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Customer reviews for

4.4/5

Average of 1626 collected in the past 6 months.

4-5 stars
80%
3-4 stars
10%
2-3 stars
5%
1-2 stars
5%

Calder F.

Today
3.6/5

The product did not work. I am used to using backmarket in France (where I normally live), so I'm familiar with the concept which I support whole heatedly. However, in this case, I was very disappointed to receive a computer that did not work (in spite of the guarantee that the products have been fu...

Quality-price ratio

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Shipping

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Thomas W.

Today
4.6/5

Great quality at a decent price. Package had an ATT phone; yet I ordered T-Mobile. But the phone works well. Thanks

Quality-price ratio

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Overall satisfaction

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Outside Appearance

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Accessories

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Battery

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Lens & Camera

Are the lens and camera working

Packaging and cleanliness

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Shipping

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Daniel E.

Today
4.4/5

Laptop was in good shape. The power cord was the wrong one, but was replaced immediately. I have been impressed so far.

Quality-price ratio

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Overall satisfaction

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Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

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Lucie G.

Today
3.5/5

Delivery was on time, but the grade assigned to the phone was not accurate. Bought a "shiny" one and when it arrived it had a lot of dents in each corner of the phone and scratches all over the back. Far from having "exteriors that look brand new"

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Suzanne B.

Today
5/5

Great quality, quick shipping! Thanks!

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Kelly K.

Today
4/5

bought the phone for an elderly relative, he is very happy.

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Michael M.

Today
5/5

Phone was exactly as described, nice and shiny. My son has been using for a few days and it's been working great. Ordered late on a Friday, and requested 2 day shipping. Got message from seller that he upgraded our shipping (on their dime), to insure that we got the phone in two business days. Recei...

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Frances W.

Today
4.9/5

Love

Quality-price ratio

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Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

John M.

Today
4.3/5

Quick delivery, condition was accurate as described, and works great. Would have given 5 stars but charger was an after market model instead of the Apple one.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 

Fred G.

Today
5/5

Best site to find refurbished phones with great service, prices and warranty.

Quality-price ratio

How would you rate your product?

Overall satisfaction

Did the product meet your expectations

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?