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Seller reviews, items and info
Approved seller with 4.2/5 Stars ratingTrusted on Back Market for
Overall rating
293 verified reviewsRating details
Battery
4.1/5
Shipping
4.4/5
Lens & Camera
4.4/5
Accessories
4.3/5
Packaging
4.4/5
Overall performance
4.1/5
Appearance
4.3/5
Reviews
Madeline P.
Verified purchaseReviewed 5/10/24, United States.
Came in flawless, it’s battery was even almost completely charged too! Wanted to get a bigger iPad for drawing since I had the 11 inch, and the new iPads are just way too much money for what I’m going to do. The M1 is perfect for me
Condition
Excellent
Purchased
5/8/24
Jessica K.
Verified purchaseReviewed 4/15/24, United States.
This is great exactly as described and works well! Came with a new charger and cable. Great price! Thank you.
Condition
Good
Purchased
4/12/24
Cher A.
Verified purchaseReviewed 2/3/25, United States.
This was my first experience with Back Market and so far I am pleased with my iPhone 14. I chose the “excellent” version and the phone looks flawless and the battery was 91% & it included a new charger which all exceeded my expectations. I’ve only had the phone for 2 weeks so I hope it continues to work well. I am telling all of my friends about Back Market because I saved hundreds compared to other retailers! It was easy to order on line and track the shipping.
Condition
Excellent
Purchased
1/16/25
Kent S.
Verified purchaseReviewed 10/30/24, United States.
Bought the phone Pixel 7a in fair condition because my budget was limited. Thought the phone would arrive with scratches but was already getting a case. Well, the phone arrived well packaged and scratch-free with a wall charger and cable. And with a year of warranty. Definitely the best deal out there and I have since recommended Back Market to friends and family.
Condition
Fair
Purchased
10/17/24
John J.
Verified purchaseReviewed 4/3/22, United States.
This was my second purchase from Back Market. The first purchase was basically a new phone for a fraction of the price. My second purchase was even better. The iPhone XS Max was in pristine condition, and the battery health was at 100% Wow! The whole experience from browsing, ordering, and delivery was exceptional.
Condition
Excellent
Purchased
2/3/22
Aaron G.
Verified purchaseReviewed 6/2/21, United States.
I was running the 6s with 16gb of storage before this (May 2021), to drop about $180.00 USD was an absolute deal. The battery health being at 100% and 256gb of storage is what I needed! The phone being in excellent condition, quick, and responsive was just a perk.
Condition
Excellent
Purchased
5/16/21
Desiree W.
Verified purchaseReviewed 2/10/20, United States.
Everything is excellent with this phone. There are only two minor things that could be better next time. I purchased the "Very Good" level phone which says there are minor scratches on the body of the phone that are invisible at a certain distance but the screen is intact and scratch-free. The phone I received was the opposite. The body was in perfect condition but there were a few very small knicks on the screen as if someone shoved some keys in their pocket with their phone. However, the knicks are small enough that they disappear when the screen turns on and I'm willing to live with this. The other thing is that the phone was not fully erased and reset. I had to do this myself before I got the "Hello" screen and could set it up from the beginning. Again, this is a very minor thing that I was able to do myself, but I do think customers should receive their phones already fully erased and reset. In the end though, my phone works, the battery is a decent level of health (over 80%), it arrived much faster than estimated at checkout and I am happy!
Condition
Excellent
Purchased
1/26/20
Maria P.
Verified purchaseReviewed 12/31/20, United States.
Great seller. I bought item in very good condition and item came in excellent condition. I haven’t noticed a scratch. Phone works smooth. Great price/value for money. Seller answered all my questions promptly. Shipping was very fast. Item shipped in less than 24 hours and reached in two days with excellent packaging. Will definitely purchase from this seller again.
Condition
Excellent
Purchased
12/28/20
William C.
Verified purchaseReviewed 6/6/20, United States.
This is my first time buying a refurbish phone. To my surprise, the phone came without any scratch or dent. It was like new. I tested the phone on Verizon network without issue for the past few weeks. They also make tracking of delivery very easy. Thank you BackMarket. Glad that find your website. Can't wait to shop for my next phone for my kids.
Condition
Excellent
Purchased
5/25/20
Shar D.
Verified purchaseReviewed 5/4/23, United States.
My experience with this seller was great! 😃 Fast shipping with no issues. I ordered the s20fe Verizon locked for mother's day for my Mom. I ordered the phone in excellent condition but it looked brand new! So far it's working well for her. I was so impressed with the quality and condition of her phone, that I decided to order the same phone for myself. However, I need an unlocked device and unfortunately went with another seller. The experience has not been good because of delivery issues with FedEx.🤦🏾♀️ I will probably return that device and see if Novetta Wireless has an unlocked phone so that I can have another great experience. Thank you Backmarket and Novetta Wireless for a great first-time experience! 🤗
Condition
Excellent
Purchased
4/27/23