I ordered 2 identical phones from BM (Galaxy A71)... I received order in about 4 days, and that seems decent to me considering it was free shipping and less than a week before Christmas. The price was fair, and was one of the cheapest options for this device at the time. This was a mostly good experience, and the only complaint I have is that one of the phones showed up in fair condition and the other was closer to excellent. I chose good on the condition option for both phones however. And since I ordered these for my cousins , and the are using cases with them and are NOT phone fanatics, it's not an issue. however if I had ordered say a OnePlus open or a Samsung fold 5, and selected good, and received it with multiple light scratches on the back and some wear around the charge port, I would have been a bit disappointed. In the end, with both screens in new condition and very little wear on one and virtually no wear on the other, I think I could confidently order again from Black Market.

I ordered 2 identical phones from BM (Galaxy A71)... I received order in about 4 days, and that seems decent to me considering it was free shipping and less than a week before Christmas. The price was fair, and was one of the cheapest options for this device at the time. This was a mostly good experience, and the only complaint I have is that one of the phones showed up in fair condition and the other was closer to excellent. I chose good on the condition option for both phones however. And since I ordered these for my cousins , and the are using cases with them and are NOT phone fanatics, it's not an issue. however if I had ordered say a OnePlus open or a Samsung fold 5, and selected good, and received it with multiple light scratches on the back and some wear around the charge port, I would have been a bit disappointed. In the end, with both screens in new condition and very little wear on one and virtually no wear on the other, I think I could confidently order again from Black Market.

Great phone for a reasonable price and the shipping is very fast! I bought this as a gift for my sister in the Philippines and she was excited to have it. Would recommend this to all my friend and family as well!

I just got my phone today. Samsung A715g to replace exact model that broke from Samsung. This one so far, is AWESOME! Way better than Samsung refurbished. I had it set up almost immediately.

phone is good. it doesn't give me issue like my other one was. condition is nice no scratches on the face. slight little scuffing on the side but nothing major. loads fairly fast. I am happy with this product!

This is my second purchase from Back Market. My first purchase, a Samsung Galaxy watch 3 classic. This was received in near perfect condition with a new watch band. It has been working flawlessly and has excellent battery life. My next purchase was the Samsung Galaxy A71 5g phone. I ordered the “good condition” phone and must admit that the one I received was in near perfect condition with no visible scratches. It really is in like new condition. Based on my experience with these two purchases, I will be buying more items from them and highly recommend them to others.