148 verified reviews in the last 6 months.
Milky way C.
Purchased on September 5, 2024
the phone itself came in great condition and everything seems to work fine except for one thing. I'm not sure if it's anything to do with the age of the phone and the fact that it's refurbished or if it's just a problem with the model, but the antenna seems to be worse than my old Galaxy S10+. Places I used to have fine signal barely give me anything at all and I'm lucky if I can receive texts anywhere. Otherwise a great phone delivered on time. I always recommend Back Market
Reviewed in the United States on September 24, 2024
Galaxy S20 Ultra 5G 128GB - Black - UnlockedElmer R.
Purchased on August 9, 2024
This is my 3rd phone from grandcity telecom and I just want to thank them for having such prestige condition phones. Literally not one cuff or scratch on this phone. I highly recommend them if you get them as a refurbisher before purchasing.
Reviewed in the United States on August 13, 2024
Galaxy S20 Ultra 5G 128GB - Black - UnlockedAnna P.
Purchased on July 11, 2024
I've purchased 2 phones and a tablet from Back Market now and each time is better than the last. Every purchase I've made has been awesome. You'd never know these devices are refurbished, they look, feel, and perform like they were brand new. When I had an issue, their customer service is extremely efficient and fast to respond. I have saved over $1000 on Back Market! Thanks for making the best phones and devices affordable for everyone 😊
Reviewed in the United States on July 13, 2024
Galaxy S20+ 5G 128GB - Blue - UnlockedTori V.
Purchased on June 5, 2024
I want to thank Back Market for my new phone. I got the excellent and that's exactly what was delivered to me not a single scuff mark anywhere scratch nothing it is perfect. I put my SIM card in and followed all instructions and everything seems to be good to go and I'm very excited I was so skeptical about ordering refurbished, because I have never gotten a refurbished phone. I'm glad that I went ahead and did it because I'm very happy thank you so much I would definitely recommend ordering from you guys.
Reviewed in the United States on July 1, 2024
Galaxy S20 FE 128GB - Dark Blue - UnlockedAaron B.
Purchased on September 21, 2023
Every experience with Back Market is intuitive, painless, professional, and what we all come for, an AMAZING value! I've never had an issue with this company. I've bought refurbished, renewed, and new inventory from them. I've handled returns and exchanges. I have traded in product. I've utilized customer support and every interaction with them has been exactly what they say they offer and more. Couldn't say enough good about this company, the value they offer, and overall just what a pleasure it is to give them my business. They earned it and I'm a loyal customer.
Reviewed in the United States on July 1, 2024
Galaxy S20 Ultra 5G 128GB - Black - UnlockedJeffrey P.
Purchased on March 9, 2023
Fantastic! I ordered an "excellent" quality Galaxy S20. It was like new, flawless. It was even unlocked, as advertised! The only irritating thing is the at&t boot-up screen and bloat-wear, but from I have learned, that's not easily removed. I have had no issues with the battery, and the phone is still water resistant. I would definitely buy from back market again.
Reviewed in the United States on August 17, 2024
Galaxy S20 128GB - Blue - UnlockedTarsha T.
Purchased on April 2, 2024
I am a Back Market repeat offender and I also have sent several friends and family to make purchases. Back Market items are top tier! You can't see any visible scratches, wear, or usage. From tablets, ipads, iPhone, to my current Samsung S20, we ❤️ Back Market!!
Reviewed in the United States on July 1, 2024
Galaxy S20 5G 128GB - Gray - UnlockedRayanna T.
Purchased on September 18, 2024
I was new to Back Market and was very uneasy about my package delivery being delayed a few days. But throughout my waiting, I got positively encouraging and helpful responses from the Back Market support team that helped reassure me that it would arrive in one piece. Now my phone has arrived and I couldn't be happier! Nothing to complain about.
Reviewed in the United States on October 1, 2024
Galaxy S20+ 5G 128GB - Black - UnlockedCandie L.
Purchased on September 15, 2024
This is my 3rd order from Backmarket and it's great as usual! Th phone is immaculate, flawless and smooth. I couldn't have asked for a better transaction and phone. It has everything I wanted and more.
Reviewed in the United States on September 29, 2024
Galaxy S20+ 5G 128GB - Blue - UnlockedPatricia H.
Purchased on September 6, 2024
Backmarket has literally became a part of our family. Three generations have jumped on board and we are proud to share the word with others. Many phones purchased and zero complaints. Definitely five star plus service. Thank you team Backmarket!
Reviewed in the United States on September 22, 2024
Galaxy S20 5G 128GB - Blue - UnlockedSearches so popular you can't sit with them