Customer reviews

Back Market was perfect! It was an easy and affordable way to get a used (but in great condition!) iPhone for our teen. It arrived in amazing condition just as described and packaged nicely. I thought it was also very nice that they added a charger as well….was not expecting that!

shipping was fast device was in a good condition xs max until it got stolen got another one now 13 pro max let's see hoping the same result

Appearance was not “Good” Visible scratches…

Good phone one year with it no problems

Meets all I needed, like new phone for reduced cost.

The phone works. But it has taken way too long to pay back the sent in phone. (And when they finally got around to confirming the $19 refund, they want my bank account number and ssn and to collect the rebate on the traded in phone, even though there was not one word of that process or obligation before I bought from them. (I don't know if they are intentionally misleading or just haven't thought thru fully how that undermines trust. Obviously I'm not going to get the rebate they promised because I don't trust them with any of that info and I don't understand why they can't simply refund that much to the credit card I paid with.)