Overall performance
4.3/5
Appearance
4.3/5
Accessories
4.3/5
Battery
4.2/5
Lens & Camera
4.5/5
Packaging
4.6/5
Shipping
4.6/5
Reviewed 7/21/25, United States.
Upgraded from a Galaxy Note 9 that I've had for years. Didn't want to break the bank, so I looked into refurbished. This Galaxy S23 Ultra was ordered in good condition, but came in excellent condition! Shipping was fast too! I would definitely use them again in the future!
Condition
Good
Purchased
7/5/25
Reviewed 7/2/25, United States.
I was a little worried because I’ve never purchased a refurbished phone but it met all expectations. I got a Samsung S24+ in Excellent condition. It had a few very minor scratches on camera bezels, buttons and sim tray, but otherwise looked almost brand new. The screen is flawless, the back glass is as well, camera lens all great. The power button feels a bit mushy but functions fine for an one year old phone. The battery capacity is still around 95% which is great. The phone works super fast and smooth. So far no issues with the purchase, and I’m happy with the price I paid.
Condition
Excellent
Purchased
6/19/25
Reviewed 7/19/25, United States.
I loooooove it!!! I was so excited to buy this one 💜 it's perfect, really like new NEW. I was so surprised. I'm enjoying it 😁
Condition
Excellent
Purchased
7/15/25
Reviewed 11/11/24, United States.
I'm satisfied with my Galaxy S23 purchased from Back Market, and would buy again. Why pay full retail when you can get refurbished for much less? Refurbished is actually BETTER because it is more thoroughly tested than new!
Condition
Excellent
Purchased
9/13/24
Reviewed 11/5/25, United States.
My galaxy s24+ came quickly (a day early) and looks fantastic. It came in a barebones essentials only cardboard box which makes sense as it is helping reduce waste. It was packaged well and no new scratches or damage caused by transport. I will most likely order from here again when I get a new phone.
Condition
Excellent
Purchased
10/16/25
Reviewed 10/12/25, United States.
I paid for express shipping and the phone arrived in the time frame that was stated in the order. The phone is in better than "good" condition. I was able to transfer everything over with the Samsung transfer app with no problems and transferred my SIM card and had my phone working quickly. This was my fourth or fifth purchase through Backmarket. I haven't been disappointed yet.
Condition
Good
Purchased
10/1/25
Reviewed 4/11/25, United States.
I was scared that it might come not totally unlocked, but I am glad I went ahead to purchase my samsung galaxy s23 ultra. It works perfectly with my mint mobile. no issues. few scratches but a nice deal for a good condition phone. I love it.
Condition
Good
Purchased
4/7/25
Reviewed 10/5/25, United States.
My first time switching to a Samsung. I have had Google Pixels for the past 8 years. Still going through a learning curve to figure out where the settings are. In that respect, my Pixels seemed easier to figure out. However, I feel like this phone is MUCH faster than my old Pixel 8. And the charging time is a lot shorter. Not sure if this is because it's 2 generations newer or because it's a Samsung. Either way, I am pretty happy with my purchase. I bought the Excellent condition and it looks and feels brand new to me. What a bargain vs buying a brand new phone. Highly recommend this and Back Market!
Condition
Excellent
Purchased
9/21/25
Reviewed 5/10/25, United States.
Came from a iphone xr to this and MAN. Got this in “good” condition so theres a small dent on the bottom left frame but THATS IT. Blazing fast and so smooth i love it.
Condition
Good
Purchased
5/8/25
Reviewed 11/8/25, United States.
Everything is great on it. It was hard to switch my esim over and after I spent all night trying to transfer it I just decided to switch it to the provider that kept popping up on this phone. It says it is unlocked, but cannot confirm that it was.
Condition
Excellent
Purchased
10/22/25