Customer reviews for iPhone 11 Pro Space Gray

3.8/5

370 verified reviews in the last 6 months.

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  • E

    Emory S.

    4.8/5

    Reviewed in the United States on June 3, 2023

    I wasn’t very suspicious on buying from back market after reading all the reviews so i ended up buying a iphone 11 pro in excellent condition when it arrived (2 days) it had no visible scartches or dents and works perfectly fine the only bad thing is i didn’t do one thing and a little chip off glass came off the screen and the battery capacity came at 85% as well i will definitely buy more amazing refurbished products from backmarket
    iPhone 11 Pro - Unlocked

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    Purchased on May 31, 2023

  • R

    Robert P.

    5/5

    Reviewed in the United States on July 31, 2023

    I would have never purchased a refurbished phone or computer if my nephew didn’t tell me about back market. So far I am very happy with my purchase. I bought an iPhone 11 Pro in excellent condition because I didn’t want any scratches and there weren’t. The phone came with a 93% battery which made me happy. I don’t know any other way of checking on the phone but it all seems to work for me. I refuse to spend $1000 on a new phone so I thought I would give this site a try. I like having a year warranty, but couldn’t see spending $100. For a two-year extended warranty. I bought a very good case with a 50 foot drop rating and will roll the dice. I have never broken a phone in 35+ years. I plan on keeping this phone a few years and trading it in for a newer one.
    iPhone 11 Pro - Unlocked

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    Purchased on July 4, 2023

  • T

    Todd G.

    5/5

    Reviewed in the United States on July 17, 2023

    At first I was worried about buying a refurbished phone on line. I finally said “ well I guess I’ll take a chance and see if it’s worth it “. I got the iPhone 11 Pro for my wife and we were amazed at the quality and accuracy of BackMarket’s performance. We are very happy with the outcome and it’s a guarantee we will do business with them again!!!!!! Thanks BackMarket , Todd
    iPhone 11 Pro - Unlocked

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    Purchased on July 3, 2023

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    Andrew B.

    4.4/5

    Reviewed in the United States on September 4, 2023

    So far, this is a great phone. After bad experiences with Gazelle and with Amazon Refurbished, I tried Black Market, which was slightly (5%) more expensive. But I got a working phone in great condition, as described. It arrived fairly quickly — would've been 4 days faster if FedEx weren't such a mess.Battery at 86%, no complaints about non-Apple parts, and charging and GPS all working well. The very slightest of scratches on the screen, which disappeared completely when I applied a screen protector.
    iPhone 11 Pro - Unlocked

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    Purchased on August 22, 2023

  • S

    Susan D.

    4.1/5

    Reviewed in the United States on August 18, 2023

    I received the phone on Aug 1st, went to my phone carrier on Aug 2nd and had everything transfered from my phone. It appeared to be working well and I'm noticing subtle things like when I listen on rumble to podcasts and it stops suddendly and goes black. Then I have to go back and restart it. This has happened several times. My husband has an IPhone 14 and doesn't have the same problem. I don't think I should be having this problem with a newly refurbished phone only a few weeks old. I would have been content with 128GB but you didn't offer it in the IPhone 11. What can be done at this point? Can I get a new reburbished phone or even change phone choices at this point? I look forward to hearing from you soon. Susan
    iPhone 11 Pro - Unlocked

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    Purchased on July 28, 2023

  • I

    Ijeoma O.

    4.9/5

    Reviewed in the United States on April 17, 2023

    I had been browsing the website for a month deciding whether to get a refurbished iPhone. But this has exceeded all expectations. For selecting the 'fair' condition, I was somewhat expecting some scratches, medium battery performance and other issues. I received the phone in borderline pristine condition (the only minor issue I residual dirt that can be cleaned by the mic). Battery health was at 91%, which I wasn't expecting since I had seen some reviews that had selected better phone conditions with less than 85% - but I think it largely depends on how well the previous owner took care of the device. Overall, I'm very happy with my purchase, and it's definitely a bonus enjoying a sustainable way to consume technological devices. Only issue was the shipping, where I received the phone first before the cover/screen protector, but I think they were coming from two different sources. Would be a good disclaimer to add for shipment of products and accurate estimated arrival at checkout.
    iPhone 11 Pro - Unlocked

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    Purchased on April 11, 2023

  • D

    D. L.

    5/5

    Reviewed in the United States on May 6, 2023

    The phone was shipped very quickly. I was surprised by the quality of this phone due to it being refurbished. It looked almost brand new. The seller definitely has a great eye for quality and rating truth. I will definitely return to this seller again.
    iPhone 11 Pro - Unlocked

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    Purchased on April 28, 2023

  • L

    Lacey S.

    5/5

    Reviewed in the United States on September 14, 2023

    Backmarket makes everything easy to navigate. I knew it was time to upgrade, but I also didn’t want to keep my old phone as I knew it would just sit in a drawer for years until I inevitably decided to toss it which is never a good idea. I searched for refurbished phones on google and came across backmarket. Amazing! It was like they already knew exactly what I was looking for with the “new” refurbished phone being the first thing I saw when I opened the app. I chose the phone I wanted, the color and even the option for quality and then the option to trade in my old phone. Within a couple of days I had my “new” phone and once they received my trade in, their monetary offer was in my account. My “new” phone works like a brand new phone, you wouldn’t even know it was refurbished and the quality is superior! I have a phone I love now and I also feel better about trading in my device with them and contributing to less e-waste! Win win!
    iPhone 11 Pro - Unlocked

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    Purchased on August 27, 2023

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    Patrina A.

    4/5

    Reviewed in the United States on April 19, 2023

    I am very appreciative that I have found this site and the work that they are doing to make electronics reasonable. I bought this phone the iphone 11 Pro for my oldest child and she is very happy and very pleased with her phone service. She got a lot of compliments about her photos and just her phone in general. Thanks again to Back market for making miracles happen
    iPhone 11 Pro - Unlocked

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    Purchased on March 12, 2023

  • B

    Brittany L.

    4.6/5

    Reviewed in the United States on August 12, 2023

    just received my iPhone 11 Pro and it’s in a excellent condition! Everything works and battery health is at a 91% Definitely needs better packaging, fedex kinda threw it on the ground and the phone was only in a plastic envelope, so maybe better protection? Anyways I love it
    iPhone 11 Pro - Locked AT&T

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    Purchased on August 8, 2023