Verified customer reviews for Refurbished iPhone 12 Mini 256 GB
678 verified reviews in the last 6 months.
Reviewed in the United States on January 13, 2023
I was looking to upgrade my iPhone 6s, a phone I'd had for over four years, but I didn't want to pay "new phone" prices. I like the size of this phone; it fits in my pocket perfectly. I stumbled across Back Market's website and after watching several YouTube videos about the pros and cons of buying refurbished phones, I thought I'd jump in. The buying process was very easy. Shipping was fast, and the item arrived nicely packaged. I was blown away by the condition of this phone. It was absolutely pristine. Using the phone was another story. The iPhone 12 mini was a little more narrow than my 6s and was very difficult to text with. However, my biggest issue with this whole process was managing the technology and links to transfer data etc. My first email from Back market told me instantly that this company is catered to the under 30 crowd. Try reading their emails!! The fonts are incredibly small. I'm 74, make your email fonts larger. My generation did not grow up with wireless phones and most of us have difficulties with their complexities. I'm no exception. I decided to return the phone becuse of its smaller size. The process of resetting it was difficult but eventually conquered. ...
Reviewed in the United States on February 25, 2023
I ordered a good condition iPhone 12 mini and the outside was pretty much perfect. There were hardly any scratches and it looked 100 percent new. Phone was properly restarted and everything works perfect. Only complaint that I have is the battery. It’s sitting at a calm 85% max charge. I don’t really mind but I know some people would. Though for a refurbished phone and for the price, I think it’s amazing.
My Back<Market (BM) experience: I ordered an iPhone 12 mini in "Good" condition and received it with multiple deep scratches on the screen. At first I was unsatisfied and thought am I stuck with this scratched up phone, but then reached out to BM and they sent me a paid return label same day. BM ensured me I would receive a full refund once the refurbisher received the phone and i did. I took a chance ordered another one from a different refurbisher on the BM site "Loop" and wow!! that one came in looking brand new. The battery health capacity is at 86% but looking at battery replacement cost at apple is currently $69 and will be less by the time I need to replace as this phone ages.
My iPhone 12 Mini arrived in excellent quality. There were normal scuffs and dirt from it being pre-owned, and the battery health was at 86% upon arrival; however, the phone works beautifully and I’ve had no issues with the device. It cleaned up well and the scuffs are hidden by a case anyway. The shipping took a little longer than expected, but the tracking details were accurate and there was no issue with dispatch or delivery. I was a little nervous to read negative reviews about the refurbisher, but I am very pleased with my device and the buying experience.
Reviewed in the United States on February 15, 2023
The phone works perfectly. It was rated fair when I purchased it, I don't see any flaws. It does have different color screws by the charge, but I don't mind. I make a point to buy used, or refurbished so this was so perfect for me. Also the iphone 12 mini is a great choice if you have smaller hands and don't want a huge phone. Highly recommend it.