Customer reviews for

4.5/5

Average of 6935 reviews from the past 6 months.

4-5 stars
86%
3-4 stars
7%
2-3 stars
4%
1-2 stars
3%
Greg B.
1 month ago
5/5

I was a little nervous purchasing a refurbished MacBook Air laptop for my niece who just began her first year of college and needed a computer to assist with her studies. I checked several sites and also read several online articles providing their expert opinions on sites to consider purchasing re...

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William K.
3 months ago
4.9/5

I was very skeptical to order a "used" or refurbished smartphone online. Luckily I stumbled upon this wonderful website, and I found a great seller to purchase from. I ordered my phone (Google Pixel) which was categorized in the "Gold" tier; which described my device as having a few scratches on t...

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Battery

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Kevin H.
1 day ago
5/5

Everything was great! My computer is a 2017 refurbished MacBook Air and it looks brand new, not a scratch or any wear on it. It’s never been touched! I’d for sure buy a computer from back market again. I was hesitant at first but I’m very glad I did!!

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Laura G.
1 month ago
4.4/5

I was skeptical about ordering on a refurbish website, but so far I am pleased with the quality of my 2017 MacBook Air. It was delivered on time. I have been on the Internet with it a lot, and it appears to be working smoothly. My only complaint is that I ordered a "shiny" quality product, but it d...

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Evan W.
1 month ago
4.8/5

My MacBook arrived in near perfect condition! The only cosmetic blemish I could find is a very small, light scratch on the bottom screen bezel. Since it is barely noticeable and only on the bezel, it really is not a problem. The internal specs of the computer are as described, and the battery had a...

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Aisha B.
2 months ago
5/5

I have had no problems with this computer. I was able to upgrade to the latest operating system. The computer is fast. I ordered the 21-inch version and received a 27-inch iMac. I informed the seller and they allowed me to keep it. For the price I received a wireless keyboard and wireless mouth. Bot...

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Adam G.
5 months ago
4.3/5

A little hiccup in the begining, but after 10 days and a swap with the refurbisher, all's right in the world (at least in my daughter's world). A birthday gift for her. Great looking and, so far, great working Galaxy Tab 4 Tablet. Your service was outstanding, and the prices are great too. Many ...

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Battery

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Are the lens and camera working

Packaging and cleanliness

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Katrina M.
1 month ago
4/5

I bought my Macbook Pro 15 inch a couple months ago after my previous macbook of 8 years died. I was really nervous to buy refurbished, but I can say I'm pleasantly surprised. I got the "Bronze" grade so I wasn't quite sure what quality to expect, but cosmetically it's only got a few small scratches...

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Tomer G.
1 week ago
4.8/5

My refurbished iPhone XS is perfect thus far. I haven’t had one issue with it, use it consistently every day, and got it at a much cheaper rate than apple or other vendors and with the assurance I could deal with any technical problems (which I fortunately haven’t had). Highly recommend.

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Overall performance

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Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

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Shipping

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Alexandra S.
4 weeks ago
5/5

Fabulous! I am in love with my iPhone 8. It arrived in "like new" condition. It functions smoothly and the battery life is exceptional. I have since made this phone my daily driver and I could not be more pleased. I will continue to purchase refurbished electronics and Apple products from Back Marke...

Quality-price ratio

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?