Smartcellbuyback

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 4 years

Based in United States

Overall rating

492 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Accessories

    4.2/5

  • Battery

    4.1/5

  • Appearance

    4.6/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Courtney B.

    Verified

    Reviewed 12/24/25, United States.

    Received 'good' condition and I don't see any flaws. It came with an after market charger cord and usb that are mismatched but I already have plenty of chargers so no issue with it. I don't see any flaws anywhere personally. Keyboard is tested, max capacity is 86% and battery cycles around 250. I appreciate spending a little bit more for the back market warranty and would definitely recommend based on my experience. I purchased to use as a dedicated computer for a new business I'm starting up and was nostalgic for the 2020 MacBook Pro with a Touch Bar so I'm so happy to have this!

    Condition

    Good

    Purchased

    12/12/25

  • Lorraine P.

    Verified

    Reviewed 2/8/26, United States.

    The device arrived real fast. It was in perfect condition. It was every yall said it would be. I love it. It operates beautifully. I would highly recommend y’all to anyone. You’re the best. And the cost was very reasonable. Thanks for enabling me to afford my phone.

    Condition

    Excellent

    Purchased

    1/29/26

  • Angel F.

    Verified

    Reviewed 2/8/26, United States.

    Perfect

    Condition

    Good

    Purchased

    1/27/26

  • Nicole H.

    Verified

    Reviewed 9/2/25, United States.

    The device arrived in excellent condition as described and works perfectly. The only flaw was a worn nib on the stylus but was easily remedied with a spare a family member already had. The shipping was very quick and it arrived before the anticipated arrival date.

    Condition

    Excellent

    Purchased

    8/21/25

  • Patrick P.

    Verified

    Reviewed 9/1/25, United States.

    I have had a wonderful experience with my S24 Ultra, absolutely no issues and it was in flawless condition! It was easy to buy, easy to transfer data, and everything has been great. I originally got the insurance because I was worried about the device being lost or stolen in transit, but had no issues. The parcel was packed very well will a tamperproof tell-tell.

    Condition

    Excellent

    Purchased

    8/17/25

  • Fred M.

    Verified

    Reviewed 8/25/25, United States.

    well it's only been a couple of days but everything's been perfect thus far. shipping was crazy fast. the product was crazy clean in perfect condition!! would definitely recommend!! not only will I come here for my next purchase but I'm sending the app to a friend right now!! BackMarket.."makin broke-folk like me able, to feel warm and fuzzy like the felt on a pool table" lol

    Condition

    Excellent

    Purchased

    8/22/25

  • Addison S.

    Verified

    Reviewed 12/1/24, United States.

    I was very skeptical about this because I've never ordered a refurbished item before, I've had it for a day now (which isn't long) but its so much better than a new, unsealed device I bought from walmart which was a.Samsung A7 Tab, which was around $220, it wouldn't charge or had S-pen compatability. I got this one for about $40 less for a better model with S-Pen support, I will be using this app much more!

    Condition

    Good

    Purchased

    11/26/24

  • Max Y.

    Verified

    Reviewed 1/12/26, United States.

    Everything went really well. The phone works beautifully and the whole process was smooth. But there IS a screen imperfection. It's at the top left of the screen that looks like it's been damaged due to a dent and there's air in it somehow. I received it like this and didnt have time to reach out about it because of my busy schedule. And I understood there would be imperfections. I didn't know if it counted as a scratch. But that was the only disappointing thing. I get worried it'll get worse or something. But I guess that will be my battle for later. Super grateful for back market. And I'll be coming back if I ever need anything again.

    Condition

    Good

    Purchased

    12/31/25

  • Igor F.

    Verified

    Reviewed 12/25/25, United States.

    They work well and are overall pretty solid. I almost exchanged them because there are loose inner pieces in both. They were supposed to be in excellent condition, and with this issue, even though it's minor, I would not consider them to be in excellent condition. Overall, a solid buy, and I am satisfied.

    Condition

    Excellent

    Purchased

    12/12/25

  • Nicholas S.

    Verified

    Reviewed 9/24/25, United States.

    Works perfectly. Arrived in excellent condition and on time. My only issue was the phone had dirt, grime, and junk all around the edge of the phone and around the cameras. Would have taken 3 minutes to clean off, and I think I should expect a refurbished item be cleaned before it's released to the customer.

    Condition

    Excellent

    Purchased

    9/6/25

33 products