Customer reviews

4.2/5

254 verified reviews in the last 6 months.

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  • J

    Johnny F.

    Purchased on December 29, 2023

    4.3/5
    This iPhone 11 pro is a really good phone. Its refurbished pretty well, and as described. Minor blemishes on the screen & undetected when a screen protector is placed on the phone. 100% battery replacement. Its quick, battery lasts, and its a fantastic phone. 100% reccommend backmarket
    iPhone 11 Pro 256GB - Gold - Unlocked

    Reviewed in the United States on January 14, 2024

  • M

    Mathew W.

    Purchased on November 14, 2023

    4.9/5
    The phone is nice, but I immediately got an unknown part notification in settings that won’t go away. It is because the screen was replaced. I searched for more info and found out this is common, although I haven’t encountered it with multiple purchases of refurbished iPhones. A minor annoyance because (to my knowledge) you cannot clear this notification.
    iPhone 11 Pro 256GB - Midnight Green - Unlocked

    Reviewed in the United States on November 27, 2023

  • A

    Ammina W.

    Purchased on November 8, 2023

    4.5/5
    Delivery was quick and easy. The phone looks great besides a few scratches and screen being a bit wonky. iPhone alerted that its not an actual part. However, for a refurbished phone it is pretty good!
    iPhone 11 Pro 256GB - Space Gray - Unlocked

    Reviewed in the United States on November 19, 2023

  • C

    Carlos M.

    Purchased on December 8, 2023

    5/5
    It arrived on time. It was in awesome condition. Everything works great and information was provided on how to transfer the information from phone to new phone and it worked seemingly. I am very pleased with the entire experience and I will definitely buy reconditioned over new. Satisfied Customer!!!
    iPhone 11 Pro 512GB - Gold - Unlocked

    Reviewed in the United States on December 24, 2023

  • E

    Emily P.

    Purchased on December 28, 2023

    4.8/5
    I got my phone nearly 2 weeks ago and I waited to review it for a bit so I knew it would last. I have no complaints at all. I received it in perfect condition, super clear and easy instructions to switch everything over from my previous Android phone. This iPhone 11 Pro is legit, and for a reasonable price too. No scratches, dents, etc. Good storage, easy setup, amazing camera, super fast system, decent battery, and amazing audio system (people can hear me much clearer on call now). I am extremely satisfied with my new phone and I look forward to buying from Back Market in the future for all my tech needs. Thanks, BackMarket!😊
    iPhone 11 Pro 256GB - Gold - Unlocked

    Reviewed in the United States on January 15, 2024

  • K

    Katelyn O.

    Purchased on December 29, 2023

    5/5
    This is my second time ordering from the back market. I bought from the same seller both times, and I have to say, I am highly impressed with this order. The last time I ordered from this seller, I ordered a fair condition 256gb silver unlocked iPhone 11 Pro. The battery health came at about 79% and the speakers did not produce sound good. However I was in urgent need of a phone so I kept it anyways. However this time when ordering, I got the good condition 256gb gold unlocked iPhone 11 Pro and I have absolutely no complaints. The battery health is at %100, i haven’t got any notifications about the phone containing non apple parts, the speakers work well, and everything is in top shape and the phone overall came with all the specifications described. I was worried I was gonna get another faulty buy but I am more than pleased with this buy. Go put this phone in your cart people!!!!
    iPhone 11 Pro 256GB - Gold - Unlocked

    Reviewed in the United States on January 5, 2024

  • S

    Samuel P.

    Purchased on April 15, 2024

    5/5
    Purchased a refurbed iPhone April 2024 (3 wks ago) and I am very happy with my purchase and the quality of the phone’s outer appearance and battery life. I will be buying again in the future! -SP (iPhone 11 Pro)
    iPhone 11 Pro 512GB - Midnight Green - Unlocked

    Reviewed in the United States on May 17, 2024

  • K

    Kandise W.

    Purchased on January 19, 2024

    4.5/5
    Very pleased with my purchase from here! I was skeptical at first, I must say. However, I watched a lot of TikTok /YouTube reviews and read reviews online as well. I upgraded from a cracked iPhone XR that I’ve had since high school so I decided to upgrade it this year but not for too much $. Found an iPhone 11 Pro on here and waited a few weeks before purchasing (to further think and read/watch reviews) I purchased this phone in very good condition 64 gb in olive. When I received the phone I was so happy!!! This is great all my things transferred over from the old phone seamlessly and my service provider let me change my phone number over to this phone as well for only $10 (I needed a new SIM card to go into the phone so the fee was for sim) the phone has no scratches, battery health when I cut it on was at 86% in the general info and it works perfectly! Very happy with my purchase I will buy from here in the future!
    iPhone 11 Pro 64GB - Midnight Green - Unlocked

    Reviewed in the United States on February 4, 2024

  • R

    Robert G.

    Purchased on December 8, 2023

    5/5
    Went from an SE to the 11 Pro, and the improvements (that I use regularly) and the slightly larger size make a positikve world of difference. I like the SE, which was my first iPhone ever, but I love the iPhone 11 Pro.
    iPhone 11 Pro 256GB - Midnight Green - Unlocked

    Reviewed in the United States on December 31, 2023

  • R

    Richard R.

    Purchased on November 27, 2023

    5/5
    I could not be happier with my purchase. I chose “good” condition, but the phone I received is better than good. The case is in excellent condition and with the exception of one or two extremely light scratches on the one side of the screen (virtually invisible), this phone is beyond my expectation. The camera takes great photos and is definitely superior to the camera on my iphone 6S!! Not only that, I was very pleasantly surprised to discover that the battery health on this phone was at 100%. I had tried twice to purchase an iphone 11 Pro (different color and only 256gb) from a local big box retailer that specializes in electronics, and in both instances, although the phones themselves were in great condition for being preowned, the battery health was below 80% and would have had to be replaced. Worse, the cost for those phones was $150 more than what I paid for the iphone from Back Market, plus I would have had to spend another $90 for a battery replacement. I returned the "big box" phones, and after a recommendation from a friend and doing some research, I decided to go online and take a chance with Back Market. I'm so glad I did. I would absolutely trust and buy from Back Ma...
    iPhone 11 Pro 512GB - Midnight Green - Unlocked

    Reviewed in the United States on December 4, 2023