Reviewed in the United States on September 14, 2023
The first 13 Pro that I ordered was delivered extremely quickly and looked great, but it would constantly restart itself (as frequently as every few minutes despite being fully charged) and had to be returned. The return process was straightforward, and the refurbishing company sent out a replacement phone the same day that the initial one was received at their facility. The second 13 Pro that I received also looked to be in excellent condition (no cracks, scrapes, etc). The only issue with the phone is that it lists that the battery cannot be identified as a genuine Apple part, which appears to be a not-uncommon issue with refurbished devices. So far the phone is working well and holding a charge for a long time as expected, although it would be nice if it was a genuine Apple battery given that I paid more for an "excellent" rated phone, and also so that the phone would be able to report out battery health. Despite the bumps in the road, I am so far happy with the device, and just hoping that the non-Apple battery won't cause issues down the line.
iPhone 13 Pro 128GB - Graphite - Unlocked
Purchased on August 28, 2023