I purchased a refurbished iPhone 13 128GB, in “very good “ condition. I received the phone in a week. There was a charging cord and the new phone in the package. The phone looked new. It was in excellent condition in appearance. I had no trouble working the new phone, but some frustration with the old one while transferring my information. The battery life was at 87%, but has not given me any trouble in my use or when charging. It last the whole day with normal use. I have been using the new phone for about a month now and so far I am pleased with my purchase. I will try to update my review, if allowed, in a couple months. Very glad I tried back market.

Was extremely hesitant bc of all the mixed reviews i saw, but decided to take the chance and order an “excellent”condition iphone. when it arrived, it was in bubble wrap and was absolutely FLAWLESS condition. everything internally and externally works amazing as if brand new, AND the battery health was at 99%. heavily recommend!

Great Company! I am very happy with the quality of the iPhone I purchased. Price was fair, shipping was fast and the condition was perfect. Would buy from Back Market again.

Had phone maybe two three weeks and you can cook an egg on the phone if you are on FaceTime and the battery has already gone under 100% maximum capacity so that’s kinda disappointing after spending 500 with warranty included

Back Market is great, but this seller “Device Refresh” messed up. I bought an iPhone 13 locked to Verizon, but it won’t work on Verizon. I spent many hours transferring all my data, trying to activate the new phone with my SIM card & my Verizon app, waiting on hold for Verizon, finally took it into a Verizon store. Apparently it’s locked to another company. So now I’m waiting on my return label, still using my old broken phone, and have to buy another phone. Back Market’s 30 day exchange is great, but this has been a huge waste of time. Wish I knew how to give the seeker “Device Refurbish” ONE star

I would like to replace this iPhone 13 with an unlocked version of an iPhone 13. Same specifications and color. I have not done anything with this current phone except fully charge it. I could only add 3 photos because your site would not allow me to add any more saying they were too large. Each photo is less than 10mb as requested. Also when I tried to submit the return your site kept telling me to check my internet connection. Your return web page are therefore rendered useless. I have purchased on back market before and am happy with the products received but contacting you when there is a problem is a very frustraing experience.