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Seller reviews, items and info
Approved seller with 3.8/5 Stars ratingTrusted on Back Market for
Overall rating
266 verified reviewsRating details
Battery
4.2/5
Lens & Camera
4.4/5
Shipping
4.1/5
Accessories
4.2/5
Packaging
4.2/5
Overall performance
3.6/5
Appearance
4/5
Reviews
Samuel V.
Verified purchaseReviewed 1/29/26, United States.
outside of a tiny chip on one of the corners , the laptop is pristine , works amazing and the screen is is a good size for streaming , great deal
Condition
Excellent
Purchased
1/9/26
Amber C.
Verified purchaseReviewed 12/23/19, United States.
My Surface Pro 3 came quickly in the mail and I was not disappointed. It came as described in "mint" condition with no damage to the screen. There were just a few surface scratches on the back however very slight. I was wary of buying something refurbished but their warranty made me feel a bit more comfortable. BackMarket has definitely given me more confidence in refurbished products. I will definitely be recommending them to others and buying from them again. A+++ transaction. Thank you!
Condition
Excellent
Purchased
12/14/19
Tasneema N.
Verified purchaseReviewed 6/9/23, United States.
Arrived in perfect condition, with fully functioning charger. No cracks, dents, or scratches at all. Computer functions perfectly still almost a year later. Also came in original packaging.
Condition
Excellent
Purchased
10/13/22
Taralynn R.
Verified purchaseReviewed 10/11/23, United States.
the surface pro works great and it is amazing for college if you wanna take hand written notes without the clusters of paper. one problem I did have was the poor battery which was expected because it has been used and worn out. I did end up opening it and changing the battery myself and it still works great and is overall convenient to have 10/10
Condition
Excellent
Purchased
8/23/23
Albert N.
Verified purchaseReviewed 9/29/22, United States.
UPS messed up through no fault of the seller, the box arrived a mangled mess and UPS was dragging their feet on fixing the situation, the seller stepped up and handled the claim with UPS and sent us another tablet. Great service from this seller, they made a bad situation way better.
Condition
Excellent
Purchased
9/28/22
Albert N.
Verified purchaseReviewed 9/22/22, United States.
This is my 3rd time buying this exact product from this seller and I am again very pleased. The shipment arrived in just 2 days and the product is clean, fully functional and in excelent cosmetic condition. 5 stars !
Condition
Excellent
Purchased
9/21/22
Daniel M.
Verified purchaseReviewed 5/26/22, United States.
I purchased a Surface pro 5 but ended getting a surface pro 4. Then I received a call from a customer service representative named Stanley and he quickly resolved the issue. I am in the process of receiving the item that I had originally purchased which was a surface pro 5.
Condition
Excellent
Purchased
5/14/22
Joshua N.
Verified purchaseReviewed 11/8/21, United States.
The order arrive, I checked it out but the response time was too slow. I contacted the seller and they exchanged it with a better one. the device works great and it only came with a charger. The seller did not include keyboard so I bought from amazon. So far I am happy with the device as it works great and it looks new
Condition
Excellent
Purchased
10/1/21
Brian F.
Verified purchaseReviewed 11/30/20, United States.
I received this Surface Pro 2017 earlier in the year, after I needed to begin working from home due to COVID. The product has been flawless. Esthetic condition was rated as "very good", but I would say it was closer to "mint!" Several months later my charging wire was not working correctly and I reached out to see if anything could be done. Red Sales informed me that chargers are not regularly covered under the warranty, but they took it upon themselves to send me one as a courtesy. Red Sales and Back Market have both been nothing less than a great experience!
Condition
Excellent
Purchased
3/30/20
Diane S.
Verified purchaseReviewed 9/16/20, United States.
Exactly as described. Very good shape. It did come in french language which is a fix that can be googled. I did have to return because I need a different OS but returning was also very easy. Would buy from them again!
Condition
Excellent
Purchased
9/2/20