Verified customer reviews for Refurbished iPhone 13 Pro Graphite
236 verified reviews in the last 6 months.
Reviewed in the United States on March 12, 2023
Ordered and got my iPhone 13 in about 5 days! The quality was excellent which was good since it was an excellent condition. The time allotted game me plenty of time to set up my new phone and then package my old phone and send it back! Super impressed with their refurbishing abilities! They accepted it even though my old phone was cracked. Super easy returns and their communication was top notch. Really really happy with my order :)
I could not tell that the phones I bought (one for me and one for my wife) were refurbished. Neither one had any marks or flaws at all, if didn’t know better you would have thought they were brand new. For the money I saved by buying refurbished from Back Market, to me it’s a no brainer. If I’m ever in the market for electronics I’m looking at Back Market first.Thanks
The bottom line: this is a great phone and I’ve had zero problems with it in the month I’ve had it.
I’ve always been warned away from buying things refurbished, but appreciated what I found when I researched the Back Market platform. I appreciated that their mission is to reduce e-waste. I appreciate that their refurbishing process is high quality. I appreciate the general transparency surrounding the company. I also appreciate the options. Since Back Market is a marketplace, you really need to look into the individual businesses selling the products. As I evaluated which phone I wanted to buy from, I checked the individual reviews for the business pages on this site. You have to kind of seek it out, but it’s there if you’re intentional about it. I chose to buy from a company with overall great reviews and am happy with the product I received. I was also really glad to have received a strong buy-back offer for my old phone - about $100 more than other reliable buy-back programs. That buy-back price for my old phone played a significant role in my choice to purchase a phone from Back Market.
Always do your own research, but I’ve had a strong positive experience with this first purc ...
The phone is in pretty much pristine condition. You could never tell it was refurbished or used or worked on in the past. It looks brand new. This was my first time using Back Market and now I know it won’t be the last. I’ve already got two separate people to purchase from here. Highly recommended!!!!
Reviewed in the United States on February 18, 2023
I'm delighted to own my own phone, rather than go through one of the Networks. I appreciate the flexibility.
My iPhone 13 Pro arrived on time, well packaged, and in perfect condition. I've been using it for over a week, and I am absolutely delighted. I've told my friends about Back market. They had no idea that a retailer such as Yourselves existed.