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Verified customer reviews for Refurbished iPhone 11 Pro 128 GB

3.8/5

368 verified reviews in the last 6 months.

4-5 stars

58%

3-4 stars

17%

2-3 stars

16%

1-2 stars

Emory S.

4.8/5

Reviewed in the United States on June 3, 2023

I wasn’t very suspicious on buying from back market after reading all the reviews so i ended up buying a iphone 11 pro in excellent condition when it arrived (2 days) it had no visible scartches or dents and works perfectly fine the only bad thing is i didn’t do one thing and a little chip off glass came off the screen and the battery capacity came at 85% as well i will definitely buy more amazing refurbished products from backmarket

iPhone 11 Pro - Unlocked

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Purchased on May 31, 2023

Dennis jason R.

5/5

Reviewed in the United States on September 25, 2023

I have made several purchases with Back Market and have never been disappointed. I usually spend the extra and get a phone in excellent shape. I recently purchased an iphone 11 Pro, and went with the "good" quality not knowing what to expect. After reading several reviews from the seller, I must admit I was a little worried about the quality and parts used to refurbish the iphone, as well as the care taken to ship the item. I received the phone 2 days after ordering, so the shipping was fast and on time. The phone came packaged very well. Upon opening the box, I was very pleasantly surprised to see that the phone was in excellent condition, I could not find a scratch on any of the surfaces of the phone, it basically looked brand new. My next concern was the battery, and again, found that the battery life was at 100% so I basically got a phone in excellent condition, with a new battery, for a great price! I have used the phone over the weekend with no issues. Another great experience!

iPhone 11 Pro - Locked AT&T

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Purchased on September 19, 2023

Robert P.

5/5

Reviewed in the United States on July 31, 2023

I would have never purchased a refurbished phone or computer if my nephew didn’t tell me about back market. So far I am very happy with my purchase. I bought an iPhone 11 Pro in excellent condition because I didn’t want any scratches and there weren’t. The phone came with a 93% battery which made me happy. I don’t know any other way of checking on the phone but it all seems to work for me. I refuse to spend $1000 on a new phone so I thought I would give this site a try. I like having a year warranty, but couldn’t see spending $100. For a two-year extended warranty. I bought a very good case with a 50 foot drop rating and will roll the dice. I have never broken a phone in 35+ years. I plan on keeping this phone a few years and trading it in for a newer one.

iPhone 11 Pro - Unlocked

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Purchased on July 4, 2023

Todd G.

5/5

Reviewed in the United States on July 17, 2023

At first I was worried about buying a refurbished phone on line. I finally said “ well I guess I’ll take a chance and see if it’s worth it “. I got the iPhone 11 Pro for my wife and we were amazed at the quality and accuracy of BackMarket’s performance. We are very happy with the outcome and it’s a guarantee we will do business with them again!!!!!! Thanks BackMarket , Todd

iPhone 11 Pro - Unlocked

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Purchased on July 3, 2023

Andrew B.

4.4/5

Reviewed in the United States on September 4, 2023

So far, this is a great phone. After bad experiences with Gazelle and with Amazon Refurbished, I tried Black Market, which was slightly (5%) more expensive. But I got a working phone in great condition, as described. It arrived fairly quickly — would've been 4 days faster if FedEx weren't such a mess.Battery at 86%, no complaints about non-Apple parts, and charging and GPS all working well. The very slightest of scratches on the screen, which disappeared completely when I applied a screen protector.