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Customer reviews for iPhone 11 series
3,756 verified reviews in the last 6 months.
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Adam W.
4.5/5Reviewed in the United States on April 23, 2023
My refurbished iPhone 11 came in excellent condition and it works just like a brand new iPhone. The shipping time was quick. The only downside was that the charging cord that came with it doesn’t charge my new phone properly and if the cord was bumped it would stop charging. I did have my other Apple charging cord with me and it charges my iPhone 11 just fine.iPhone 11Overall performance
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Purchased on April 8, 2023
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Phoebe M.
4.6/5Reviewed in the United States on January 22, 2023
Once again, Back Market comes through for my tech needs. The product was as advertised - a refurbished, unlocked iPhone 11 in good condition. I will continue to use Back Market for my tech needs. I have purchased 3 refurbished Apple products from Back Market and am pleased with all the purchases. I appreciate the service that Back Market provides in saving on waste and providing good quality products at a reduced price. I also appreciate the humor! Thank You all!iPhone 11Overall performance
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Purchased on January 6, 2023
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Michael M.
4.8/5Reviewed in the United States on January 17, 2023
The iPhone 11 Pro Max was purchased for my son, who had high expectations for his first phone. When we unboxed the phone, my first thought was how new it looked. No scratches or marks on the screen or metal casing of the phone itself. If it had come in Apple packaging, there would have been no way to tell that it was not brand new. The only issue I had was with the health of the battery. I immediately checked the maximum capacity of the battery and it showed 90%. With how active young people are on their phones, I was hoping to start as close to 100% capacity as possible, but with the phone being refurbished, it was understandable. I will definitely be ordering more products from BackMarket.iPhone 11 Pro MaxOverall performance
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Purchased on December 31, 2022
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Emory S.
4.8/5Reviewed in the United States on June 3, 2023
I wasn’t very suspicious on buying from back market after reading all the reviews so i ended up buying a iphone 11 pro in excellent condition when it arrived (2 days) it had no visible scartches or dents and works perfectly fine the only bad thing is i didn’t do one thing and a little chip off glass came off the screen and the battery capacity came at 85% as well i will definitely buy more amazing refurbished products from backmarketiPhone 11 ProOverall performance
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Purchased on May 31, 2023
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Camilo L.
4.8/5Reviewed in the United States on May 14, 2023
I purchased the lowest quality possible for the iPhone 11 since I am on a budget. overall the screen looks great and the battery life is great with some minor scratches on the corners of the phone. The shipping was incredibly fast which is also nice. My only very minor complaint is that there are very tiny specks of black on the bottom left corner which appear to be dead pixels. They are not noticeable unless you’re looking at a completely white screen, and there is just a few of them that are like grains of salt size. This doesn’t affect the performance of the phone and is only a minor detail that doesn’t take much away from the fact that i got this phone for a magnificent deal and is a huge upgrade for me from my old s9. I have already recommended this to my eco conscious friends as a great website to buy refurbished goods for cheap.iPhone 11Overall performance
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Purchased on May 4, 2023
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Sarah K.
5/5Reviewed in the United States on February 23, 2023
I recently purchased an iPhone 11 128GB in purple from BackMarket.com for my teenage daughter's birthday. The phone was in excellent condition and exactly as described. My daughter absolutely loves it! She was so excited to receive it and she's already taken lots of pictures and videos with it. The phone is running perfectly and she's been able to use all of her favorite apps without any issues. She's been showing it off to her friends and they've all been impressed with the quality. We're so glad that we chose to purchase a reconditioned phone from BackMarket.com, as it saved us a lot of money while still providing a great quality product. Highly recommend!iPhone 11Overall performance
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Purchased on April 11, 2022
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Kirill S.
4.9/5Reviewed in the United States on February 11, 2023
All great, order arrived in 2 days, was sceptical buying refurbished, but after reading reviews decided to try. Purchased iPhone 11 Pro Max in excellent condition and came like new. Battery at 80% as guaranteed, but can always be replaced if needed. Thank you to the previous owner for taking care of the phone and backmarket for the service!iPhone 11 Pro MaxOverall performance
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Purchased on February 7, 2023
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William M.
5/5Reviewed in the United States on January 28, 2023
This refurbished iPhone 11 is my first purchase from BackMarket. And due to the value and quality of the phone, I totally recommend BackMarket. It feels and works like now, without the high price of a new iPhone. It's like the difference in buying a great used car instead of a new car; you save a ton of money while gaining a great machine. Thanks BackMarket.iPhone 11Overall performance
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Purchased on January 17, 2023
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Julie G.
5/5Reviewed in the United States on January 25, 2023
I received my refurbished iPhone 11 a couple days earlier than I anticipated and am very pleased with the entire process and the phone itself. I ordered one in "good" condition and it looks brand new. It was very well packaged. Initially, I opted for refurbished as I had a used iPhone 6s for the last 4 years that was given to me by a friend who upgraded. It still works well and I plan to donate it to a shelter. We switched cellular services (right after I figured out how to use it, lol) and everything went without a hitch. Loved the service, the phone and the company's sense of humor. Would definitely use again.iPhone 11Overall performance
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Purchased on January 12, 2023
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Scott H.
5/5Reviewed in the United States on January 19, 2023
Everything is so far so good. I had a few hiccups of my own in the start and had to return phones based off personal preferences and that went smoothly! The iPhone 11 Pro I have from Backmarket is amazing and in great condition even tho I ordered”good” condition. Mine came from the refurbished Avamt Solutions in original box with a starter case and lifetime screen protector! I was shocked and excited to see both! Overall great experience with Backmarket! I’ve been telling everyone to try ‘‘em out!iPhone 11 ProOverall performance
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Purchased on January 8, 2023