Customer reviews

Everything is always in great condition from BackMarket. Only place I would trust to be honest. Products are amazing and customer service is amazing!!!

I ordered this phone almost a year ago now. It arrived in perfect condition and is still working just fine to this day! If you're afraid of the refurb... Don't be! This is a surefire way to save a ton of money and get the product you want!

I've had this phone for 9 months now and I have zero complaints. The quality which I received was great! I highly recommend going through Back Market for amazing refurbished products at a great price.

Super happy with Back Market buy and service. Replaced my 100 year old mom's iPhone 6 Plus with a reconditioned 8 Plus. It came quickly, was packed well, it was easy to transfer all over to new phone, and it is similar enough that my mom could transition to the 8 easily. Now, who wants to buy her iPhone 6 Plus?

The customer services was great and awesome especially when you download a mail tracker to where got here. Also, I ordered the fair iPhone 11 & just a few scratches on the side lenses but not on the screen or camera. The quality of the renewed iPhone 11 is great & up to date in my opinion. You should order here at back market! :)

I’m really happy with what I got. Having a new phone is nice in general, but I have been really impressed with the quality of the phone. I purchased the “fair” conditioned iPhone 11, and I think it’s better than fair. A few little scratches, but who cares… It works great and a case covers those little imperfections. Next time I need a new electronic, I’m coming back here.

Ive had this phone for so long and it still works like new. Ive been busy to put this review up but after having it for this long and no issues speaks volumes to the seller. Great product!

I was a little reluctant to purchase something other than a new phone but thought I would give BackMarket a try. The phone I purchased was a 2020 IPhone SE which is basically an IPhone 11 but in a smaller size (hate carrying large phones). The phone was advertised as being in excellent condition. When I opened the box I thought I was looking at a new phone, in truth it didn't appear it had ever been used. I transferred the information from my old phone to the new one and couldn't be happier. I paid less than half what I would have for what is basically a brand new phone. I will definitely buy from BackMarket again in the future and recommend them to my family and friends.

I was satisfied with this purchase initially but, unfortunately about 2 weeks ago the screen froze and it stopped working. It only worked for 15 months. I decided to try the website again the second time and now bought iPhone 11 to make my final judgement since you can't beat the price. I will keep my fingers crossed for now!

I had a lot of doubts when purchasing but I took a chance and I’m glad I did . Not only was the phone in excellent condition ( I purchased good condition) but it came with a charger and it UNLOCKED . Will be purchasing from here again .