Refurbished price:$549.00
Versus $999.00 new

Based in United States
Accessories
4/5
Appearance
4.1/5
Battery
3.8/5
Lens & Camera
4.2/5
Overall performance
3.8/5
Packaging
4.2/5
Shipping
4.4/5
Reviewed 1/28/24, United States.
Got the 128GB Iphone 12 Pro in 1/17, an upgrade from my 64GB Iphone SE 2020 (also from Backmarket!), which was beginning to get sluggish from the workload I put on it, and I felt a need to get a RAM and storage upgrade. Setting up the phone was easy enough when you're in the apple ecosystem, although the camera came with a warning that it was not genuine. I don't use the camera often so I am not the best judge. The phone itself was fast enough, and it supports wireless charging. The battery is new as requested, and I haven't yet experienced random app crashes when the load is high. The best part of the switch is FaceID. One of the most annoying things about the SE is that after frequent use the fingerprint sensor becomes dull and you need to clean it. This was inconvenient when I had to use authenticators and constantly needed to reposition my finger to validate an account. Switching over from SE to Pro, I feel a bit inconvenienced by the placement of the control panel. In the SE, I can just swipe up from the bottom, but in Pro the panel is in the top right; I have to pull the screen down just to reach it. This is more about Apple than the market though. The other complaint I have is the speaker. When I play an alarm jingle, the speaker sound felt coarse and static-y; it was generally unpleasant. I don't know why, but sound coming out of other media like Youtube felt normal. In all, this feels like a decent phone. I hope to use it for at least 2 years.
Condition
Excellent
Purchased
1/14/24
Reviewed 10/18/23, United States.
This is my first time buying a refurbished phone and it works like new. I bought an iphone 12 and so far no issues. I am very happy with it.
Condition
Good
Purchased
10/4/23
Reviewed 8/28/24, United States.
I have had nothing but great with Back Market BK has kept things on a profesional le level but still able to offer advice and sales like they were waiting on their best friend! I tell everyone about BK when I hear someone is looking for a phone and can't pay full price. Thanks Back Market.
Condition
Good
Purchased
12/10/23
Reviewed 7/26/24, United States.
It came very fast! Phone works very good ! My daughter loves it! Works like a new phone ! And I have no problems with it as of yet. No scratches no dents looks like a brand new phone , works like one too . I love it Thank you! I’ll be ordering again soon from this app ! All I did was go to my phone store app and put the sim info in and it worked asap! Very happy customer great customer service with seller as well thank you!
Condition
Good
Purchased
7/21/24
Reviewed 4/25/24, United States.
Super fast shipping ordered Monday and got Wednesday and I’m in California and they sent from North Carolina. Basically got here in under 72 hours and I used normal shipping. Phone is exactly what I expected. I would definitely recommend cellular resource over any other company I just placed order with other company and I paid $30 for fast shipping and it’s been 2 days and still hasn’t shipped cellular resource had it out within 3 hours of me ordering!!
Condition
Good
Purchased
4/22/24
Reviewed 3/25/24, United States.
I really appreciate how fast my phone arrive and I appreciate how back market customer service walk me along the way while my phone was being delivered and the phone came in flawless couple minor scratches but I put a protector over it and it was basically new looking
Condition
Fair
Purchased
3/20/24
Reviewed 3/25/24, United States.
I'm extremely satisfied with my purchase! The phone is as described or better. The screen is like new with no scratches. The battery health is 100% (like new)! All the buttons work. The speaker is good. The bezel has a few small scratches. I couldn't ask for more in a fully functional phone for under $165 with a 6 month battery warranty. The phone is an excellent value. It arrived on time with no hassle & regular tracking updates. Thank you Back Market & The Cellular Resource!
Condition
Fair
Purchased
3/12/24
Reviewed 3/21/24, United States.
I don't think I could tell the difference between my used iPhone from Back Market and a new one. The shopping experience was easy and the service excellent. They took my old phone as well, making the whole transaction very reasonable.
Condition
Good
Purchased
2/19/24
Reviewed 3/21/24, United States.
It was very good i buy in good conditiondition and it comes perfect no scratches no dentss nothing comes withh new battery, i justt think that screen has been changeded but don’t have weird messages about it and nothing everithing is good highly recommended
Condition
Good
Purchased
3/16/24
Reviewed 3/21/24, United States.
The phone showed up earlier than expected, and we were shocked at how good the condition of the phone was, and the price. I will definitely be buying from Back Market again, and recommending to family and friends.
Condition
Good
Purchased
3/10/24