Customer reviews for

4.4/5

Average of 4319 reviews from the past 6 months.

4-5 stars
81%
3-4 stars
10%
2-3 stars
5%
1-2 stars
4%
William K.
1 month ago
4.9/5

I was very skeptical to order a "used" or refurbished smartphone online. Luckily I stumbled upon this wonderful website, and I found a great seller to purchase from. I ordered my phone (Google Pixel) which was categorized in the "Gold" tier; which described my device as having a few scratches on t...

Quality-price ratio

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Overall performance

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Outside Appearance

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Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Aisha B.
1 week ago
5/5

I have had no problems with this computer. I was able to upgrade to the latest operating system. The computer is fast. I ordered the 21-inch version and received a 27-inch iMac. I informed the seller and they allowed me to keep it. For the price I received a wireless keyboard and wireless mouth. Bot...

Quality-price ratio

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

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Shipping

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Adam G.
3 months ago
4.3/5

A little hiccup in the begining, but after 10 days and a swap with the refurbisher, all's right in the world (at least in my daughter's world). A birthday gift for her. Great looking and, so far, great working Galaxy Tab 4 Tablet. Your service was outstanding, and the prices are great too. Many ...

Quality-price ratio

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Nabla K.
1 month ago
4.5/5

Bought refurbished iPad mini 2. Shipping was a little slow (it was Fedex Express Saver, they shipped Thursday morning and it did not arrive until Tuesday evening). But the product appears to be working well, and the price was great! The charger & lead are not real Apple & don't seem the best, but th...

Quality-price ratio

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Mitchell H.
3 months ago
5/5

I bought a refurbished iPhone SE and have been using it for 2-3 weeks or so now, basically functions good as new so far. No issues or concerns at all. It runs very quick even with the newest iOS bloat/slow-ware that Apple loves to shovel out to try and force us to buy their newest overpriced monstro...

Quality-price ratio

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

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Joshua R.
5 months ago
5/5

I could not be happier. I ordered an iPad Air 2 A1567 with 16GB of storage in Bronze condition. I received a nearly pristine 32GB version. The only flaws were some significant but small scratches around the charging port and some very minor and nearly unnoticeable scratches on the sides. The iPad ca...

Quality-price ratio

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Jarl W.
6 days ago
5/5

I ordered a gold-grade iPhone 7, and frankly I was hard-pressed to see why it wasn't graded "Shiny." It looked, felt, and operated like new. At this price and at this quality, it just makes so much sense to purchase a refurbished phone from BackMarket. I'm glad I did.

Quality-price ratio

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Kaitlyn B.
1 week ago
5/5

I ordered the iPad mini 4 to use for work and I was very delighted with the quality of the device, quality of the charger (that back market kindly includes with purchase), and with the timely manner my device got delivered. I will definitely be ordering devices from this site again and I’d recommend...

Quality-price ratio

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Amie O.
1 week ago
4.4/5

I ordered 2 iPhone SE 16GB phones in Rose Gold. Both function well as far as we have used them. I plan to transfer my sim card to mine today. They are obviously refurbished by visible inspection, but the screens are perfectly good and neither has conserning dents. I paid a very reasonable amount f...

Quality-price ratio

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Ray S.
2 weeks ago
5/5

Everything from ordering to changing the order to rapid delivery and evaluation of the product were superb. I anticipated getting a gold unlocked refurbished product and when I opened the package there was an upgraded top-of-the-line shiny level nearly flawless iPhone 7, Along with a charger and ...

Quality-price ratio

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?