Customer reviews

640 verified reviews in the last 10 years.

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  • R

    Robert F.

    Purchased on July 31, 2021

    Verified purchase

    Nov 28 2022: About mid September I started having battery problems. The battery would die prematurely. I did a number of fixes, none worked. It started at 30 peercent then drop to zero and was dropping to zero at 75% before I lmisplaced my phone which until battery problems I was very happy with. Anyways I looked for it for two weeks, (find my phone useless when battery is dead) and decided to give backnarket another go, I should have just contacted them when the battery started to go bad. I recommend the site as I just bought a ipSE 22 refurbished from them. :>)

    Item

    iPhone 8 256GB - Silver - Unlocked

    Condition

    Good

    Reviewed in the United States on November 28, 2022

  • B

    Blane S.

    Purchased on October 7, 2021

    Verified purchase

    Delivered 2 days early and in perfect condition. Ordered the 'Good' grade of a refurbished Galaxy S8. I can see no scratches on any of the glass. The only thing that indicates 'used', is a small scratch on the painted top; but the case covers that area, so you never see it. Everything seems to work perfectly and I was using my phone within 2 hours of getting a new SIM card in the mail. Would definitely recommend!

    Item

    Galaxy S8 64GB - Midnight Black - Unlocked

    Condition

    Good

    Reviewed in the United States on October 18, 2021

  • P

    Pete L.

    Purchased on February 11, 2021

    Verified purchase

    I’ve had this iPhone 7 for three years now!

    Item

    iPhone 7 32GB - Black - Unlocked

    Condition

    Excellent

    Reviewed in the United States on March 7, 2024

  • L

    Loren W.

    Purchased on December 15, 2021

    Verified purchase

    I am really happy with the iPhone 8 I purchased from BackMarket. The Seller: reCellio got the phone to us very quickly and it works perfectly. The condition was marked fair and did have a few scratches on it but I was not expecting one in perfect condition. I have been extremely happy with Backmareket's service with all the products I have purchased from them.

    Item

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Fair

    Reviewed in the United States on December 26, 2021

  • S

    Shelly H.

    Purchased on October 12, 2021

    Verified purchase

    Super happy with my iPhone 8. The website was user-friendly and allowed me to do comparison shopping. I purchased for a great price, shipping was speedy, and the phone arrived in perfect shape. BackMarket keeps you informed every step of the way. Awesome experience!

    Item

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on October 25, 2021

  • W

    Winifred W.

    Purchased on October 5, 2021

    Verified purchase

    Honestly, the phone is like new. The problem is me. Technology is difficult for me to grasp however,pleasantly, the iPhone 11 has enough similarities to my old iPhone 6 that I have been very comfortable with the change.

    Item

    iPhone 11 64GB - White - Locked AT&T

    Condition

    Excellent

    Reviewed in the United States on October 18, 2021

  • C

    Camden N.

    Purchased on September 17, 2021

    Verified purchase

    I really went back & forth between buying directly from Apple & getting their Warranty or black markets I had really been disappointed with Apple for my last two devices not getting the coverage from Apple. So I went with Back Market. I couldn’t be happier so far. Not a scratch. The battery is in great condition. I’m really enjoying my 2017 IPadPro 10.5. The iPadOS15 just released and EVERYTHING works perfectly. I’m really glad I went with BM. the price was 140 less that Apple’s refurbished.

    Item

    iPad Pro 10.5-inches (2017) 1st gen 64 GB - Wi-Fi + 4G - Silver

    Condition

    Good

    Reviewed in the United States on October 1, 2021

  • M

    Mark K.

    Purchased on September 12, 2021

    Verified purchase

    Battery capacity was at 100%, screen was clear/no scratches , sound was not muffled. I have had past refurbished phones with muffled sound and lower battery capacity. Battery capacity is the main thing I look for in a refurbished phone. I have only had the phone for a little bit but so far it has been great!

    Item

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on September 30, 2021

  • L

    Linda H.

    Purchased on October 15, 2021

    Verified purchase

    The phone is in really good shape and arrived earlier that I expected. Never will buy a brand new one again. These fully refurbished phones are affordable and have to pass a certaih standard before being sold. And all the 256GB!!!! Really a bargain

    Item

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Good

    Reviewed in the United States on October 29, 2021

  • G

    Grace A.

    Purchased on January 16, 2021

    Verified purchase

    Perf!

    Item

    iPhone X 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Reviewed in the United States on January 23, 2024