We Buy Mobile's customer reviews

4.3/5

199 verified reviews in the last 6 months.

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    Colleen F.

    4.9/5

    Reviewed in the United States on November 27, 2023

    I wanted to upgrade my phone but, couldn't justify spending almost $1K for a new iPhone. I purchased and received an affordable refurbished iPhone on Back Market, as advertised; unlocked and in good condition. Because both were iPhone's, the information transferred easily. After purchasing a new case and screen protector, I have a gently-used, dependable and upgraded phone at a fraction of the cost.for a new I am very pleased with the service and integrity with this purchase and recommend refurbished phones from Back Market.
    iPhone 12 - Unlocked

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    Purchased on November 11, 2023

  • D

    Daniel R.

    5/5

    Reviewed in the United States on March 8, 2024

    I didn't open package. I was already intrigued by the refurbished knowledge put out by your team. However, not knowing what customizing my I phone entailed, I returned phone for one in better cosmetic condition. I understand that both fair, good and excellent will all work the same. I just figured for a few more dollars I would get one that looks good too.
    iPhone 12 - Unlocked

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    Purchased on February 27, 2024

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    Lachelle W.

    4.9/5

    Reviewed in the United States on December 14, 2023

    Ecstatic! I got my husband a new phone for Christmas. And it's in great shape.. a few tiny stuffs. But nothing that screams refurbished. I'm very happy with back market yet again. This is my third purchase and definitely not my last.
    iPhone 11 - Unlocked

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    Purchased on November 26, 2023

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    Luis P.

    5/5

    Reviewed in the United States on February 20, 2024

    Phone arrived in the advertised "Good" condition, charged, and on time. It also came with a USB-C to USB-C, unlike other refurbished phones that just come with USB to USB-C. Overall a great experience this time around.
    Google Pixel 6a - Unlocked

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    Purchased on February 14, 2024

  • D

    David S.

    5/5

    Reviewed in the United States on December 10, 2023

    Very happy with the phone. I highly recommend Back Market for any phone purchase. I replaced my Google Pixel 5 after my battery overheated and eventually overtime didn't hold a charge. It was my fault for changing it on a hot car dashboard one to many times. I will be more careful with my new one. Just happy to have a good working phone and being somewhat environmentally conscious about it. Thank you Back Market for a good quality replacement at an affordable price!
    Google Pixel 5 - Unlocked

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    Purchased on November 24, 2023

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    Zaniyah P.

    4.8/5

    Reviewed in the United States on December 18, 2023

    I ordered my IPhone 13 In Pink , although the description says Pink, the phone is more like a salmon pink very close to white . The phone came in excellent condition along with a charger cord. I encourage anyone else to do their research before buying this Iphone b the 15 is most likely the pink everyone wants.
    iPhone 13 - Unlocked

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    Purchased on December 3, 2023

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    Philip S.

    5/5

    Reviewed in the United States on March 3, 2024

    I bought a iPhone 8 plus which looks and operates great. Super camera to boot. Took a few seconds to get use to the operation of the home button function as compared to my iPhone 6 s plus. Planning on upgrading my wife's iPhone soon in the not so distant future.
    iPhone 8 Plus - Unlocked

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    Purchased on February 19, 2024

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    Kenneth H.

    4.9/5

    Reviewed in the United States on March 12, 2024

    As always, my Back Market iPhones arrived looking and working like new. I just updated from an iphone 7+ to an iphone XS and the XS is in perfect condition. This is the 5th iphone update I’ve used Back Market to implement, and on each occasion everything worked perfectly. I could not be happier.
    iPhone XS - Unlocked

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    Purchased on February 23, 2024

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    Wendy S.

    5/5

    Reviewed in the United States on April 17, 2024

    I love my iPhone 11 it’s working well. I’m so pleased I have told others about the website. My wife got misplaced in the hospital. So I’m looking for a replacement for hers now . I recommend your company highly.
    iPhone 11 - Unlocked

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    Purchased on April 1, 2024

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    Kenneth R.

    4.9/5

    Reviewed in the United States on January 22, 2024

    I'm attached to this iphone.I just wish it came in a larger screen size.I'm not sure now. I got use to carrying my iphone in my pants pocket and my 6.5" android in my shirt pocket.I don't want to keep on buying iphones since I'm overly fund of this one.Forget I mentioned the bigger iphone Xs 256gb.
    iPhone XS - Unlocked

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    Purchased on January 5, 2024