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Seller reviews, items and info
Approved seller with 3.8/5 Stars ratingTrusted on Back Market for
Overall rating
339 verified reviewsRating details
Battery
3.8/5
Shipping
4.2/5
Lens & Camera
4/5
Accessories
4.1/5
Packaging
4.1/5
Overall performance
3.7/5
Appearance
3.9/5
Reviews
Jon P.
Verified purchaseReviewed 2/19/25, United States.
I received my Motorola g play today and I thought it was going to be refurbished but it is not. It's a beautiful heavy weighed phone like the newer Samsung 20 model phones 📱. The only thing is that it don't have fast charge. Other than that iam perfectly satisfied and will not buy another from a carrier other Back Market. This is my 2nd phone in less than 2 month's. The 1st one was the Samsung a10e, which is very small a 5"6 inch screen, so I decided to purchase a bigger size phone and went with the Motorola. I already ordered the case and it will be in by Friday. Thank you Back Market you have a purchaser for life.
Condition
Good
Purchased
2/15/25
Bernd N.
Verified purchaseReviewed 3/16/25, United States.
This was my fifth phone from BackMarket and I can confidently say that the experience has been consistently exceptional every single time. The price was unbeatable, and the condition of the phone exceeded my expectations - it looks brand new with no visible blemishes or signs of wear. The battery life is more than satisfactory, and I've had no issues with performance. What's even more satisfying is knowing that I'm doing my part for the environment by choosing refurbished and reducing electronic waste. I'll definitely be back for my next phone, and I highly recommend BackMarket.com to anyone looking for a great deal on a high-quality, pre-loved device while also supporting a more sustainable approach to consumer electronics.
Condition
Good
Purchased
2/14/25
Anthony M.
Verified purchaseReviewed 5/17/24, United States.
I would give this transaction 6 stars if I could. This phone literally looks factory new. Original Samsung packaging and documentation included. It even had the OEM looking screen protector on it. On time shipping and great price as well. Job well done BackMarket.
Condition
Excellent
Purchased
5/13/24
Carlos javier R.
Verified purchaseReviewed 8/14/25, United States.
The transfer data process from my old device was flawless. My refurbushed unit was on Mint Condition.
Condition
Good
Purchased
7/25/25
Kevin H.
Verified purchaseReviewed 3/9/25, United States.
This phone is in beautiful, very good condition. I was up and running within 10 minutes of opening my box will all my apps and settings transferred from the old phone seamlessly. Battery seems to be in great condition. I am very happy.
Condition
Fair
Purchased
2/22/25
Zeus A.
Verified purchaseReviewed 3/3/25, United States.
Great quality. Looks and feels almost like new. I changed the battery, because it wasn't lasting even 4 hours. Now the phone is perfect.
Condition
Excellent
Purchased
2/18/25
Nickolas F.
Verified purchaseReviewed 6/2/24, United States.
Phone only had minor dents and scratches on the metal borders of the phone, one small screen scratch that was able to be un-noticable using WhiteStone Dome Glass with the liquid glue that turned that small screen scratch to nothing, AccuBattery reported battery health as 89% Overall very happy with this phone!
Condition
Good
Purchased
5/15/24
Samantha B.
Verified purchaseReviewed 4/6/25, United States.
The SIM card tray was cracked along the edge and it was tricky to reinstall without further damage. Luckily I had an old S8 and I swapped the trays. Other than that the phone functions as expected. 4th purchase on BM 1st issue.
Condition
Excellent
Purchased
3/26/25
Bradley H.
Verified purchaseReviewed 3/14/25, United States.
The phone got here fast it’s in good condition only issue is a powering off and it was locked to a carrier but I called to get it unlocked and it worked but aside from the powering off issue the phone works as it should for the most part
Condition
Fair
Purchased
3/11/25
Phillip S.
Verified purchaseReviewed 6/11/24, United States.
The phone arrived and was excellent just as described. The only thing was missing the pen, I contacted the supplier and they mailed me one asap. I recommend this supplier 100% Great product Great customer service!!
Condition
Excellent
Purchased
5/30/24