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Verified customer reviews for Refurbished iPhone XS Max 32 GB

3.9/5

321 verified reviews in the last 6 months.

4-5 stars
62%
3-4 stars
18%
2-3 stars
13%
1-2 stars
7%
M

Melodie L.

4.9/5

Reviewed in the United States on June 7, 2023

The iPhone XS 256GB is exactly what we were looking for for our business. We are very happy with the condition and service. However, as a business, we need to purchase a number of the same type of phones and we are having a little issue with our credit card purchase. While I appreciate the effort to secure our information, it has made the purchase a little difficult in our busy day.
iPhone XS - Unlocked

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Purchased on May 18, 2023


A

Andrew L.

4.6/5

Reviewed in the United States on April 16, 2023

I’ve been very happy with my iPhone XS since it arrived. Condition was great and I had no problems transferring stuff from my old iPhone 8plus. It did take a while to download updates and such but in the grand scheme of things it wasn’t really a big deal. I’d definitely buy another one from this BackMarket seller.
iPhone XS - Unlocked

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Purchased on March 26, 2023


R

Ronald W.

4.5/5

Reviewed in the United States on August 17, 2023

iPhone XS is very good except that the battery life is at 75%. I was disappointed since you have sent me massages and included info in the order about what to expect with a new battery install. I'm wondering at what % do you install new batteries if you do at all. Anyway I'm very satisfied with the phone so far. Ron Wade
iPhone XS - Locked T-Mobile

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Purchased on August 14, 2023


C

Christopher J.

4.4/5

Reviewed in the United States on March 29, 2023

The iPhone XS is without scratches or blemishes.. excellent physical condition, but the battery health is significantly degraded. 76% capacity is such a disappointment when nothing less than 87% was guaranteed of all iPhone batteries. Though I am still confident that BackMarket will take appropriate measures to make it right, I really hate the idea of sending it back, especially after configuration with all my info.
iPhone XS - Unlocked

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Purchased on March 26, 2023


D

David S.

4.4/5

Reviewed in the United States on August 24, 2023

The phone I bought was a Iphone XS. It's fine but it seems an alternative battery (non-apple) was used (nothing against that, stick it to the man) and the phone seems to have issues with heating and perhaps battery life. Since that was one of the reasons I was rushed to get a new phone after my cracked screen Iphone SE started having overheating problems it is a bit disappointing. I hope it's just an battery install issue and others buying from the seller aren't having similar issues. My iphone cover comes tomorrow so I'll try it with that and see if that makes it feel better.
iPhone XS - Unlocked

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Purchased on August 21, 2023