1,060 verified reviews in the last 24 months.
Ty B.
Purchased on May 30, 2025
Verified purchasePhone looked in great shape for however they advertised it. Looked almost brand new. Will try and update in few months. But for now, feel good about purchasing from they instead of Walmarts website with refurbished phone that I returned instantly.
Reviewed in the United States on June 15, 2025
Galaxy S20+ 5G 512GB - Black - UnlockedRodney R.
Purchased on November 9, 2023
Verified purchaseExtremely satisfied with my Samsung Galaxy S20 ultra. I had no ideal a refurbished phone could look so good. As of now everything appears to be in good working order. Plus a save a few bucks and no installment on my phone bill. Thanks again.
Reviewed in the United States on November 19, 2023
Galaxy S20 Ultra 512GB - Black - UnlockedJuliette S.
Purchased on January 15, 2025
Verified purchaseOnce again, Back Market has delivered a "like new" refurbished phone. The phone works flawless for now, and the delivery process was seamless. I'm so grateful for this company. Hopefully, they will never cease to exist.
Reviewed in the United States on January 29, 2025
Galaxy S20 Ultra 5G 128GB - Black - UnlockedGregory B.
Purchased on January 20, 2025
Verified purchaseVery pleased with the quality of the refurbished Samsung Galaxy S20. The only confusing part was comparing the quality of refurbished phones from different suppliers.
Reviewed in the United States on February 3, 2025
Galaxy S20 128GB - Gray - UnlockedJ T.
Purchased on October 7, 2024
Verified purchaseBeen very happy with this first purchase on back market. Arrived about 3 days earlier than the estimated delivery which was a nice surprise. Been using this refurbished phone (excellent condition) that released back in 2020 for about 2 weeks now and wow it's been in working fantastically. The battery works like it's new. All the buttons work as does the fingerprint scanner, no issues with the cameras. I have yet to find any issues and the 120hz motion smoothness is worth the sacrifice in resolution to keep it more in line with most current flagship phones. My only complaint is that there are minor superficial scratches on the screen from obvious prior use but are only noticeable when screen is off and actively looked for.
Reviewed in the United States on October 18, 2024
Galaxy S20 Ultra 5G 128GB - Gray - UnlockedAn V.
Purchased on January 24, 2025
Verified purchaseI picked an unlocked Samsung S20 in Excellent condition and they delivered! Not a single scratch, works perfectly, battery performance like brand new. This is my 4th time ordering through BackMarket and so far everything exceeds my expectation. The monthly payment option is definitely a plus, if you don't feel like paying it all at once.
Reviewed in the United States on January 30, 2025
Galaxy S20 5G 128GB - Pink - UnlockedLisa C.
Purchased on February 14, 2024
Verified purchaseI love the phone is like new. I like screen size and I was able to move all other phone information to new phone by Smart Switch only took about 2 hours. I have a lot on my old phone some I deleted off new phone. The picture quality is awesome it like watching 4K viewing. I love watching movies, YouTube videos and tik-Tok videos. If you purchased this refurbished phone, you will not be disappointed. The store BAck Market alway guaranteed there product and it has not failed me yet.
Reviewed in the United States on February 28, 2024
Galaxy S20 FE 128GB - Dark Blue - UnlockedRobert P.
Purchased on November 3, 2023
Verified purchaseI feel like i found a lifehack to finding quality electronics at a fair market price. The peace of mind knowing the device was refurbished by qualified provider and met BM quality standards provides peace of mind in purchasing any device. The device shipped and was surprised it was not brand new. Absolutely a great offer using Back Market. Thank you!
Reviewed in the United States on December 4, 2023
Galaxy S20 Ultra 5G 128GB - Black - UnlockedJudith R.
Purchased on January 31, 2024
Verified purchaseI have bought several phones through BackMarket. Great customer service. The phones arrive as scheduled. I love my new phone. The only thing I am not so happy about is the battery. I realize it is not a new battery, but it seems to run down quicker than usual, if I compare it to my other refurbished phones. I am not on the phone that much. I don't text a lot...I don't talk a lot. By evening I have to plug it in.
Reviewed in the United States on February 12, 2024
Galaxy S20+ 5G 128GB - Black - UnlockedAddison P.
Purchased on June 17, 2025
Verified purchaseIt was all i hoped it would be. Looked like new. Every function worked as it should.Be sure and put a protective case on it as soon as you receive it. Learned the hard that you don't put phone in your back pocket and set down. Broke the back glass day one...It's still an awesom phone. I will probably buy my next phone from Back Market.
Reviewed in the United States on June 29, 2025
Galaxy S20 Ultra 5G 128GB - Gray - Unlocked