Customer reviews for all refurbished items

I am profoundly grateful to have received my Samsung Galaxy A42 5G 128GB in Black, arriving in pristine condition—its screen unmarred, battery fully optimized, casing immaculate, and all ports, buttons, and camera lenses functioning flawlessly upon meticulous inspection. Back Market’s exemplary customer support representatives, Anna and Kat, resolved every concern with unparalleled care and attentiveness, particularly as a disabled customer deserving of such tailored service. It is earnestly hoped that Back Market will offer protective phone covers tailored for refurbished devices.

I’m extremely happy with this refurbished iPhone 13 Mini. The phone arrived quickly, was packaged well, and honestly looks and works like brand new. Excellent quality, smooth setup, and great customer service throughout the process. Definitely exceeded my expectations - highly recommended!

I was very skeptical about making a big purchase on something like this on here because I saw mixed reviews but more recently I was seeing nothing but good reviews so I took leap of faith and made the purchase. I couldn’t be more happy with my iMac, it came in excellent condition as stated with Apple certified refurbished it looks brand new and works as good as new. Would definitely recommend!!

recently purchased an iPhone 14 from Back Market, and I’m honestly really impressed with the experience. I was a bit skeptical about buying a refurbished phone at first, but it exceeded my expectations. The phone arrived quickly and was in excellent condition—honestly, it looked almost brand new. There were little to no visible scratches, and everything worked perfectly right out of the box. The battery life has been solid, and performance is just as smooth and fast as you’d expect from an iPhone 14. What I appreciated most was the value for money. I was able to get a high-quality device at a much lower price than buying brand new, which made it totally worth it. The setup process was easy, and I haven’t had any issues with connectivity, camera quality, or apps. Overall, I’d definitely recommend buying from Back Market if you’re looking to save money without sacrificing quality. This was a great purchase, and I’d do it again.

I needed a new laptop that would power my new XTool F1 laser engraver. The ProBook 640 G8 has everything I need to keep my laser working at its peak performance. The computer is awesome! I think the condition is much better than “fair”, it’s in excellent condition and is doing exactly what I need it to do for a fraction of the price of something brand new. I am completely satisfied with my purchase and will recommend backmarket.com to anyone I know looking for professionally refurbished laptop computer. Sincerely, Eric J. Mullins

I recently purchased a refurbished Apple Watch Ultra 2 and I'm genuinely impressed—it's been an excellent buy! The watch arrived in very good condition overall. The titanium case looks sharp with no noticeable scratches or dents, the crystal-clear display is pristine, and both the Digital Crown and side button feel smooth and responsive, just like new. The whole unit gives off that premium, rugged Ultra vibe without any signs of heavy prior use. What really stands out is the battery health at 97%—that's outstanding for a refurbished unit! It easily lasts a full day (and often into the next) with heavy GPS tracking, workouts, notifications, and always-on display enabled. The only minor suggestion I'd make to the reseller is to include information about whether the previous owner was a smoker or non-smoker. Even though this particular watch has zero odor or residue issues (it smells completely clean and fresh), knowing that detail upfront would help buyers who are extra sensitive to any potential lingering smells make a more confident choice. Overall, highly recommended! If you're looking for a top-tier rugged smartwatch at a better price point without sacrificing much (if any) performance or condition, this refurbished Apple Watch Ultra 2 is a fantastic option. Great value and I'm thrilled with it. 5 stars!

I love my new iPhone 15 Pro Max and am amazed with the quality- it arrived in perfect condition. Looks like a brand new phone with no scratches or damage and has a battery health of 84%. I was initially looking for refurbished phones on Apple’s certified refurbished site and they have this same model (1TB storage) listed for around $1300 after taxes. Save your money and go with BackMarket!

I am very impressed with the Google pixel I bought from Back Market. The Google pixel 32 GB was the first cell phone I ever owned. Being slippery, I have gone through a number of them, but I still cannot find another phone with a better camera than this older phone. So I always keep a Google Pixel even if I don't use it as a phone, nothing can compare to the camera it has. I had just broken my last one and wasn't sure I would be able to find this phone again. I wasn't sure what I would get because this phone was refurbished, but I didn't think I had a choice. This phone actually has a better camera than the pixel I just broke. Well done, Back Market.

I was initially hesitant about buying a refurbished iPhone 16 Pro (512GB), after seeing mixed reviews online, then i figured buying a new one might be better. However, I decided to go with Back Market’s 'Premium' tier, and honestly I am blown away! The phone arrived in literal 'like-new' condition, zero battery cycles and 100% battery health!! Thank you BackMarket for the honest service and for exceeding my expectations. I highly recommend Backmarket if you're looking for quality without the brand-new price tag

Absolutely amazing, I was very skeptical about buying from this website. I DO NOT regret it. Phone came with 87% battery life (very very good) especially for a refurbished phone. I will be buying another iPhone from them! Also real quick, when I opened the package and inspected the phone, it was in really good condition. No scratches or dents. Looked brand NEW! Thank you so much for the pristine iPhone 15 plus !!!!!!

