Customer reviews for

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow?So many questions so little time. But we'll try to answer (at least the vital ones) here.

Back Market is a marketplace. By definition, we connect our sellers with end customers via our website. The quality of the refurbished products sold on Back Market is therefore dependent on the quality of the sellers themselves. Our goal is to ensure that they always provide an incredible level of service. To achieve this, we subject all high-tech device refurbishing plants to our most stringent selection processes, which takes into account all relevant criteria: quality of diagnosis, responsiveness of customer service, delivery times, etc. But that's not enough: our sales partners must also comply with a set of very strict specifications before they can sell on our website. As a result, we're able to guarantee that the refurbished smartphones, laptops, and other products that you buy from us will be just as functional as a unit sold new. But you don't have to just take our word for it. Rather, go and see for yourself how our main partners are giving used electronic products a second life /about-us . If you still need a little more convincing, don't hesitate to check out our other customer reviews in the section below. For any other questions... Google it.

4.4

Average of 42,742 reviews from the past 6 months.

4-5 stars
79%
3-4 stars
11%
2-3 stars
6%
1-2 stars
4%
This was my first time to purchase a refurbished electronic device. I have been very pleased with the Apple Watch series 4. I was a little surprised to find no paperwork with the purchase to help me set it up, but that was easily found online. Being able to purchase an extended warranty made the dec...
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If you're like me and this is your first time purchasing a Mac or refurbished Apple product - I highly recommend BackMarket! I did a lot of research and was initially going to purchase through Amazon, however after running into too many negative reviews I decided that with this site the risk seemed ...
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The 2020 Macbook Air was good as advertised. Second Air I've bought from them in the past few months. The first, a 2017 my wife was a home run. However, the camera on mine is next-level awful. It is so bad I will never use it in a Zoom or Skype or any kind of meeting. But research suggests this is a...
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Gotta say it worked out quite well. Macbook Pro 2020 came in quickly and was in great condition. Saved close to $400 vs a refurbished one from Apple. So hats off to Back Market, I'll be recommending it.
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Monique S. Bought: Mac Mini Core i7 3GHz - HDD 2TB - RAM 16GB 7 days ago
5/5
What a great experience. My new-to-me Mac mini has been perfect. I was skeptical about getting a refurbished machine at first but very happy I went with it. Everything is faster and working flawlessly. Thank you.
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BackMarket is the best thing since sliced bread! I say this for two reasons. I recently purchased a refurbished MacBook Pro, 15”. It’s great! I’ve only had it for a week, but I’m not concerned about any problems because of a previous interaction I had with BackMarket, which is my second reason. I ...
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I had gone through an extensive research process to buy a pre-owned MacBook that suited my work needs and budget. At first, I was worried and scared to get something refurbished. After a lot of back and forth, I finally made the decision back in Jully to go with Back Market due to its company philos...
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I love the macbook pro 16". I received it in the mail and my husband was upset that I bought a brand new computer. I told him it was a refurbished computer and he didn't believe me. It looks brand spankin new, came with a used charger and a used charging cord as well. I did end up needing a new batt...
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I love my iMac. I've never had a desktop Mac before, and I love the giant screen, loud sound, and high-quality resolution. It runs great. My only minor complaint is that it's slow on start-up, which I imagine is because it's refurbished from 2017, but this problem is solved by not turning it on and ...
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I am on my MacBook now. I ordered The MacBook Pro Retina 15.4 ' (2012). I love it!! Absolutely!🥰 I am still trying to figure it out because this is the first MacBook I've ever had. I am used to Window computers. Kind of like when you switch from Android to an iPhone. Anyways. The battery is good. M...
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