Customer reviews

Overall rating

640 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

  • Accessories

    4/5

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.4/5

  • Shipping

    4.5/5

Reviews

  • Robert F.

    Verified

    Reviewed 11/28/22, United States.

    Nov 28 2022: About mid September I started having battery problems. The battery would die prematurely. I did a number of fixes, none worked. It started at 30 peercent then drop to zero and was dropping to zero at 75% before I lmisplaced my phone which until battery problems I was very happy with. Anyways I looked for it for two weeks, (find my phone useless when battery is dead) and decided to give backnarket another go, I should have just contacted them when the battery started to go bad. I recommend the site as I just bought a ipSE 22 refurbished from them. :>)

    Condition

    Good

    Purchased

    7/31/21

  • Pete L.

    Verified

    Reviewed 3/7/24, United States.

    I’ve had this iPhone 7 for three years now!

    Condition

    Excellent

    Purchased

    2/11/21

  • Loren W.

    Verified

    Reviewed 12/26/21, United States.

    I am really happy with the iPhone 8 I purchased from BackMarket. The Seller: reCellio got the phone to us very quickly and it works perfectly. The condition was marked fair and did have a few scratches on it but I was not expecting one in perfect condition. I have been extremely happy with Backmareket's service with all the products I have purchased from them.

    Condition

    Fair

    Purchased

    12/15/21

  • Grace A.

    Verified

    Reviewed 1/23/24, United States.

    Perf!

    Condition

    Excellent

    Purchased

    1/16/21

  • Desi D.

    Verified

    Reviewed 12/5/23, United States.

    Works amazing love it

    Condition

    Good

    Purchased

    10/9/21

  • Karissa K.

    Verified

    Reviewed 6/5/21, United States.

    I am in love with my refurbished iPhone 7. It’s is in excellent condition. I can tell they paid attention to detail. The speakers are a little dirty inside, but nothing I can’t live with. It was delivered on time. I have brought 3 items from back market and will continue!

    Condition

    Excellent

    Purchased

    5/23/21

  • Richard G.

    Verified

    Reviewed 3/29/21, United States.

    I would definitely recommend Backmarket to anyone looking for refurbished devices. The iPhone 8 we ordered was delivered on time and condition as described. Slipped my old Sim card in and it's working great.

    Condition

    Good

    Purchased

    3/13/21

  • Leslie A.

    Verified

    Reviewed 2/7/22, United States.

    Quality of the device was really good for the price. I was a bit skeptical at first but I’m glad I went for it. Customer service was awesome and the device shipped pretty quick. I’m very happy with the product I received.

    Condition

    Good

    Purchased

    1/25/22

  • Mark J.

    Verified

    Reviewed 2/6/22, United States.

    I am totally satisfied with this purchase, the phone was in new condition and the price was much lower than other sellers. Great communication from Blackmarket and I got the phone two days after ordering it. In the future I will come here first. Thanks

    Condition

    Excellent

    Purchased

    2/2/22

  • Blane S.

    Verified

    Reviewed 10/18/21, United States.

    Delivered 2 days early and in perfect condition. Ordered the 'Good' grade of a refurbished Galaxy S8. I can see no scratches on any of the glass. The only thing that indicates 'used', is a small scratch on the painted top; but the case covers that area, so you never see it. Everything seems to work perfectly and I was using my phone within 2 hours of getting a new SIM card in the mail. Would definitely recommend!

    Condition

    Good

    Purchased

    10/7/21