Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow?So many questions so little time. But we'll try to answer (at least the vital ones) here.

Back Market is a marketplace. By definition, we connect our sellers with end customers via our website. The quality of the refurbished products sold on Back Market is therefore dependent on the quality of the sellers themselves. Our goal is to ensure that they always provide an incredible level of service. To achieve this, we subject all high-tech device refurbishing plants to our most stringent selection processes, which takes into account all relevant criteria: quality of diagnosis, responsiveness of customer service, delivery times, etc. But that's not enough: our sales partners must also comply with a set of very strict specifications before they can sell on our website. As a result, we're able to guarantee that the refurbished smartphones, laptops, and other products that you buy from us will be just as functional as a unit sold new. But you don't have to just take our word for it. Rather, go and see for yourself how our main partners are giving used electronic products a second life /about-us . If you still need a little more convincing, don't hesitate to check out our other customer reviews in the section below. For any other questions... Google it.

4.4/5

Average of 40,166 reviews from the past 6 months.

4-5 stars
79%
3-4 stars
11%
2-3 stars
6%
1-2 stars
4%
Super happy with this iMac! The graphics card recently went out on my 2010 iMac, and it would have cost around $250 to replace it myself. I bought this 2013 iMac for the same price! It is in excellent condition (listed as "Good" by BackMarket). I see no issues other than slight wear on the original ...
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Christopher B. Bought: MacBook Air 13" (2015) - QWERTY - English (US) 4 weeks ago
4.2/5
It came in better than expected. As an avid Apple product user, buying something refurbished with a few miles on it is better for my small office work than purchasing something unnecessarily expensive or up-todate. The 2015 Macbook Air works well & I look to buy other refurbished goods from Back Mar...
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4.8/5
I was skeptical about ordering from a marketplace other than Apple for a refurbished MacBook Pro, but I am honestly extremely satisfied with my purchase. My MacBook came exactly as described with a few slight scratches on the top and near the MagSafe port, but it was otherwise blemish-free. I am a...
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This was my first time to purchase a refurbished electronic device. I have been very pleased with the Apple Watch series 4. I was a little surprised to find no paperwork with the purchase to help me set it up, but that was easily found online. Being able to purchase an extended warranty made the dec...
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Raynesha L. Bought: MacBook Pro 15" (2015) - QWERTY - English (US) 5 months ago
4.8/5
If you're like me and this is your first time purchasing a Mac or refurbished Apple product - I highly recommend BackMarket! I did a lot of research and was initially going to purchase through Amazon, however after running into too many negative reviews I decided that with this site the risk seemed ...
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5/5
Received my refurbished MacBook Pro within just a few days of ordering it. The condition was noted as "very good", but I couldn't find a single scratch or imperfection. It also came with a brand new charger. Everything was better than described. I was a little nervous initially because the seller ...
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Adrianna K. Bought: MacBook 12" (2017) - QWERTY - English (US) 4 weeks ago
5/5
At first I was a little hesitant, but the Lord had put it on my heart to buy a laptop that was in the 300$ range. So trusting Him, I bought this one and it works perfectly fine. It’s refurbished so of course it has so marks on it but I don’t mind at all. If it works then that’s all I need!! I bought...
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5/5
I absolutely love this MacBook Pro! I ordered it in good condition, and it exceeded my expectations! I had an issue with the charger cord that came, and the company handled it immediately. I have already told my friends about this site, and this refurbisher. I myself will be back!
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5/5
So far so good. Everything came out as said in the description of the MacBook Pro. I bought the Fair option and it’s like brand new. I’m also really happy because I saved $800 buying a refurbished rather then New.
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4.4/5
This particular Macbook Pro was not performing in the way I expected. I gave a high rating because the problem-solving and subsequent return was handled perfectly. Clear and timely communication, excellent problem-solving suggestions, hassle-free return. This is the first time I've ever purchased a ...
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