Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

400,772 verified reviews

Reviews

  • Julius C.

    Verified

    Reviewed 2/22/26, United States.

    I was very skeptical about making a big purchase on something like this on here because I saw mixed reviews but more recently I was seeing nothing but good reviews so I took leap of faith and made the purchase. I couldn’t be more happy with my iMac, it came in excellent condition as stated with Apple certified refurbished it looks brand new and works as good as new. Would definitely recommend!!

    Condition

    Excellent

    Purchased

    1/31/26

  • Sean G.

    Verified

    Reviewed 1/31/26, United States.

    I love my new iPhone 15 Pro Max and am amazed with the quality- it arrived in perfect condition. Looks like a brand new phone with no scratches or damage and has a battery health of 84%. I was initially looking for refurbished phones on Apple’s certified refurbished site and they have this same model (1TB storage) listed for around $1300 after taxes. Save your money and go with BackMarket!

    Condition

    Excellent

    Purchased

    1/28/26

  • Linda S.

    Verified

    Reviewed 1/4/26, United States.

    I am very impressed with the Google pixel I bought from Back Market. The Google pixel 32 GB was the first cell phone I ever owned. Being slippery, I have gone through a number of them, but I still cannot find another phone with a better camera than this older phone. So I always keep a Google Pixel even if I don't use it as a phone, nothing can compare to the camera it has. I had just broken my last one and wasn't sure I would be able to find this phone again. I wasn't sure what I would get because this phone was refurbished, but I didn't think I had a choice. This phone actually has a better camera than the pixel I just broke. Well done, Back Market.

    Condition

    Excellent

    Purchased

    12/20/25

  • Saed A.

    Verified

    Reviewed 2/25/26, United States.

    I was initially hesitant about buying a refurbished iPhone 16 Pro (512GB), after seeing mixed reviews online, then i figured buying a new one might be better. However, I decided to go with Back Market’s 'Premium' tier, and honestly I am blown away! The phone arrived in literal 'like-new' condition, zero battery cycles and 100% battery health!! Thank you BackMarket for the honest service and for exceeding my expectations. I highly recommend Backmarket if you're looking for quality without the brand-new price tag

    Condition

    Premium

    Purchased

    2/3/26

  • Tony H.

    Verified

    Reviewed 1/22/26, United States.

    Super Excellet. 😊 This was my very first time buying from this company, and I’ll admit I was a little skeptical at first about going the refurbished route. I was upgrading from my old mid-2014 13-inch MacBook Pro, so I decided to go with the 2021 16-inch MacBook Pro with the M1 Pro chip, 32GB of RAM, and a 512GB SSD. I wanted to be 100% sincere in my feedback, so I gave it a good month of heavy use before writing this. Honestly, the quality is outstanding! It arrived on time, well-packaged, and looked pristine—I found zero scratches on it. Even though it had 333 battery cycles, the battery health is great, and it performs like a brand-new machine. I am really enjoying this upgrade and truly appreciate the quality I received!

    Condition

    Excellent

    Purchased

    12/11/25

  • Samuel C.

    Verified

    Reviewed 9/17/25, United States.

    I ordered a 'premium' condition Macbook Pro, and the whole experience was indeed *premium*. The machine arrived on time and in good shape and turned out to be an Apple refurbished computer with only 7 cycles on the battery and an active AppleCare+ subscription. As far as I can tell it is effectively brand new and all wearable parts never used at all. I couldn't be happier!

    Condition

    Premium

    Purchased

    9/1/25

  • Caleb V.

    Verified

    Reviewed 3/5/26, United States.

    For what I paid for, this device is outstanding. Arrived with 85% battery health which isn’t bad for a machine more than 4 years old. Additionally, the way Apple made these devices it feels worth way more than what I paid for it. I needed a replacement for my 13” m1 with a cracked screen that I could only use hooked up to an external monitor. This has been the perfect replacement without having to go brand new. I will probably continue the refurbished route because the value is undeniable, no complaints here.

    Condition

    Fair

    Purchased

    2/4/26

  • Kylie L.

    Verified

    Reviewed 3/2/26, United States.

    I was initially skeptical of refurbished stuff, but when my Switch OLED arrived, WOW! I AM IMPRESSED! They delivered on their promise and the switch is in perfect working condition. I will definitely be buying refurbished stuff from these people from now on!

    Condition

    Excellent

    Purchased

    2/20/26

  • Paul R.

    Verified

    Reviewed 2/22/26, United States.

    Honestly I was a little hesitant ordering a referbished mac book pro off here. Only because I just had a not so good experience trying to order one through Amazon. I am more then pleased with my Mac book pro. It has a small amount of wear and tear but over all looks like brand new. Battery has 93% which is amazing for a 2021 computer. I found out that they replaced the screen on the computer and that must of been the reason for the refurbished. They used Apple parts for it. I would say order from here I had a great experience.

    Condition

    Good

    Purchased

    2/10/26

  • Anahita H.

    Verified

    Reviewed 2/2/26, United States.

    ⭐️⭐️⭐️⭐️⭐️ Excellent MacBook – Highly Recommended! I’m extremely satisfied with my MacBook Air 13-inch (2020, M1). The laptop arrived in great condition and looks almost like new. Performance is excellent — it’s very fast, smooth, and handles multitasking perfectly. The M1 chip is amazing, the screen is clear and beautiful, and the keyboard and trackpad work flawlessly. Battery life is good and suitable for daily use, and overall the laptop feels reliable and high quality. The delivery was smooth, packaging was secure, and the whole experience with Back Market was very positive. I’m very happy with my purchase and would definitely recommend both this MacBook and Back Market to others looking for quality refurbished tech.

    Condition

    Excellent

    Purchased

    1/21/26