Paid for an excellent condition refurb iPhone X. The Bluetooth did not work, the speakerphone sounded awful on the recipients end to the point that the speakerphone was unusable. The screen was of poor quality, it didn’t scroll smoothly, there were ghost images, when I wore sunglasses driving it was nearly impossible to read. The battery was at 73% health instead of the 85% promised. The battery would also get quite noticeably hot. I would 100% have returned it given some time to discover these issues, but unfortunately dropped it before the new case arrived within 3 days. The back cracked during that initial drop- all of the previous listed issues were observed before the drop. It was useable, so unfortunately I considered it mine at that point. Fast forward, with a solid case 1 month later my dog nudged it off the nightstand no more than 2 feet off the ground. Landed on the backside, front screen looked fine… but upon turning on the display had a dark blue filter affect and horizontal and vertical lines which soon turned dark purple with an ink splot that spread until it completely enveloped the screen within a couple of hrs. Complete darkness. Still receives texts and calls I c...