The item depicted in your advertisement and in this request for review is the Bose Hearphone Hearing Aids, and that is what I intended to purchase. The item delivered to me is not Bose Hearphones Hearing Aid but Bose Quiet Comfort Bluetooth Headphones (no external microphones to pickup ambient sound to function as an aid to hearing for the wearer). My interaction with your customer service so far has not provided resolution, only suggesting I return the item and trust I will receive a refund. I believe the misrepresentation was intentional to mislead the purchaser to purchase the lesser product for a higher price, and therefore have no confidence your organization or your supplier will refund my money after I return the inferior merchandise. If you will first refund my money, I will then return the merchandise. Otherwise, from me you will only get negative reviews and my social media recommendations to avoid doing any business with you.