Customer reviews for Galaxy S20 series

4.2/5

1,012 verified reviews in the last 6 months.

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  • R

    Rodney R.

    4.8/5

    Reviewed in the United States on November 19, 2023

    Extremely satisfied with my Samsung Galaxy S20 ultra. I had no ideal a refurbished phone could look so good. As of now everything appears to be in good working order. Plus a save a few bucks and no installment on my phone bill. Thanks again.
    Galaxy S20 Ultra - Unlocked

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    Purchased on November 8, 2023

  • C

    Cassie L.

    4.8/5

    Reviewed in the United States on July 1, 2023

    I'm so pleased with my new (to me) Galaxy S20 5G phone. I went with the excellent quality and was not disappointed. It looks brand new, minus a little scuffing at the top where the screen and side meet. It is purely cosmetic and my case covers it. The phone itself functions excellently. A huge upgrade from my 2017 Galaxy J. I was leary about buying refurbished, but the customer reviews and my own experience laid my fears to rest. Thanks Backmarket!
    Galaxy S20 5G - Locked AT&T

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    Purchased on June 12, 2023

  • T

    Tajay S.

    4.9/5

    Reviewed in the United States on July 14, 2023

    I ordered the Samsung Galaxy s20 plus in "excellent" condition the delivery was fast in 3 days and it actually came in an excellent condition the phone was spotless looked brand new I knew I was taking a risk buying refurbished phone but after seeing the reviews and the ratings I chance it but I am happy overall I will definitely advise anyone and recommend people to Back market and especially this seller.
    Galaxy S20+ 5G - Unlocked

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    Purchased on July 11, 2023

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    Lori D.

    4.9/5

    Reviewed in the United States on July 26, 2023

    It was a great experience dealing with Back Market. The phone I chose (Samsung Galaxy S20) is in perfect condition for being a refurbish. No problems at all. Not even any small cosmetic blemishes. Switching my old phone to this was seamless. I highly recommend Back Market.
    Galaxy S20 5G - Unlocked

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    Purchased on July 7, 2023

  • A

    Austin A.

    4.3/5

    Reviewed in the United States on September 14, 2023

    good shipping time. thought the app was a scam but nope, I've had my Samsung for about 2 months now with zero issues. 4 stars because the battery life is somewhat short but it could be how this model is and not a refurbish problem.
    Galaxy S20 FE 5G - Unlocked

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    Purchased on August 17, 2023

  • D

    Don G.

    5/5

    Reviewed in the United States on October 3, 2023

    This was the first time I researched tech on this site. It was easy to find the phone devices and compare prices. The transaction was quick, and I even bought Samsung Galaxy Buds Pro because the first experience was so easy. I wouldn't buy tech any other way than refurbished through this site. Why pay retail.
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on September 20, 2023

  • R

    Ryan L.

    4.8/5

    Reviewed in the United States on October 15, 2023

    OK so my last phone was a Samsung Galaxy 8s+ so jumping to a 20 Ultra was definitely noticeable. For one the battery lasts almost 3 days & I'm on it quite a bit. I personally won't pay the $ they want for new phones because I don't need all the stuff they offer so I wait & get a like new refurbished phone from Back Market every few yrs. I've only had one phone from Back Market that didn't work out & no questions asked, they replaced it & everything has been good ever since so I'm a customer forever. This 20 Ultra did come from refurbisher Cell Fee I believe so a shout out to them because besides a few very minor scratches in "fair" condition this phone is like brand new. Only thing i didnt understand is why it didnt come with a wall charger box? Came with a new cord but no box? Not sure if it wasnt supposed to but no biggie. It fits my budget & I'm not worried about showing off a phone that is more expensive than some cars I've driven. With that said, great experience so far! Thank you!
    Galaxy S20 Ultra - Locked Verizon

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    Purchased on September 29, 2023

  • D

    David G.

    5/5

    Reviewed in the United States on July 24, 2023

    First purchase very nervous to buy refurbished. Well almost 2 years later and the only reason I had to replace is from water damage. I recommend BM to everyone now! Got my replacement and love it too. And the protection plan is totally worth the investment
    Galaxy S20 FE 5G - Unlocked

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    Purchased on September 24, 2021

  • R

    Rone cesar Q.

    4.3/5

    Reviewed in the United States on August 24, 2023

    Es el segundo artículo que compro de BackMarket, y todo salio bien estoy satisfecho con mi compra por que es exactamente por lo que pagué, seguiré comprando productos reacondicionados, para ayudar al medioambiente, gracias
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on July 21, 2023

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    Michael B.

    5/5

    Reviewed in the United States on June 15, 2023

    I was honestly a little hesitant about buying refurbished, but so far, my experience with Back Market has been nothing but positive. Great phone, great price, fast shipping. My S20 Ultra was listed in 'Good' condition, but aside from a small dink on the camera bezel, you would never have known it was used. I will be a repeat customer for sure.
    Galaxy S20 Ultra 5G - Unlocked

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    Purchased on May 22, 2023