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Verified customer reviews for Refurbished iPhone 13 Pro 64 GB

4/5

263 verified reviews in the last 6 months.

4-5 stars
66%
3-4 stars
16%
2-3 stars
10%
1-2 stars
8%
A

Andrew H.

4.5/5

Reviewed in the United States on September 13, 2023

I believe I bought my previous phone, an Iphone 11, from Back Market, and they placed a screen protector on it to hide deep scratches. I am pleasantly surprised to see this IPhone 13 Pro was in fantastic condition. It’s beautiful! I would have hoped that a refurbished phone would be fixed up to be like new, but it seems they couldn’t be bother to give it a new battery. However, it’s still much better than my old phone, so I’m counting my blessings. They accepted that old iPhone 11 as a trade in, for $230, so that’s a huge plus.
iPhone 13 Pro - Unlocked

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Purchased on August 22, 2023

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Rachel S.

4.5/5

Reviewed in the United States on September 14, 2023

The first 13 Pro that I ordered was delivered extremely quickly and looked great, but it would constantly restart itself (as frequently as every few minutes despite being fully charged) and had to be returned. The return process was straightforward, and the refurbishing company sent out a replacement phone the same day that the initial one was received at their facility. The second 13 Pro that I received also looked to be in excellent condition (no cracks, scrapes, etc). The only issue with the phone is that it lists that the battery cannot be identified as a genuine Apple part, which appears to be a not-uncommon issue with refurbished devices. So far the phone is working well and holding a charge for a long time as expected, although it would be nice if it was a genuine Apple battery given that I paid more for an "excellent" rated phone, and also so that the phone would be able to report out battery health. Despite the bumps in the road, I am so far happy with the device, and just hoping that the non-Apple battery won't cause issues down the line.
iPhone 13 Pro - Unlocked

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Purchased on August 28, 2023

A

Alanna B.

5/5

Reviewed in the United States on April 16, 2023

The bottom line: this is a great phone and I’ve had zero problems with it in the month I’ve had it. I’ve always been warned away from buying things refurbished, but appreciated what I found when I researched the Back Market platform. I appreciated that their mission is to reduce e-waste. I appreciate that their refurbishing process is high quality. I appreciate the general transparency surrounding the company. I also appreciate the options. Since Back Market is a marketplace, you really need to look into the individual businesses selling the products. As I evaluated which phone I wanted to buy from, I checked the individual reviews for the business pages on this site. You have to kind of seek it out, but it’s there if you’re intentional about it. I chose to buy from a company with overall great reviews and am happy with the product I received. I was also really glad to have received a strong buy-back offer for my old phone - about $100 more than other reliable buy-back programs. That buy-back price for my old phone played a significant role in my choice to purchase a phone from Back Market. Always do your own research, but I’ve had a strong positive experience with this first purc ...
iPhone 13 Pro Max - Unlocked

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Purchased on March 7, 2023

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Sharlene H.

5/5

Reviewed in the United States on September 6, 2023

I am extremely happy with my "new" phone. The condition of the phone was better than "very good" and is my third purchase from BackMarket! I appreciate the fact that these phones do not wind up in the landfills. I do need to learn more about the camera functions on this phone that I didn't have on my old phone (iPhone XS). (No literature was included with the phone). The only issue I had was transferring information and data onto the new phone and is not at all your responsibility. However, all went well but it recognizes my new phone as the XS and not the 13 Pro. Any help would be appreciated in rectifying this issue. I tell everyone that if they want a good deal on a refurbished phone, BackMarket is the place to go! Thank you!
iPhone 13 Pro - Unlocked

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Purchased on August 19, 2023

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Charlie H.

5/5

Reviewed in the United States on August 1, 2023

Best Refurbished Market Place Ever!!! I got my product in 5 days with Standard Shipping! It came in excellent condition absolutely no problems at all! It’s like i got a brand new phone for a very good price!
iPhone 13 Pro - Unlocked

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Purchased on July 28, 2023

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