I LOVE ITTTTTT i originally ordered a 2022 macbook pro in ‘excellent’ condition off amazon. huge mistake. not only was it was scratched really bad, but the listing was incorrect. i received a macbook with half the storage than i ordered. i decided to try out backmarket for the first time instead and i will be telling everyone to come here for refurbished, used/older products. this macbook is in perfect condition. PERFECT. not a single scratch, the battery capacity is at 100% and the charging cycles when i received it was at 10. it was used and charged a total of 10 times. what an insane deal. i was shocked when i saw how perfect this thing is. i ordered it in excellent condition and it delivered just as that. it came in the original box with the original charger and charging brick. shipping was fast, placed the order on thursday and it delivered monday. if it wasn’t for the weekend it would of came in 2 days via fedex. customer service responded to be as soon as possible regarding shipping and they even followed up with me to make sure i received the product. if you’re on the fence about ordering from this website do it. you will not regret it.

Super Excellet. 😊 This was my very first time buying from this company, and I’ll admit I was a little skeptical at first about going the refurbished route. I was upgrading from my old mid-2014 13-inch MacBook Pro, so I decided to go with the 2021 16-inch MacBook Pro with the M1 Pro chip, 32GB of RAM, and a 512GB SSD. I wanted to be 100% sincere in my feedback, so I gave it a good month of heavy use before writing this. Honestly, the quality is outstanding! It arrived on time, well-packaged, and looked pristine—I found zero scratches on it. Even though it had 333 battery cycles, the battery health is great, and it performs like a brand-new machine. I am really enjoying this upgrade and truly appreciate the quality I received!

Best purchase ever made 💯. This is the best place to buy refurbished Apple products. Mine didn’t really had any issues and some aren’t noticeable. After you get your MacBook, just give it a wipe with microfiber cloth/towel, and you are good to go.

I absolutely LOVE my refurbished MacBook Air!! I ordered it during their Black Friday sale and it was worth every penny!! I got mine in good condition with 16GB - SSD 512GB In space gray and I love it. 10/10 would recommend. It shipped out fast and they sent the QR code for my trade-in to be shipped through UPS and it was a seamless process. I'll be ordering all my devices through Back Market from now on.

I ordered a 'premium' condition Macbook Pro, and the whole experience was indeed *premium*. The machine arrived on time and in good shape and turned out to be an Apple refurbished computer with only 7 cycles on the battery and an active AppleCare+ subscription. As far as I can tell it is effectively brand new and all wearable parts never used at all. I couldn't be happier!

I got the device. it was packaged perfectly. it was in excellent condition just as advertised. This is my second ThinkPad that I purchased from back market and I recommend this company to all of my friends looking for refurbished tech

Finally found it. This was my first time buying from Back Market and I couldn’t have asked for a better experience. I’d been searching for this specific console for a while and when I found it here I jumped on it. Came in perfect condition — no scratches, no issues, works exactly like it should. Feel so lucky. If you’re hesitant about buying refurbished, this experience would change your mind. Highly recommend.

So far I've had an exceptional experience with Back Market and Omaha Blue. Like other reviewers, I was somewhat hesitant to purchase a refurbished machine, but the no-hassle return policy, included 1-year warranty, and reputation of Omaha Blue nudged me to give it a shot. I got the exact spec machine that I was looking for. Due to my budget, I opted for Fair condition. Many other reviewers had indicated that their "Fair" devices arrived in great shape. This was my experience as well. Couple of very minor scratches, otherwise exterior looks largely like new. Screen is immaculate. Keyboard is in fantastic shape - minimal shine on some of the keys (completely acceptable for a 2021 device). Battery at 90% with only 346 cycles. Just for good measure, I ran all system diagnostics and everything came up green. I've been using this machine for roughly three weeks and so far, it has performed flawlessly. Will definitely return to Back Market and Omaha Blue for future MacBook purchases.

So happy to have a 13 mini back. Same GB’s and even same color as I’d had before. It was a mistake to try the iPhone 17; too big and too heavy. Researched reliable refurbished iPhones, and Back Market came up as one. As recommended, I also checked out the individual vendor’s reviews; good as well, with years of experience. Ordering was easy; arrived on date stated, and the battery at 92%, with (I think) an Apple battery, because I didn’t get the warning about a non-Apple part (they stated may happen with non-Apple battery) upon turning it on. Battery lasts about 4.5 hours, way less than the 17 which lasts all day. However, I recalled that pretty much is standard with the 13 mini. It simply does not have the battery power of the bigger phones. I expected it to get a bit warm while transferring my data from the 17, yet it never got hot. My phone plan immediately recognized the 13 mini without me having to do anything on their site. I’ve had it about 2 weeks now; and so far, so good.

It is a literal brand new phone. Came with original Apple charger and original Apple SIM card remover and Apple papers and sticker. Battery health 100%. Would highly recommend BEST4TECH as a seller. It’s as good as Apple refurbished.