Customer reviews

Overall rating

488 verified reviews

Rating details

  • Overall performance

    3.8/5

  • Accessories

    3.9/5

  • Appearance

    4.2/5

  • Battery

    3.7/5

  • Lens & Camera

    4.1/5

  • Packaging

    4.3/5

  • Shipping

    4.4/5

Reviews

  • Larry A.

    Verified

    Reviewed 2/4/22, United States.

    I couldn't be happier with the purchase. I don't find anything wrong with refurbished/used items, so long as they're tested, and the seller notes the item works. My purchase actually came a day early. It was extremely well packed and powered up right away. I got it connected to my wi-fi network, my only issue was I didn't have the right cable to charge the device or transfer data/songs to it. Thankfully a quick Google search turned up the nearest retailer that had the right cable in stock. And just for good measure I picked up 2. I'll definitely return to BackMarket for future refurb/used tech purchases.

    Condition

    Fair

    Purchased

    2/1/22

  • Emily C.

    Verified

    Reviewed 3/28/22, United States.

    This is a dated product and fair condition was very accurately described. I love backmarket because they shop quick and don’t lie about the quality of a product. This was my 3rd purchase from backmarket and will definitely choose this site over any other site that sells refurbished goods.

    Condition

    Fair

    Purchased

    3/24/22

  • Jesus P.

    Verified

    Reviewed 5/14/22, United States.

    Tip top, it works perfectly; the reason I bought it is because my phone is too big to take to the gym and my previous iPod wouldn't hold a charge over 15 minutes, this one I don't even have to recharge when I get back from the gym and plenty of room for all my albums. I am very satisfied with it. Thanks for the great deal. Manuel

    Condition

    Fair

    Purchased

    5/4/22

  • Mark F.

    Verified

    Reviewed 2/1/22, United States.

    This outfit is pretty dang good. This is the second time I've used them and they deliver. You get what you thought you were getting. Maybe even a better phone than you thought you were getting. Good price, good customer service. Only have had this phone for a month so we will see how it fairs but I bet it does well.

    Condition

    Fair

    Purchased

    1/18/22

  • Phyllis A.

    Verified

    Reviewed 12/4/21, United States.

    It came just as described actually even better no scratches dents or cracks! Looks brand new works properly and came in a timely fashion. Definitely happy with product amd would recommend to anyone!! Thanks guys

    Condition

    Fair

    Purchased

    11/22/21

  • Oumoukalsoum L.

    Verified

    Reviewed 1/1/22, United States.

    i got the phone “fair” quality and honestly it came in way better condition than i was expecting. i plan on using the phone as a camera for youtube videos and thank god there is nothing wrong with the speaker and the camera quality is what i was expecting it to be. the phone came restarted of course and got to my house in 3 days as expected. it was wrapped perfectly and handled with care obviously 😂. i am most definitely coming back to purchase a new phone for myself later on using backmarket. i even told a couple of people because once again the phone came wayyy better than i was expecting. not even gonna lie i would assume the phone was brand new. there was minimal scratches. also the battery “functionality” is at 91 which is great as well for a phone that’s not brand new.

    Condition

    Fair

    Purchased

    12/21/21

  • Douglas T.

    Verified

    Reviewed 12/12/21, United States.

    Product is in very good shape, operationally and appearance-wise. Prefer the IOS on my older Gen 4, but that’s hardly the seller’s fault. Battery life is ok, not great - but only to be expected with something this age. Overall, it performs well and is exactly what I expected from a used item. Very happy!

    Condition

    Fair

    Purchased

    11/4/21

  • Terry B.

    Verified

    Reviewed 12/7/21, United States.

    Im gonna be honest I was skeptical until I saw all of the happy reviews on Youtube so I was comfortable and let me tell you I made the right choice. I am almost in tears of joy because I really needed the iPods for my kids for christmas. They will never forget this xmas at 8 years old with iPod devices. On a scale I would give a 9/10. Words cannot explain my gratitude. This is still unreal to me how helpful these renewed devices are. Im happyyyyyyyy. Thanks!

    Condition

    Fair

    Purchased

    12/2/21

  • Jenn M.

    Verified

    Reviewed 3/18/21, United States.

    Wow! I am quite impressed with this watch! I ordered the refurbished condition as “fair,” but received a very nice watch. Great quality in fact. I was quite leery, I must admit. It’s a lot of money for a watch, after all (in my world anyway). But I’m super glad I made the investment. Also, I ordered it late on March 11, it arrived just several days later! Very impressive.

    Condition

    Fair

    Purchased

    3/11/21

  • Mac L.

    Verified

    Reviewed 3/15/22, United States.

    The condition said fair, but honestly I can't see anything wrong with it at all. It's very well preserved, no scratches anywhere but the back. It's a little slow, sure, but it's over ten years old so that's to be expected.

    Condition

    Fair

    Purchased

    3/4/22