Ruffbox's customer reviews

I received my Motorola g play today and I thought it was going to be refurbished but it is not. It's a beautiful heavy weighed phone like the newer Samsung 20 model phones 📱. The only thing is that it don't have fast charge. Other than that iam perfectly satisfied and will not buy another from a carrier other Back Market. This is my 2nd phone in less than 2 month's. The 1st one was the Samsung a10e, which is very small a 5"6 inch screen, so I decided to purchase a bigger size phone and went with the Motorola. I already ordered the case and it will be in by Friday. Thank you Back Market you have a purchaser for life.

This was my fifth phone from BackMarket and I can confidently say that the experience has been consistently exceptional every single time. The price was unbeatable, and the condition of the phone exceeded my expectations - it looks brand new with no visible blemishes or signs of wear. The battery life is more than satisfactory, and I've had no issues with performance. What's even more satisfying is knowing that I'm doing my part for the environment by choosing refurbished and reducing electronic waste. I'll definitely be back for my next phone, and I highly recommend BackMarket.com to anyone looking for a great deal on a high-quality, pre-loved device while also supporting a more sustainable approach to consumer electronics.

The seller sold me a at&t locked phone as unlocked. Also, when I tried to contact them through the info card they sent with the phone the number they provided was a disconnected line in New York. And I couldn't get the phone unlocked by at&t because the previous owner hadn't removed the phone from their account. I spent two and a half days trying to figure out if I could get this phone to work because this seller did not do their due diligence to check all of this when they "refurbished" it. Overall a very negative experience.

Love BackMarket! Lol love the new commercial/ad too! I’ve purchased quite a few devices over the last couple of years. From iPhones, galaxy phones, iPads and more im not thinking about I’m sure. They make great gifts… what’s even better they are refurbished and not some trash floating in our oceans and in our landfills. Every single device I’ve purchased is still being used and in perfect working order. Will never buy brand new again. I’m not one who likes the price tag of brand new items these days. So thank you backmarket team! Keep up the awesome work. Maybe throw some coupons to the repeat customers once and a while lol.. (worth a shot, lol) I’m a bargain hunter 😉

I love these guys. Even if I didn't buy anything, I love getting their very funny emails and looking at their very entertaining website. And I have bought two older model Galaxy phones now because we old folks don't like spending a year learning a new phone, and both have been great. No problems. I have another family member I'm trying to let me buy an iPhone for now because I really trust these people and their products and prices. I highly recommend them. I'll continue doing business with them as long as I can.

couldn't be happier with my phone. I was weary ordering from back market for the first time but it really paid off. phone came quicker than it was said to. I will most definitely be buying more from backmarket!

The SIM card tray was cracked along the edge and it was tricky to reinstall without further damage. Luckily I had an old S8 and I swapped the trays. Other than that the phone functions as expected. 4th purchase on BM 1st issue.

The phone got here fast it’s in good condition only issue is a powering off and it was locked to a carrier but I called to get it unlocked and it worked but aside from the powering off issue the phone works as it should for the most part

This phone is in beautiful, very good condition. I was up and running within 10 minutes of opening my box will all my apps and settings transferred from the old phone seamlessly. Battery seems to be in great condition. I am very happy.

While the phone did arrive later than the expected date (not really BackMarket or COS Phones fault), the phone arrived in amazing condition! When they say excellent condition, they mean it! Also, it arrived with the iPhone 12 Apple box and user manual! Couldn't be happier!