wireless guys dearborn llc's customer reviews

Overall rating

148 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

  • Accessories

    4.1/5

  • Battery

    4.4/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.5/5

  • Shipping

    4.5/5

Reviews

  • Levis A.

    Verified

    Reviewed 6/5/25, United States.

    Another great phone, this is my 3rd order from Back Market and they never disappoint. I00% recommend ordering from them.

    Condition

    Premium

    Purchased

    5/9/25

  • Richard Q.

    Verified

    Reviewed 6/1/25, United States.

    I really love the galaxy s21 ultra 5g this is an excellent phone working fine right out of the box. and going strong too! Even after the wear and tear of daily life. Well worth the price too!! Am very happy I bought this phone!

    Condition

    Excellent

    Purchased

    5/14/25

  • Sheila F.

    Verified

    Reviewed 11/3/25, United States.

    The IPad is first rate. My friend is enjoying it immensely. She now can do banking on a larger scale than her phone. Her old IPad would not update past iOS 10. I have bought from Back Market for myself, friends and family and find Back Market an excellent company to deal with. Thank you!

    Condition

    Excellent

    Purchased

    10/19/25

  • Douglas F.

    Verified

    Reviewed 10/23/25, United States.

    I bought this phone for my wife and she loves it! I bought it to replace her aging S20, not that there was anything wrong with it, just wanted to upgrade. A good friend of mine recommended Back Market, and I couldn't be more pleased with the transaction.

    Condition

    Excellent

    Purchased

    9/23/25

  • Jim M.

    Verified

    Reviewed 10/26/25, United States.

    Was nervous about buying a reconditioned smartwatch due to battery life on older series watch but the one I received was at 100% and holds charge great! Amazing price and happy with how it works.

    Condition

    Premium

    Purchased

    10/9/25

  • Anne marie A.

    Verified

    Reviewed 11/23/25, United States.

    Everything was great; from choosing the right phone to receiving the order, the website is awesome, and my son loves his ‘new’ little iphone 12 mini!!

    Condition

    Excellent

    Purchased

    11/10/25

  • Lizet T.

    Verified

    Reviewed 11/6/24, United States.

    In Good condition, no scratches, came in original box, the only thing was that it didn't have the charger.

    Condition

    Excellent

    Purchased

    11/2/24

  • Jose Z.

    Verified

    Reviewed 11/24/25, United States.

    Everything with the phone is great and love the phone. The only problem I had was with ups customer service. First delivery attempt they came early with no update, so I had to wait an extra day. I called customer service and they were no help, very short with me, with no definitive answer.

    Condition

    Excellent

    Purchased

    11/11/25

  • Ashleigh B.

    Verified

    Reviewed 8/9/25, United States.

    came in VERY GOOD condition and i am in love, basically new fr. but i will say that it is quick to overheat while on the charger, but that may be because i leave it up under the cover or up under the pillow. other than that, no complaints!!!

    Condition

    Good

    Purchased

    8/3/25

  • Jennifer B.

    Verified

    Reviewed 6/17/25, United States.

    As far as cosmetic condition, the phone is beautiful and flawless. I’ve noticed no signs of wear or scratches. However, this phone was advertised as “unlocked” and it isn’t. It clearly says right in the settings “SIM locked”. Therefore I spent over $50 on an eSIM for service I now cannot use because the phone will not connect to an eSIM. The only way I was able to use it was to actually purchase a SIM card. And the phone did not come with the little key to get into the SIM compartment, so that was a little inconvenient, as well. I considered returning the phone because it’s not what I paid for. And I paid quite a bit for this phone, but I’m only going to be using it for doing invoices for work and a little bit of the internet. And I do love the color and condition of the phone. So far, it’s running nicely and the battery holds a charge. I don’t know why the seller would send me a locked phone when I bought an unlocked one. Did they think I wouldn’t notice? This was my first buy on this site and I have been looking for a yellow iPhone 11 in excellent condition for months now and was so happy to have found it here. I just wish I had a better experience as I thought this would be a site I could use again in the future. Now, I’m unsure.

    Condition

    Premium

    Purchased

    6/14/25