Customer reviews for all refurbished

4.6/5

Average of 10837 reviews from the past 6 months.

4-5 stars
89%
3-4 stars
6%
2-3 stars
3%
1-2 stars
2%
Kilynn A.
1 week ago
5/5

After a Thanksgiving Day smartphone/hardwood floor collision, I needed a new inexpensive phone with the quickness. I shopped around and eventually found my way to BackMarket. I was a little leery making such an important purchase through a retailer I had no experience with, but I was blown away by t...

Quality-price ratio

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Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Greg B.
3 months ago
5/5

I was a little nervous purchasing a refurbished MacBook Air laptop for my niece who just began her first year of college and needed a computer to assist with her studies. I checked several sites and also read several online articles providing their expert opinions on sites to consider purchasing re...

Quality-price ratio

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
William K.
5 months ago
4.9/5

I was very skeptical to order a "used" or refurbished smartphone online. Luckily I stumbled upon this wonderful website, and I found a great seller to purchase from. I ordered my phone (Google Pixel) which was categorized in the "Gold" tier; which described my device as having a few scratches on t...

Quality-price ratio

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Accessories

Did the product come with accessories and are they in good shape?

Battery

Is battery life sufficient for normal use?

Lens & Camera

Are the lens and camera working

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Todd I.
1 month ago
5/5

Wow! Who knew it could be so easy to get a beautifully refurbished Apple product online! I received my new MacBook Air today. Packaged like the valuable gift(to myself) that it is. It’s up and running, kids! You all are a joy from whom to buy! I also have to thank my brother, who’d bought a MacBook ...

Quality-price ratio

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Carla M.
1 month ago
5/5

Back Market will be my go to for electronics! My MacBook Pro is spotless. Works like a dream. If it was sent to me in a brand new box I would have no idea that it was refurbished. Great company! Great customer service! Great product!

Quality-price ratio

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Doug B.
1 month ago
4.8/5

The refurbished MacBook Air was delivered on time and was in better condition than I expected for something rated "fair". The keyboard is very clean and none of the key cap stencils were worn or dirty. The screen has no visible scratches or dead pixels (if that is something that a MacBook Air is e...

Quality-price ratio

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Abby P.
1 month ago
5/5

My MacBook Air is exactly as described, and works like new! The only thing that shows it has been refurbished, are two little bangs on the side of laptop. The delivery was really fast and it was safely packaged, and it came with everything as described!

Quality-price ratio

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Kevin H.
2 months ago
5/5

Everything was great! My computer is a 2017 refurbished MacBook Air and it looks brand new, not a scratch or any wear on it. It’s never been touched! I’d for sure buy a computer from back market again. I was hesitant at first but I’m very glad I did!!

Quality-price ratio

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Laura G.
3 months ago
4.4/5

I was skeptical about ordering on a refurbish website, but so far I am pleased with the quality of my 2017 MacBook Air. It was delivered on time. I have been on the Internet with it a lot, and it appears to be working smoothly. My only complaint is that I ordered a "shiny" quality product, but it d...

Quality-price ratio

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?

 
Evan W.
3 months ago
4.8/5

My MacBook arrived in near perfect condition! The only cosmetic blemish I could find is a very small, light scratch on the bottom screen bezel. Since it is barely noticeable and only on the bezel, it really is not a problem. The internal specs of the computer are as described, and the battery had a...

Quality-price ratio

How would you rate your product?

Overall performance

Does the product function as expected?

Outside Appearance

Did the appearance of the product you received match the grade selected?

Packaging and cleanliness

Was the product clean and intact in the packaging?

Shipping

Was the delivery time provided accurate?