Whoever wrapped this, they put it in a single layer of bubble wrap in a huge box, dropped it in, and then threw a few sheets of more bubble wrap. Not even enough to fill the box. This laptop was slung around in a 24x24 box for two days with less than an inch of cushioning on three sides. A piece of the grate for the speaker/vent broke off, but luckily the screen isn’t busted. It’s aesthetic damage, but that’s pretty lame for a $1900 purchase. It’s not worth my time to return it- I need it for work now - but don’t buy from this seller, because this could’ve been a lot worse and I’d hate for it to happen to someone else.