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Seller reviews, items and info
Approved seller with 4.2/5 Stars ratingTrusted on Back Market for
Overall rating
640 verified reviewsRating details
Battery
4.1/5
Shipping
4.5/5
Lens & Camera
4.4/5
Accessories
4/5
Packaging
4.4/5
Overall performance
4.1/5
Appearance
4.3/5
Reviews
D L.
Verified purchaseReviewed 6/7/20, United States.
First time buying a refurbished IPhone and don’t be afraid to do so yourself because it was an excellent first time choice of mine. I got the XR in mint condition and it’s basically brand new! It arrived super fast, within 3 days and the battery life was at 100% when it arrived. No scratches or dents on the body whatsoever, best choice I could’ve made, I will be buying from them again!
Condition
Excellent
Purchased
5/26/20
Robert F.
Verified purchaseReviewed 11/28/22, United States.
Nov 28 2022: About mid September I started having battery problems. The battery would die prematurely. I did a number of fixes, none worked. It started at 30 peercent then drop to zero and was dropping to zero at 75% before I lmisplaced my phone which until battery problems I was very happy with. Anyways I looked for it for two weeks, (find my phone useless when battery is dead) and decided to give backnarket another go, I should have just contacted them when the battery started to go bad. I recommend the site as I just bought a ipSE 22 refurbished from them. :>)
Condition
Good
Purchased
7/31/21
Kathryn M.
Verified purchaseReviewed 8/19/21, United States.
Received the new phone quickly. It had a minor glitch in the screen (when I pressed “7” or “u” a new screen would pop up). I contacted ReCellio and they arranged a return. I sent the phone in, and it was fixed and sent back to me working properly within just a couple of days. They had forgotten to send the charge cord it came with back with the fixed phone, but when I mentioned it, they sent a new one that arrived the very next day. Their customer service has been top notch and easy to work with.
Condition
Excellent
Purchased
7/28/21
Rodney M.
Verified purchaseReviewed 4/26/21, United States.
The phone arrived on time in great condition. Great battery life, clear screen and great functionality. I'm upgrading from the s8+ and I do notice some differences so I'm glade i didn't choose to purchase another s8+. My only issue with the phone is the loud speakers sound a bit distorted. I'm not sure if this is the out of the box quality or if the speakers are a bit damaged being that I haven't had any prior experiences with the s9+. Overall, great product. Especially for the price.. I'm very happy.
Condition
Fair
Purchased
4/17/21
Daniela J.
Verified purchaseReviewed 6/3/22, United States.
It was delivered fast. Very good condition it looked like brand new, not a scratch. It came with a data cable. IT WASN'T FULLY UNLOCKED, I had to go unlock it here in Cuba. I don't know if the Fully Unlocked didn't include Cuba's phone company, maybe that was it. It asked for a code when I inserted the SIMcard, that was an extra 25 dollars. As in for the rest everything was perfect.
Condition
Excellent
Purchased
1/23/22
Mark J.
Verified purchaseReviewed 2/6/22, United States.
I am totally satisfied with this purchase, the phone was in new condition and the price was much lower than other sellers. Great communication from Blackmarket and I got the phone two days after ordering it. In the future I will come here first. Thanks
Condition
Excellent
Purchased
2/2/22
Paul F.
Verified purchaseReviewed 12/30/21, United States.
Exactly as advertised. This is the 2nd product I have bought and am very happy with both. I opted for an unlocked phone, I have been with Sprint/T-Mobile for many, many years but you never know when you might want to switch carriers. Getting it running was quick and easy. My 6plus didn’t have wireless charging. It is a really nice feature. XS Max is a whole lot snappier running too. In short, highly recommended.
Condition
Good
Purchased
12/12/21
Mandy H.
Verified purchaseReviewed 8/19/21, United States.
Exactly what I expected. The condition is like new. The battery health was at 95% when I received it.
Condition
Excellent
Purchased
8/7/21
Rachel S.
Verified purchaseReviewed 6/15/21, United States.
The phone arrived promptly and was in great shape when I opened it. Super easy to set up. I was able to get rolling with my new tech in short order. This is my second purchase from BackMarket - I will definitely order again. I've had great experiences both times. Highly recommend.
Condition
Good
Purchased
6/4/21
Lindsey W.
Verified purchaseReviewed 6/15/21, United States.
The phone worked excellently and any scratches on the back easily covered up when a case is on. The last phone I bought refurbished from another site was a nightmare, having a faulty antenna and leaving me with no service when my car broke down. Leagues happier with my experience here, will buy all my refurbished phones here from now on. The only complaint I could possibly make is that the USB charger included doesn't "fast charge" the phone, but honestly not that big of a deal. Phone still holds it's charge throughout the day even with heavy activity.
Condition
Good
Purchased
5/30/21