Customer reviews for iPhone 11 series

4.1/5

2,532 verified reviews in the last 6 months.

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  • A

    Adam W.

    4.5/5

    Reviewed in the United States on April 23, 2023

    My refurbished iPhone 11 came in excellent condition and it works just like a brand new iPhone. The shipping time was quick. The only downside was that the charging cord that came with it doesn’t charge my new phone properly and if the cord was bumped it would stop charging. I did have my other Apple charging cord with me and it charges my iPhone 11 just fine.
    iPhone 11 - Unlocked

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    Purchased on April 8, 2023

  • D

    Dennis jason R.

    5/5

    Reviewed in the United States on September 25, 2023

    I have made several purchases with Back Market and have never been disappointed. I usually spend the extra and get a phone in excellent shape. I recently purchased an iphone 11 Pro, and went with the "good" quality not knowing what to expect. After reading several reviews from the seller, I must admit I was a little worried about the quality and parts used to refurbish the iphone, as well as the care taken to ship the item. I received the phone 2 days after ordering, so the shipping was fast and on time. The phone came packaged very well. Upon opening the box, I was very pleasantly surprised to see that the phone was in excellent condition, I could not find a scratch on any of the surfaces of the phone, it basically looked brand new. My next concern was the battery, and again, found that the battery life was at 100% so I basically got a phone in excellent condition, with a new battery, for a great price! I have used the phone over the weekend with no issues. Another great experience!
    iPhone 11 Pro - Locked AT&T

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    Purchased on September 19, 2023

  • R

    Robert P.

    5/5

    Reviewed in the United States on July 31, 2023

    I would have never purchased a refurbished phone or computer if my nephew didn’t tell me about back market. So far I am very happy with my purchase. I bought an iPhone 11 Pro in excellent condition because I didn’t want any scratches and there weren’t. The phone came with a 93% battery which made me happy. I don’t know any other way of checking on the phone but it all seems to work for me. I refuse to spend $1000 on a new phone so I thought I would give this site a try. I like having a year warranty, but couldn’t see spending $100. For a two-year extended warranty. I bought a very good case with a 50 foot drop rating and will roll the dice. I have never broken a phone in 35+ years. I plan on keeping this phone a few years and trading it in for a newer one.
    iPhone 11 Pro - Unlocked

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    Purchased on July 4, 2023

  • J

    Jami D.

    5/5

    Reviewed in the United States on July 24, 2023

    Exceeded my expectations for sure! There were plenty of options to choose from and my Iphone 11 64 GB came just as described. Wouldn't know it was refurbished. Delivery was quick too. Will be using this site again when we need to.
    iPhone 11 - Locked Cricket

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    Purchased on July 12, 2023

  • M

    Matthew M.

    5/5

    Reviewed in the United States on June 17, 2023

    So I've seen the ads for this website a while ago and knew that if I was in a pinch I would try this out. Well recently I was my sister's hand me down iPhone X's screen didn't turn on anymore so she needed a phone (and quickly). I didn't have a lot of money to get her the latest and greatest iPhones but I had enough to buy her a refurbished phone. So I bought her a iPhone 11, 64 gig in black in the highest condition (hoping she would get better battery life). Well Back Market delivered! No crazy shatters on the phone and best of all the battery condition was amazing. I would definitely recommend this to a friend!
    iPhone 11 - Unlocked

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    Purchased on June 15, 2023

  • E

    Emory S.

    4.8/5

    Reviewed in the United States on June 3, 2023

    I wasn’t very suspicious on buying from back market after reading all the reviews so i ended up buying a iphone 11 pro in excellent condition when it arrived (2 days) it had no visible scartches or dents and works perfectly fine the only bad thing is i didn’t do one thing and a little chip off glass came off the screen and the battery capacity came at 85% as well i will definitely buy more amazing refurbished products from backmarket
    iPhone 11 Pro - Unlocked

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    Purchased on May 31, 2023

  • C

    Camilo L.

    4.8/5

    Reviewed in the United States on May 14, 2023

    I purchased the lowest quality possible for the iPhone 11 since I am on a budget. overall the screen looks great and the battery life is great with some minor scratches on the corners of the phone. The shipping was incredibly fast which is also nice. My only very minor complaint is that there are very tiny specks of black on the bottom left corner which appear to be dead pixels. They are not noticeable unless you’re looking at a completely white screen, and there is just a few of them that are like grains of salt size. This doesn’t affect the performance of the phone and is only a minor detail that doesn’t take much away from the fact that i got this phone for a magnificent deal and is a huge upgrade for me from my old s9. I have already recommended this to my eco conscious friends as a great website to buy refurbished goods for cheap.
    iPhone 11 - Unlocked

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    Purchased on May 4, 2023

  • D

    Dorys G.

    4.1/5

    Reviewed in the United States on September 6, 2023

    The Iphone came with 85% of battery life, witch is expected for a refurbished phone... But came with a horrible scratch on the screen, for a good condition IPhone 11 its really bad... However with the protector screen on u can not see the scratch... The phone works perfectly and everything its perfect but the screen.
    iPhone 11 - Unlocked

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    Purchased on November 21, 2022

  • D

    David B.

    4.9/5

    Reviewed in the United States on May 17, 2023

    I already did a review and a few weeks later I still feel the same. Condition of phone (bought used) was excellent. Switching to iPhone 8 to 11 was as easy as installing the SIM card. Very happy the phone came with a tool to remove the SIM card. The phone is perfect. This is my personal phone (work is a 13). Main reason I upgraded to iPhone 11 was I wanted to do Air Drops from my MacBook Pro to the phone. The MacBook Pro M1 chip was also bought from Back Market - refurbished and also in excellent condition.
    iPhone 11 - Unlocked

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    Purchased on May 5, 2023

  • C

    Carol R.

    4.8/5

    Reviewed in the United States on August 23, 2023

    Hi! We have a refurbished iPhone 11. I think the screen may have been replaced...NBD, but the date and time that appears when the phone is first 'woken up" is yellow instead of white. Other than that we have had zero issues! Great deal for the price!! And thanks for the follow up email. Very Cool!
    iPhone 11 - Unlocked

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    Purchased on August 8, 2023

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