6/15/26, United States.

    I thought I was getting the black one, but it doesn't matter so far so good. it it came with the charger, and the laptop looks like new! I needed a quick school laptop so I could finish out my semester, thank you so much i will be back in December when I graduate!!!

    Microsoft Surface Laptop 3 13-inch (2019) - Core i7 - Gen 10 (G7) - 16 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    6/10/26

  • Cassandra H.

    Verified purchase

    Reviewed 7/7/26, United States.

    Works as intended. Very minor defects on the paint, which is expected of refurbished items, but functions perfectly. So far so good. Delivery was fast and done professionally. As far as I’m concerned, since arrival the product meets all expectations.

    Dell Latitude 5430 14-inch (2022) - Core i5-1245U - 16 GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    6/28/26

  • Kevin R.

    Verified purchase

    Reviewed 5/27/26, United States.

    Excellent service. It arrived neatly packaged and computer was clean, and in excellent condition just as advertised.

    Lenovo ThinkCentre M920Q Micro Core i5 2.1 GHz - SSD 256 GB RAM 16GB

    Condition

    Excellent

    Purchased

    5/11/26

  • Joci S.

    Verified purchase

    Reviewed 7/3/26, United States.

    The order was shipped quickly, packaged very neatly and in order. The only thing I would say is some laptops were in good condition and I ordered excellent, slight body scratches but overall I was satisfied.

    Lenovo 300E ChromeBook G2 Celeron N4020 1.1 GHz 32 GB eMMC - 4 GB

    Condition

    Excellent

    Purchased

    6/19/26

  • James H.

    Verified purchase

    Reviewed 6/21/26, United States.

    The purchasing experience as well as my purchase went wonderful beyond wonderful. It was great. I was surprised by the rebate offer for my old laptop, which I bought new State in a keyboard as I use it like a tower and absolutely nothing was wrong with it except a crashed hard drive I was offered $35 went through the process which was also excellent in the free shipping packing label you sent me, etc. but then came back and said you would offer me eight dollars which I found and switch is sort of so the experience if you would’ve offered me $20 that would be one thing but eight dollars na Makes me think twice about recommending you sorry guys you were batting 1000 and you dropped a 700

    Dell Latitude 5400 14-inch (2019) - Core i5 - Gen 8 (U) - 16 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    6/9/26

  • Marcel L.

    Verified purchase

    Reviewed 6/21/26, United States.

    This laptop is great. seems to have barely been used and is truly in excellent condition. Updated to the newest version of Windows without any issues and is sufficiently powerful for my needs. I'm very happy with this purchase.

    Microsoft Surface Laptop 3 13-inch (2019) - Core i5 - Gen 10 (G7) - 16 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    6/9/26

  • Sandy S.

    Verified purchase

    Reviewed 6/3/26, United States.

    As usual, high-quality refurbished devices with amazing return policy & warranties! No complaints ever.

    Lenovo 300E ChromeBook M8173C 2.1 GHz 32 GB eMMC - 4 GB

    Condition

    Excellent

    Purchased

    5/20/26

  • Yongho P.

    Verified purchase

    Reviewed 7/7/26, United States.

    Good

    Dell Latitude 5430 14-inch (2022) - Core i5-1245U - 16 GB - SSD 256 GB

    Condition

    Excellent

    Purchased

    6/26/26

  • Yusuf D.

    Verified purchase

    Reviewed 5/16/26, United States.

    The laptop physically is fine, there were several issues with improperly installed drivers, out of the box I was not able to connect to Ethernet or WiFi….. which is a massive issue. I am a hobby guy with computers so I knew how to fix the issue. However, I would seriously ask these people to take a second look before they ship out a laptop to someone less tech savvy

    Hp ProBook 445 G8 14-inch (2021) - Ryzen 5 - 5000 Series (U) - 16 GB - SSD 512 GB

    Condition

    Excellent

    Purchased

    5/14/26

  • Chris A.

    Verified purchase

    Reviewed 3/17/25, United States.

    Couldn't be happier with the purchase. Great condition, especially for the value. Received quicker than estimated shipping, and able to track the package the entire way. Back market definitely gained a repeat customer

    Lenovo 300E ChromeBook MediaTek MT8173c 2.1 GHz 32 GB SSD - 4 GB

    Condition

    Fair

    Purchased

    3/3/25

13 products